Customer reviews from frigidaire.ca
Frigidaire - 16 Cu. Ft. Garage Ready Convertible Upright Freezer - White
Average customer rating
4.8 out of 5
4.8
(131 Reviews)
Open Ratings Snapshot
Rating breakdown 131 reviews
5 Stars
106
4 Stars
22
3 Stars
2
2 Stars
0
1 Star
1
100%of customers recommend this product. 
(
126 out of 126
)
Best Buy Privacy Policy
Customer Reviews for Frigidaire - 16 Cu. Ft. Garage Ready Convertible Upright Freezer - White
Customer Rating
5 out of 5
5
Great size and features
on September 15, 2026
Posted by: Hellen
I bought this fridge for my bread and cakes was perfect
I would recommend this to a friend!
Response from frigidaire.caBy Reed, Online Outreach Specialist, September 18, 2026
Hi Hellen, thank you for taking the time to share your feedback! We’re glad to hear that your Frigidaire 16 Cu. Ft. Garage Ready Convertible Upright Freezer is the perfect size for storing your bread and cakes. We truly appreciate you choosing Frigidaire and sharing your positive experience with us!

If you ever have any questions or need assistance with your appliance, please visit Frigidaire.ca to connect with our live chat team or call 1-800-265-8352, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!

— Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
5 out of 5
5
Great features and capacity
on September 14, 2026
Posted by: bekins
Love that is frost free, no longer have to spend a day defrosting a freezer. Love the door and temperature alarm and light inside a bonus. Great capacity so I can take advantage of sales and freeze my garden produce as well as having adjustable shelves to accommodate large items. Is also a nice looking appliance!
I would recommend this to a friend!
Response from frigidaire.caBy Patrick, Online Outreach Specialist, September 14, 2026
Hi bekins!

Thank you so much for sharing your wonderful feedback! We’re thrilled to hear that you’re enjoying the frost-free design, helpful alarms, interior lighting, generous capacity, and adjustable shelves of your Frigidaire freezer.

It’s great to know that it’s making it easier to store your garden produce and take advantage of sales, while also looking great in your home. We truly appreciate you choosing Frigidaire!

If you ever need any type of assistance, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.ca
Customer Rating
5 out of 5
5
Freezer
on September 12, 2026
Posted by: Happycustomer1
So far this is a great freezer. It is a great size and makes finding our food so easy! No room having to climb into a chest freezer to get to the bottom
I would recommend this to a friend!
Response from frigidaire.caBy Maria, Online Outreach Specialist, September 15, 2026
Thank you for taking the time to share your feedback! We’re delighted to hear that you’re enjoying your new freezer and that its great size makes it easy to organize and find your food. We’re especially glad that the upright design provides convenient access without having to reach or climb into the bottom of a chest freezer.

We hope your freezer continues to provide convenient storage and reliable performance for many years to come.

If you ever have any questions or need assistance with your appliance, please don't hesitate to contact us through Live Chat at Frigidaire.ca or by calling 1-800-265-8352, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. We’re always happy to help. - Maria
Written by a customer while visiting frigidaire.ca
Customer Rating
5 out of 5
5
Love the upright freezer
on September 11, 2026
Posted by: Marella
I bought this a month ago and I am so happy with it!
I would recommend this to a friend!
Response from frigidaire.caBy Patrick, Online Outreach Specialist, September 11, 2026
Hi Marella!

Thank you for sharing your wonderful feedback! We’re thrilled to hear that you’re so happy with your new Frigidaire upright freezer after a month of use. We truly appreciate you choosing Frigidaire!

If you ever need any type of assistance, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1 (800)265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.ca
Customer Rating
4 out of 5
4
Nice freezer with nice features
on September 8, 2026
Posted by: Freezer123
We have had the freezer for about a month and so far it’s working great. It’s simple to use and is fairly well designed, one item that should be changed in the design is the strength of the glass shelves, they bow down if you put heavy items on them.
I would recommend this to a friend!
Response from frigidaire.caBy Patrick, Online Outreach Specialist, September 9, 2026
Hi Freezer123!

Thank you for sharing your experience with your Frigidaire freezer! We’re glad to hear that it’s working great so far and that you’re enjoying its simple operation and thoughtful design.

We also appreciate your feedback regarding the glass shelves. We understand how important it is for shelves to feel sturdy and dependable when storing heavier items, and we’ll be sure to share your comments with our team.

If you ever need any assistance, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.ca
Customer Rating
4 out of 5
4
Works well but took a long time to level
on September 6, 2026
Posted by: DGosnell
Getting the unit level was complicated by two issues: 1) the concrete floor was sloped in both directions requiring the use of shives under the rear feet which are not adjustable and: 2) the top of the freezer is slightly domed rather than flat making the use of a carpenter's level difficult. Otherwise, the unit is functioning as advertized. The power light below the door is a great feature. Love that its frost free. For uprights, its a fantastic upgrade over our previous model.
I would recommend this to a friend!
Response from frigidaire.caBy Reed, Online Outreach Specialist, September 9, 2026
Hi DGosnell, thank you for taking the time to share your detailed feedback! We’re glad to hear that your Frigidaire upright freezer is functioning as advertised and that you’re enjoying the power indicator light and frost-free design. We’re sorry to hear that leveling the unit was challenging, especially with the sloped concrete floor and the difficulty using a carpenter’s level on the slightly domed top. We appreciate your helpful feedback and are delighted to know that it’s a fantastic upgrade from your previous freezer!

For any questions or assistance with your freezer or leveling, please visit Frigidaire.ca to connect with our live chat team or call us at 1-800-265-8352, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!

— Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
5 out of 5
5
Great features!
on September 5, 2026
Posted by: Mamacarolyn
It is beautiful because you can find everything in it. The freezer is more organized neatly. Also, it is more energy efficient compared to my old freezers.
I would recommend this to a friend!
Response from frigidaire.caBy Angel, Online Outreach Specialist, September 8, 2026
Hi, Mamacarolyn! Thank you for sharing your wonderful feedback! We’re delighted to hear that you’re enjoying your Frigidaire upright freezer and its convenient features. It’s great to know that you appreciate the organized freezer space and energy efficiency compared to your previous freezer. We’re happy to hear that it’s a beautiful and practical addition to your home!
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.ca or call us at 1 (800) 265-8352 Monday-Friday, 8:30 am-8 pm EST, and we’ll be glad to assist you.-Angel
Written by a customer while visiting frigidaire.ca
Customer Rating
5 out of 5
5
Great features
on September 4, 2026
Posted by: diamond0
Love this new freezer. Now I can buy in bulk which makes it cost effective.
I would recommend this to a friend!
Response from frigidaire.caBy Christian, Online outreach specialist, September 4, 2026
Dear Valued Customer,

Thank you for sharing your experience! We’re thrilled to hear that you’re loving your new Frigidaire freezer and that the additional storage space is making it easier and more cost-effective for you to buy in bulk.

We truly appreciate you choosing Frigidaire and hope your new freezer continues to meet your needs for many years to come!

Should you have any additional questions or concerns, please don’t hesitate to connect with us via Live Chat at frigidaire.ca or call us at 1-800-265-8352 Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you.

Best regards,

Chris
Written by a customer while visiting frigidaire.ca
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