Customer reviews from frigidaire.com
Frigidaire - 16 Cu. Ft. Garage Ready Convertible Upright Freezer - White
Average customer rating
4.8
(7,615 Reviews)
Rating breakdown 7,615 reviews
5 Stars
6,707
4 Stars
731
3 Stars
76
2 Stars
37
1 Star
64
Customer Reviews for Frigidaire - 16 Cu. Ft. Garage Ready Convertible Upright Freezer - White
Customer Rating
5
on November 3, 2025
Posted by: deborahsr
[This review was collected as part of a promotion.] This freezer fits well in the space I have for it while having plenty of room for a large amount of food. I am very happy with this product.
Response from frigidaire.comBy Angel, Online Outreach Specialists, November 4, 2025
Hi, deborahsr! Thank you for taking the time to share your feedback! We’re delighted to hear that your Frigidaire Freezer fits perfectly in your space and provides the storage you need. It’s wonderful to know you’re happy with your purchase—we truly appreciate you being part of the Frigidaire family! If you ever have any questions about your appliance, feel free to contact us via Live Chat at frigidaire.com or call 1-800-374-4432 Monday–Friday, 8:30 AM–8 PM EST, and we’ll be happy to assist. –Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Looks Great and so Much Room
on November 3, 2025
Posted by: Cari22
[This review was collected as part of a promotion.] This freezer is exactly what we needed after the one we had for over 20 years died. It looks great and has so much room. I like that it has a light on the bottom that glows to let you know it is on.
Response from frigidaire.comBy Angel, Online Outreach Specialists, November 4, 2025
Hi, Cari22! We’re so glad to hear your new Frigidaire freezer is the perfect replacement after so many years of reliable service! It’s wonderful that you’re enjoying the spacious design and thoughtful features like the indicator light. Thank you for choosing Frigidaire—we’re honored to be part of your home again! Should you ever have questions or need help, reach out anytime via Live Chat at frigidaire.com or by calling 1-800-374-4432 Monday–Friday, 8:30 AM–8 PM EST — we’re happy to assist! –Angel
Written by a customer while visiting frigidaire.com
Customer Rating
4
Dinosaur Replacement
on November 5, 2025
Posted by: Hopper 99
[This review was collected as part of a promotion.] Enjoying the everything about this freeze. Surely beats my old chest one. What a difference in not having to bend over and moving items trying to find what you looking for.
Response from frigidaire.comBy Angel, Online Outreach Specialists, November 6, 2025
Hi, Hopper 99! We’re delighted to hear you’re enjoying your new upright freezer! It’s wonderful to know that the easy access and organized storage are making such a positive difference compared to your old chest freezer. Thank you for choosing Frigidaire and for taking the time to share your experience—your feedback means a lot to us! Should you have any questions or need support in the future, please reach out through our Live Chat at frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST. We’re always here to help. – Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 6, 2025
Posted by: GeoJud
[This review was collected as part of a promotion.] Great freezer. Everything we were looking for.
Response from frigidaire.comBy Angel, Online Outreach Specialists, November 7, 2025
Hi, GeoJud! We’re delighted to hear that your new Frigidaire freezer is everything you were looking for. It’s always our goal to provide reliable performance and convenient storage to fit your needs—thank you for sharing your experience! If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8 PM EST, and we’ll dive right in.—Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 6, 2025
Posted by: Robin662
[This review was collected as part of a promotion.] So far I am pleased with my freezer. I have only had it a few weeks but so far no complaints.
Response from frigidaire.comBy Lauren, Online Outreach Specialist, November 6, 2025
Good day! ,
Welcome to the Frigidaire/Electrolux family! Thank you for your 5-star review! We’re glad to hear you’re pleased with your new freezer so far. We hope it continues to perform well and keeps everything perfectly frozen for years to come!
If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best Regards,
Lauren
Digital Care | Online Outreach Specialist
Welcome to the Frigidaire/Electrolux family! Thank you for your 5-star review! We’re glad to hear you’re pleased with your new freezer so far. We hope it continues to perform well and keeps everything perfectly frozen for years to come!
If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best Regards,
Lauren
Digital Care | Online Outreach Specialist
Written by a customer while visiting frigidaire.com
Customer Rating
5
Set it and forget it
on November 6, 2025
Posted by: Claydog
[This review was collected as part of a promotion.] After 20 years, my old Woods upright garage freezer gave up the ghost, so it was time for a new one. I was surprised how quiet and smooth this 16 cu. ft. Frigidaire Freezer runs and I especially like the Factory Recommended Dial Setting that is a true set it and forget it. The Shelves are adjustable enough to maximize capacity and it holds just as much as the old 20 cu. ft. freezer did. The door opened in the opposite direction I needed, but it only took me 20 minutes to reverse it so it didn't hit the wall every time I opened it. Oh, did I mention how whisper quiet it is? Yes, it runs super quiet and the only way I know it's working is that the solid bright green LED light at the bottom is on. This Freezer is the real deal and it doesn't take up very much valuable space in the garage. Life is Good!! Thanks for your time, Claydog.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, November 10, 2025
Hi there! Thank you so much for sharing your detailed feedback! We’re thrilled to hear that your new Frigidaire freezer is performing so well — from the whisper-quiet operation and adjustable shelves to the convenient Factory Recommended Dial Setting. It’s great that the reversible door worked out easily and that the unit fits so nicely in your garage without taking up too much space. Your enthusiasm really shows how much this freezer is enhancing your daily life, and we couldn’t be happier that it’s living up to your expectations after 20 years with your old unit.
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 6, 2025
Posted by: mmrg
[This review was collected as part of a promotion.] So far the freezer is awesome, we got it all set up and it is has performed as expected! Hopefully continues to do so for a long time. I like the shelving, the basket and the green light at the bottom! Adds a nice touch
Response from frigidaire.comBy Ruth, Online Outreach Specialist, November 10, 2025
Hi there. We’re so glad to hear your new freezer is performing well and that you’re enjoying the shelving, basket, and green power light! Thank you for sharing your experience.
If you ever have questions or need assistance, Frigidaire Customer Care is available at 1-800-374-4432 or via live chat on our website.
Best Regards,
Ruth
If you ever have questions or need assistance, Frigidaire Customer Care is available at 1-800-374-4432 or via live chat on our website.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Exactly met our needs
on November 6, 2025
Posted by: Osunurse
[This review was collected as part of a promotion.] Such a brilliant solution to help us hold a stockpile of extra food. Meets every need we have.
Response from frigidaire.comBy Lauren, Online Outreach Specialist, November 7, 2025
Good day! ,
Welcome to the Frigidaire/Electrolux family! Thank you for the fantastic 5-star review! We’re so glad to hear your new appliance is the perfect solution for storing extra food and meeting all your needs. We truly appreciate you sharing your positive experience!
If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best Regards,
Lauren
Digital Care | Online Outreach Specialist
Welcome to the Frigidaire/Electrolux family! Thank you for the fantastic 5-star review! We’re so glad to hear your new appliance is the perfect solution for storing extra food and meeting all your needs. We truly appreciate you sharing your positive experience!
If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist.
Best Regards,
Lauren
Digital Care | Online Outreach Specialist
Written by a customer while visiting frigidaire.com