Customer reviews from frigidaire.com
Frigidaire - 16 Cu. Ft. Garage Ready Convertible Upright Freezer - White
Average customer rating
4.8
(7,617 Reviews)
Rating breakdown 7,617 reviews
5 Stars
6,708
4 Stars
732
3 Stars
76
2 Stars
37
1 Star
64
Customer Reviews for Frigidaire - 16 Cu. Ft. Garage Ready Convertible Upright Freezer - White
Customer Rating
3
on August 21, 2025
Posted by: Jandgurn
[This review was collected as part of a promotion.] I like the freezer except for one big issue. The shelves do not fit securely. I was moving items around and the shelf fell off the side brackets with everything falling to the floor. Not acceptable.
Response from frigidaire.comBy Christian, Online Outreach Specialist, August 22, 2025
Thank you for your feedback. We’re glad to hear you like the freezer overall, but we’re very sorry about the issue with the shelves. That definitely shouldn’t happen, and we understand how frustrating and inconvenient it must have been. Please reach out to our customer support team so we can look into this further and help resolve it. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
A Very Satisfied New Owner
on August 21, 2025
Posted by: Jerrysox
[This review was collected as part of a promotion.] The Frigidaire Freezer is a very good pride for all that it offers- such as alerts if power stops or if door is left open. .These alert are especially helpful since the unit is located in the basement and we otherwise would not be aware of a problem until it is too late to salvage the frozen food. Also, the many movable shelves allow many different items of all shapes to be easily stored. Finally, I am confident of its long lasting life because it bears the respected Frigidaire!
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 22, 2025
Hi there. We’re thrilled to hear how much you’re enjoying your Frigidaire freezer! It’s great to know the alerts and flexible shelving are making storage easier and giving you peace of mind, especially with the unit in your basement. Thank you for your trust in Frigidaire—we truly appreciate your confidence in our brand. If you have further concerns or need assistance, feel free to connect with us via Live Chat at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Garage Freezer
on August 21, 2025
Posted by: Ljfb
[This review was collected as part of a promotion.] Love my new Frigidaire 16 Cu. FT. Freezer. It has so much room inside and in the door. Green light shows me it's on, plus it beeps if door isn't shut tight. And of course the Stainless steel look is beautiful.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, August 25, 2025
We’re delighted to hear you love your new Frigidaire 16 Cu. Ft. freezer! It’s great that you appreciate the spacious interior, helpful green light and beep alert, and the beautiful stainless steel finish.
Thank you for choosing Frigidaire—we truly value your support! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Thank you for choosing Frigidaire—we truly value your support! If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on August 21, 2025
Posted by: Craig9
[This review was collected as part of a promotion.] Good product
Written by a customer while visiting frigidaire.com
Customer Rating
4
on August 22, 2025
Posted by: Julibeat
[This review was collected as part of a promotion.] The Frigidaire freezer is spacious and easy to organize.
Response from frigidaire.comBy Maria, Online Outreach Specialist, August 25, 2025
Thank you for your positive feedback! We're delighted to hear that your freezer is spacious and easy to organize. If you need any further assistance or have questions, please don't hesitate to reach out. You can connect with us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 am to 8:00 pm EST. We appreciate your trust in Frigidaire! - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire freezer
on August 22, 2025
Posted by: Linny55
[This review was collected as part of a promotion.] So far the freezer is doing an excellent job of keeping my food frozen. The design is very streamlined and has a lot of room for taking advantage of all the deals at the supermarket!
Response from frigidaire.comBy Maico, Online Outreach Specialist, August 25, 2025
Thank you for your positive feedback, Linny55! We’re glad to hear that your freezer is keeping your food perfectly frozen and that you’re enjoying the spacious, streamlined design. It’s great to know it’s helping you make the most of those supermarket deals. If you ever need any assistance or have questions, we’re here to help!
Feel free to reach out to us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thanks again for choosing Frigidaire, and have a great rest of your day! - Maico
Feel free to reach out to us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thanks again for choosing Frigidaire, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Freezer
on August 22, 2025
Posted by: Nanaphoo
[This review was collected as part of a promotion.] This is just what I needed. Not to big or small just right. It even lets you know if your door has been open to long.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, August 25, 2025
Hi there. Thank you for your feedback! We’re so glad to hear that the size is just right for your needs and that you’re finding the door alert helpful. We appreciate you choosing Frigidaire and hope you continue enjoying your appliance! For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Amazing garage freezer
on August 22, 2025
Posted by: Naveesh
[This review was collected as part of a promotion.] Love this freezer , it been a game changer in my house and the capacity and price is amazing .
Written by a customer while visiting frigidaire.com