Customer reviews from frigidaire.com
Frigidaire - 16 Cu. Ft. Garage Ready Convertible Upright Freezer - White
Average customer rating
4.8
(133 Reviews)
Rating breakdown 133 reviews
5 Stars
120
4 Stars
9
3 Stars
1
2 Stars
1
1 Star
2
Customer Reviews for Frigidaire - 16 Cu. Ft. Garage Ready Convertible Upright Freezer - White
Customer Rating
2
Space Inefficient
on February 15, 2026
Posted by: Rhubarbcook
[This review was collected as part of a promotion.] This freezer has the same square footage as the one it replaced, but it is shaped differently, taller and narrower than the previous one. That means having to stack food in order to store the same quantity. This is a much less space-efficient unit.
Second, I hate, loathe, and despise the green light that emanates from the bottom. I feel as if an alien spaceship had landed in my pantry.
Second, I hate, loathe, and despise the green light that emanates from the bottom. I feel as if an alien spaceship had landed in my pantry.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 16, 2026
Hi there! Thank you for sharing your candid feedback. We completely understand your frustration.
It’s clear that the change in shape — taller and narrower compared to your previous freezer — has made organizing your food more challenging. We recognize that even when square footage is the same, layout and accessibility matter a great deal, and having to stack items to maximize space can feel inconvenient.
We also hear you about the green light at the bottom. While designed to indicate operation, we understand how its brightness and color can feel intrusive, especially in a pantry, and we sincerely regret that it’s impacting your experience. Your description of it feeling like an “alien spaceship” light really highlights just how disruptive it can be, and it’s the kind of insight we take seriously when evaluating future designs.
We appreciate your honesty, as it helps our product teams understand what matters most to real users. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
It’s clear that the change in shape — taller and narrower compared to your previous freezer — has made organizing your food more challenging. We recognize that even when square footage is the same, layout and accessibility matter a great deal, and having to stack items to maximize space can feel inconvenient.
We also hear you about the green light at the bottom. While designed to indicate operation, we understand how its brightness and color can feel intrusive, especially in a pantry, and we sincerely regret that it’s impacting your experience. Your description of it feeling like an “alien spaceship” light really highlights just how disruptive it can be, and it’s the kind of insight we take seriously when evaluating future designs.
We appreciate your honesty, as it helps our product teams understand what matters most to real users. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect size and works great
on February 16, 2026
Posted by: diane1231919
[This review was collected as part of a promotion.] The garage-ready freezer is the perfect companion to my Frigidaire refrigerator
Response from frigidaire.comBy Sam, Online Outreach Specialist, February 17, 2026
Hello diane1231919!
Thank you for sharing your feedback on your Frigidaire 16 Cu. Ft. Garage Ready Upright Freezer (model FFFU16F2VW). We’re delighted to hear that the size is perfect for your needs and that it’s working great. It’s wonderful to know it complements your Frigidaire refrigerator so well!
We appreciate you choosing Frigidaire and hope your freezer continues to provide reliable performance for years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your feedback on your Frigidaire 16 Cu. Ft. Garage Ready Upright Freezer (model FFFU16F2VW). We’re delighted to hear that the size is perfect for your needs and that it’s working great. It’s wonderful to know it complements your Frigidaire refrigerator so well!
We appreciate you choosing Frigidaire and hope your freezer continues to provide reliable performance for years to come.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Fridge / Freezer
on February 16, 2026
Posted by: Jugernaut1000
[This review was collected as part of a promotion.] Great little fridge that can turn into a freezer if need be. Can add a lot of items for over stock now.
Response from frigidaire.comBy Maria, Online Outreach Specialist, February 18, 2026
Thank you for sharing your feedback! We’re so glad to hear that you’re enjoying the versatility of your refrigerator and that the convertible feature is helping you create extra storage when you need it. It’s great to know it’s making a difference for your overstock needs.
If you ever have any questions about your appliance or need assistance with features, settings, or maintenance, our team would be more than happy to help. For personalized support, please connect with us through Live Chat at www.frigidaire.com or give us a call at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
We truly appreciate you choosing our brand and look forward to assisting you whenever needed! – Maria
If you ever have any questions about your appliance or need assistance with features, settings, or maintenance, our team would be more than happy to help. For personalized support, please connect with us through Live Chat at www.frigidaire.com or give us a call at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
We truly appreciate you choosing our brand and look forward to assisting you whenever needed! – Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
Nice freezer
on February 16, 2026
Posted by: theEdge
[This review was collected as part of a promotion.] I haven't had it long, but so far I really like it. It's a decent size. I like that it's convertible from fridge to freezer. I also like the temperature alarm and the green light that casts onto the floor to show the power is on and working. When it was first plugged in, it only took a few hours and it was down to temp.
