Customer reviews from frigidaire.com
Frigidaire - 16 Cu. Ft. Garage Ready Convertible Upright Freezer - White
Average customer rating
4.8
(230 Reviews)
Rating breakdown 230 reviews
5 Stars
204
4 Stars
19
3 Stars
2
2 Stars
2
1 Star
3
Customer Reviews for Frigidaire - 16 Cu. Ft. Garage Ready Convertible Upright Freezer - White
Customer Rating
5
Upright freezer/fridge combo
on June 10, 2026
Posted by: stunner05
[This review was collected as part of a promotion.] This freezer replaced my old Frigidaire freezer i had for 24 yrs, it still worked but the drain line detereated damaging my floor i could had kept the foil pan under it to keep water off the floor but I figured it's a sign she may go bad soon and it was full of meats etc so better to get ahead of it, and it would have cost to much to repair.
I like Frigidaire they prove dependable, the new one is same size a little taller and good price holiday sale.
I definitely recommend Frigidaire, I have it set at the beginning setting for freezer and it's 10 degrees below 0 perfect for meats 🍖 thank you Frigidaire for continuing to make a great product at affordable prices.
I like Frigidaire they prove dependable, the new one is same size a little taller and good price holiday sale.
I definitely recommend Frigidaire, I have it set at the beginning setting for freezer and it's 10 degrees below 0 perfect for meats 🍖 thank you Frigidaire for continuing to make a great product at affordable prices.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 15, 2026
Hi stunner05!
Thank you for taking the time to share your experience and for your long-standing loyalty to Frigidaire. We are honored to hear that your previous freezer provided dependable service for 24 years and that your new Frigidaire freezer is continuing to meet your expectations.
It is wonderful to know that you are pleased with the size, performance, value, and temperature control of your new freezer. We truly appreciate your recommendation and your kind words about the reliability and affordability of our products.
Thank you for choosing Frigidaire again. If you ever need assistance or have any questions in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your experience and for your long-standing loyalty to Frigidaire. We are honored to hear that your previous freezer provided dependable service for 24 years and that your new Frigidaire freezer is continuing to meet your expectations.
It is wonderful to know that you are pleased with the size, performance, value, and temperature control of your new freezer. We truly appreciate your recommendation and your kind words about the reliability and affordability of our products.
Thank you for choosing Frigidaire again. If you ever need assistance or have any questions in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Easy Freezy
on June 9, 2026
Posted by: Lemon Squeezy
[This review was collected as part of a promotion.] The freezer is great so far. Not only is it great at keeping frozen food cold (in an adjustable way), it also has tons of space and looks good in our kitchen. Thanks!
Response from frigidaire.comBy Angel, Online Outreach Specialists, June 11, 2026
Hi, Lemon Squeezy! Thank you for sharing your feedback! We're thrilled to hear that you're enjoying your upright freezer and that it's keeping your food properly frozen while offering the adjustable temperature control you need. It's also great to know that the spacious interior and design are fitting well in your kitchen. We truly appreciate your kind words and are glad you're happy with your purchase.
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. -Angel
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will dive right in. -Angel
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great freezer
on June 9, 2026
Posted by: Bobdesigner50
[This review was collected as part of a promotion.] after 2 episodes with failing GE freezers, and Ge not fixing the problem, I purchased my Frigidaire freezer and am extremely satisfied and would highly recommend this unit.
Response from frigidaire.comBy Christian, Online Outreach Specialist, June 9, 2026
Hello, Valued Customer,
Thank you for sharing your experience and for choosing Frigidaire. We're sorry to hear about the issues you faced with your previous appliances, but we're very pleased to know your new freezer has met your expectations and that you're extremely satisfied with its performance. Your recommendation means a great deal to us, and we truly appreciate your trust in our brand. We hope your freezer continues to provide reliable service for many years to come. If you have any questions or need assistance, please feel free to contact us through live chat at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best Regards,
-Christian
Thank you for sharing your experience and for choosing Frigidaire. We're sorry to hear about the issues you faced with your previous appliances, but we're very pleased to know your new freezer has met your expectations and that you're extremely satisfied with its performance. Your recommendation means a great deal to us, and we truly appreciate your trust in our brand. We hope your freezer continues to provide reliable service for many years to come. If you have any questions or need assistance, please feel free to contact us through live chat at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
Your Basic Freezer Workhorse
on June 7, 2026
Posted by: woodsandwater73
[This review was collected as part of a promotion.] No frills utility freezer, but that's what we bought it for. Quiet, efficient, and packs a lot of food.
