Customer reviews from frigidaire.com
Frigidaire - 16 Cu. Ft. Garage Ready Convertible Upright Freezer - White
Average customer rating
4.8
(7,615 Reviews)
Rating breakdown 7,615 reviews
5 Stars
6,707
4 Stars
731
3 Stars
76
2 Stars
37
1 Star
64
Customer Reviews for Frigidaire - 16 Cu. Ft. Garage Ready Convertible Upright Freezer - White
Customer Rating
5
Works great & very quiet
on August 3, 2023
Posted by: Horseshoe Coins Antiques
[This review was collected as part of a promotion.] New freezer works swell & is much quieter than previous unit I bought new in 1981.
I would recommend this unit as a main freezer or as an additional backup!
Would like to see them manufactured in the USA though…
Let’s make America the best country again.
Made In USA should be on every product!
I would recommend this unit as a main freezer or as an additional backup!
Would like to see them manufactured in the USA though…
Let’s make America the best country again.
Made In USA should be on every product!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Stand up Freezer (FFFU16F2VV)
on September 2, 2023
Posted by: Kurt S
[This review was collected as part of a promotion.] We bought one when we first built our house and it was on back order forever due to coming out of Covid 19. Since having it all we have is praise for the freezer. It a nice size for a family of two or three. Since we plant an above ground garden this year we have an abundance of vegetables that we vacuum sealed and freeze. Instead of overstocking this freezer we bought the same exact one to store nothing but vegetables in. We are so happy and enjoy these products. I would highly recommend these freezers to everyone.!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent
on September 24, 2023
Posted by: Kpaul66
[This review was collected as part of a promotion.] Not to big, not to small. Being frost free is a plus!
Written by a customer while visiting frigidaire.com
Customer Rating
1
Only lasted 3 years
on September 19, 2025
Posted by: disappointed1111
Freezer lasted a little over 3 years. The compressor is bad and we lost a freezer full of food! When it was warming up the alarm didn’t even go off. We happened to notice the light was blinking and by then it was too late.
Response from frigidaire.comBy Maico, Online Outreach Specialist, September 22, 2025
Hi there, valued consumer! Thank you for sharing your experience, and we’re truly sorry to hear about the compressor failure and the loss of your frozen food. We understand how upsetting this must be, especially when the alarm didn’t alert you in time. We appreciate your feedback regarding the alarm, as it’s important for us to know how we can improve our products’ safety features. If you’d like, please contact our Customer Support team via Live Chat on our website or by calling 1-800-374-4432. We’d be happy to discuss any options available, including repair or replacement assistance. Thank you again for reaching out. We value your feedback and hope to support you moving forward. - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect
on January 3, 2020
Posted by: Megamole81
[This review was collected as part of a promotion.] I bought this freezer a month ago and it's perfect. The size is great and the shelves are adjustable and you don't have to defrost it!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Working wonderfully ‼️
on February 19, 2020
Posted by: Jaylinp
[This review was collected as part of a promotion.] It’s such a relief not to worry about my freezer thawing food.
We plugged this new freezer in, runs so quietly, and has a green light showing that it is working beautifully ‼️
Could not be more pleased with this purchase.
We plugged this new freezer in, runs so quietly, and has a green light showing that it is working beautifully ‼️
Could not be more pleased with this purchase.
Written by a customer while visiting frigidaire.com
Customer Rating
2
LED Light problem
on February 29, 2020
Posted by: DiTeacher
This freezer was delivered on February 8, 2020. On February 28, 2020 I opened the door and the LED light did not come on. I called the service department and explained the situation. The customer rep said I needed to verify that the light was not working. My husband pressed on the light cover which is recessed in the roof of the freezer. When he pressed on the cover, the light came on and then we closed the door. This morning I opened the door and the light once again was not on. I have to call for service and explain that we don't believe the problem is the LED light itself but perhaps a lose wire. I am not a technician so I don't know what the problem is. Since we've had this freezer less than a month and the door has been opened less than six times, I am disappointed in this product. I hope this issue can be resolved quickly and efficiently with on no cost on our part.
Response from frigidaire.comBy Derrick, Online Outreach Specialist, March 3, 2020
Hello, DiTeacher.
Thanks for sharing your experience with us.
I’m sorry to learn about the hiccup you’ve encountered so soon.
I’m confident our techs will be able to pinpoint the issue and restore your freezer.
If we can provide any additional assistance or answer any questions, feel free to chat with us at frigidaire.com or call us by dialing 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8pm EST.
Regards-
Derrick
Thanks for sharing your experience with us.
I’m sorry to learn about the hiccup you’ve encountered so soon.
I’m confident our techs will be able to pinpoint the issue and restore your freezer.
If we can provide any additional assistance or answer any questions, feel free to chat with us at frigidaire.com or call us by dialing 800-374-4432. Our Customer Care and Live Chat teams are available Monday through Friday from 8:30 am-8pm EST.
Regards-
Derrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Efficiency
on March 5, 2020
Posted by: Danp1
[This review was collected as part of a promotion.] Operates quietly and efficiently perfect fit for space
Written by a customer while visiting frigidaire.com