Response from frigidaire.comBy Reed, Online Outreach Specialist, February 17, 2026
Hi there,
Thank you for sharing your feedback! We’re so glad to hear you’re enjoying your new appliance so far. It’s great that the size works well for you and that you’re appreciating the convertible fridge-to-freezer feature — that flexibility can really come in handy.
We also love that you noticed the temperature alarm and the green power-on light projection. Those little design details are meant to give added peace of mind, so it’s wonderful to hear they’re making a difference. And it’s always a plus when the unit reaches temperature quickly after setup!
If you ever have any questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or give us a call at 1-800-374-4432, Monday–Friday, 8:30 AM – 8 PM ET. We’re always happy to help!
— Reed
Thank you for sharing your feedback! We’re so glad to hear you’re enjoying your new appliance so far. It’s great that the size works well for you and that you’re appreciating the convertible fridge-to-freezer feature — that flexibility can really come in handy.
We also love that you noticed the temperature alarm and the green power-on light projection. Those little design details are meant to give added peace of mind, so it’s wonderful to hear they’re making a difference. And it’s always a plus when the unit reaches temperature quickly after setup!
If you ever have any questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or give us a call at 1-800-374-4432, Monday–Friday, 8:30 AM – 8 PM ET. We’re always happy to help!
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Just the right suze
on February 18, 2026
Posted by: ScottJFreezer
[This review was collected as part of a promotion.] Replaced a larger Frigidaire freezer we had for 20+ years. Same great quality just smaller now that the kids are gone.
Response from frigidaire.comBy Maico, Online Outreach Specialist, February 20, 2026
Hi ScottJFreezer, thank you for sharing your experience! We’re thrilled to hear that your new Frigidaire freezer is living up to the same great quality as your previous unit, even after 20+ years of use. It’s wonderful that the size adjustment fits perfectly for your current needs, smaller but still dependable.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
1
No start compressor
on February 18, 2026
Posted by: RZ99
New on 11-25-22, throw away on 2-17-26. Due to a no start compressor.
Response from frigidaire.comBy Maico, Online Outreach Specialist, February 20, 2026
Hello there, RZ99! We’re very sorry to hear that your refrigerator, purchased on 11-25-22, had to be discarded on 2-17-26 due to a no-start compressor. We understand how disappointing and frustrating that must be, especially when you expect your appliance to provide reliable performance for many years.
A compressor issue is certainly not something we want our customers to experience, and we regret the inconvenience and expense this has caused you. Your feedback is important to us, and we truly appreciate you taking the time to share your experience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you for bringing this to our attention. We value your feedback and hope to have the opportunity to assist you in the future. Thank you, and have a great rest of your day!
– Maico
A compressor issue is certainly not something we want our customers to experience, and we regret the inconvenience and expense this has caused you. Your feedback is important to us, and we truly appreciate you taking the time to share your experience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you for bringing this to our attention. We value your feedback and hope to have the opportunity to assist you in the future. Thank you, and have a great rest of your day!
– Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great stand alone freezer
on February 18, 2026
Posted by: Apattie19
This freezer got cold really fast. I am starting to get it filled up and can post photos of that soon. The green light that shines on the ground helps you know if you had a power failure or not!
It has a lot of space and love all the shelves.
It has a lot of space and love all the shelves.
Response from frigidaire.comBy Reed, Online Outreach Specialist, February 20, 2026
Hi Apattie19, thank you for sharing your great feedback! We’re happy to hear your freezer cooled quickly and that you’re enjoying the generous storage space and shelving. It’s also wonderful to know the indicator light is providing added peace of mind by helping you monitor power status. If you ever have questions or need assistance in the future, please feel free to contact us via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM–8:00 PM ET. We’ll be glad to help. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
on February 19, 2026
Posted by: DottieLee
[This review was collected as part of a promotion.] Like that the light shows under the door so I always know it on,but sometimes it's difficult to open the door
Response from frigidaire.comBy Jessica, Online Outreach Specialist, February 19, 2026
Thank you for sharing your feedback! We’re glad to hear that your 16 Cu. Ft. Garage Ready Upright Freezer has a convenient light indicator that lets you know when it’s on. We understand that the door can sometimes be difficult to open, and we appreciate you highlighting that aspect. Your insights are helpful for improving user experience and for other customers considering this model. If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best. - Jessica
Written by a customer while visiting frigidaire.com