Response from frigidaire.comBy Christian, Online Outreach Specialist, June 8, 2026
Hello Valued Customer,
Thank you for your review! We're glad to hear the freezer is meeting your needs and delivering the quiet, efficient performance you were looking for. It’s great to know it provides the storage capacity you expected as well. We appreciate your feedback and hope it continues to serve you reliably for years to come. If you have any questions or need assistance, please feel free to contact us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Kind regards,
Christian
Thank you for your review! We're glad to hear the freezer is meeting your needs and delivering the quiet, efficient performance you were looking for. It’s great to know it provides the storage capacity you expected as well. We appreciate your feedback and hope it continues to serve you reliably for years to come. If you have any questions or need assistance, please feel free to contact us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Kind regards,
Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
New Frigidaire freezer
on June 7, 2026
Posted by: 61 Carol
[This review was collected as part of a promotion.] I absolutely love my new Frigidaire freezer. Its really roomy and spacious.
Response from frigidaire.comBy Christian, Online Outreach Specialist, June 8, 2026
Hello Valued Customer,
Thank you for your wonderful review! We're delighted to hear that you're loving your new freezer and finding it roomy and spacious. We truly appreciate your support and are glad you chose Frigidaire. We hope it continues to serve you well for many years to come! If you have any questions or need assistance, please feel free to contact us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Kind regards,
Christian
Thank you for your wonderful review! We're delighted to hear that you're loving your new freezer and finding it roomy and spacious. We truly appreciate your support and are glad you chose Frigidaire. We hope it continues to serve you well for many years to come! If you have any questions or need assistance, please feel free to contact us through Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Kind regards,
Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
on June 6, 2026
Posted by: Rob Ev
[This review was collected as part of a promotion.] Nice freezer with lots of room and shelving. The only issue has been the gasket surrounding the door just has issues sealing properly. You have to be sure to push the door snugly to get it to close properly.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 9, 2026
Hi Rob Ev!
Thank you for taking the time to share your feedback with us. We’re glad to hear that you’re enjoying the spacious design and shelving of your freezer.
We’re sorry to learn that you’ve experienced some difficulty with the door gasket and ensuring a proper seal. We understand how important a reliable closure is for maintaining performance, and we appreciate you bringing this to our attention. Your feedback will be shared with the appropriate teams for review.
If you need any assistance in the future or would like support with this concern, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback with us. We’re glad to hear that you’re enjoying the spacious design and shelving of your freezer.
We’re sorry to learn that you’ve experienced some difficulty with the door gasket and ensuring a proper seal. We understand how important a reliable closure is for maintaining performance, and we appreciate you bringing this to our attention. Your feedback will be shared with the appropriate teams for review.
If you need any assistance in the future or would like support with this concern, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 6, 2026
Posted by: Boomer girl
[This review was collected as part of a promotion.] My husband and I replaced our 33 year old chest freezer not because it wasn't working, but our bodies weren't! As boomers, with the glory days of hunting and fishing seasons behind us, it no longer made sense to bend and dig into the bottom of a chest freezer only to find what we were looking for buried and forgotten amongst the layers of frozen food. Our Upright freezer fits the garage space so much better as well. Thank you Frigidaire.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 8, 2026
Hi Boomer girl!
Thank you for taking the time to share your experience. We are delighted to hear that your new upright freezer has been such a practical and welcome upgrade for your home.
It’s wonderful to know that the upright design is making it easier and more convenient for you to access your frozen items, especially compared to your previous chest freezer. We’re also glad to hear that it fits well in your garage space and better suits your current needs.
We truly appreciate your kind words and are honored that you chose Frigidaire for this next chapter in your home. Thank you for being part of our Frigidaire family.
If you ever have any questions or need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your experience. We are delighted to hear that your new upright freezer has been such a practical and welcome upgrade for your home.
It’s wonderful to know that the upright design is making it easier and more convenient for you to access your frozen items, especially compared to your previous chest freezer. We’re also glad to hear that it fits well in your garage space and better suits your current needs.
We truly appreciate your kind words and are honored that you chose Frigidaire for this next chapter in your home. Thank you for being part of our Frigidaire family.
If you ever have any questions or need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Freezer
on June 2, 2026
Posted by: Rissaroo
[This review was collected as part of a promotion.] Appliance works great and has plenty of room for my needs.
Response from frigidaire.comBy Christian, Online Outreach Specialist, June 2, 2026
Hi there, our valued customer.
Thank you for your review! We're happy to hear that the appliance is working great for you and that the spacious capacity meets your needs. Your feedback means a lot to us, and we hope you continue to enjoy its performance and convenience for years to come! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Thank you for your review! We're happy to hear that the appliance is working great for you and that the spacious capacity meets your needs. Your feedback means a lot to us, and we hope you continue to enjoy its performance and convenience for years to come! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Written by a customer while visiting frigidaire.com