Customer reviews from frigidaire.com
Frigidaire - 16 Cu. Ft. Garage Ready Convertible Upright Freezer - White
Average customer rating
4.8
(7,622 Reviews)
Rating breakdown 7,622 reviews
5 Stars
6,712
4 Stars
733
3 Stars
76
2 Stars
37
1 Star
64
Customer Reviews for Frigidaire - 16 Cu. Ft. Garage Ready Convertible Upright Freezer - White
Customer Rating
5
Great freezer
on January 21, 2021
Posted by: Kelly W
[This review was collected as part of a promotion.] Works well, love the light that tells you the temperature is good, lots of room to organize your food storage.
Written by a customer while visiting frigidaire.com
Customer Rating
2
Problem with seal
on January 21, 2021
Posted by: big d fr texas
Brought this over a month ago. Plugged it in and let it run. All was fine till we switched the door to open on the right side. Now have frost on inside along top- seal at top has a gap. Have tried to pull seal out so it truly seals, but later seal had collapsed back to small gap. Very disappointed.
Response from frigidaire.comBy Ashton, Online Outreach Specialist, January 27, 2021
Hello!
Thanks for reaching out with your concerns! We're sorry to hear that the seal isn't sealing properly. It's very easy to peel off and pop back on; try flipping it around to match the original orientation to see if you get a better connection! I see in your file we are already in the process of sending you a replacement seal. It is currently back-ordered, and our parts team should be reaching out for updates. If you need any further help, please reach out by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience!
Best,
Ashton
Thanks for reaching out with your concerns! We're sorry to hear that the seal isn't sealing properly. It's very easy to peel off and pop back on; try flipping it around to match the original orientation to see if you get a better connection! I see in your file we are already in the process of sending you a replacement seal. It is currently back-ordered, and our parts team should be reaching out for updates. If you need any further help, please reach out by Live Chat on Frigidaire.com or by phone at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience!
Best,
Ashton
Written by a customer while visiting frigidaire.com
Customer Rating
2
Ice build up
on January 22, 2021
Posted by: Steve520
[This review was collected as part of a promotion.] Only had a couple of weeks and the inside top is all frosted up. Service person coming today to look at it.
Response from frigidaire.comBy Briana, Online Outreach Specialist, January 27, 2021
Hello, Steve520! Thank you for your review. We are sorry to hear about the ice build-up in your freezer. Your feedback has not gone unnoticed. We would like to hear an updated review of your appliance, once the repair has been completed. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Written by a customer while visiting frigidaire.com
Customer Rating
5
Awesome Appliance!
on January 22, 2021
Posted by: My Freezer Friend
[This review was collected as part of a promotion.] It has been wonderful having a new freezer with the space I needed for storing my favorite frozen foods. I love my new Frigidaire!
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect size, comes with a basket
on January 22, 2021
Posted by: JDL2
[This review was collected as part of a promotion.] Not bulky at all....came with a nice basket in the bottom.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Excellent value!
on January 22, 2021
Posted by: Elafo214
[This review was collected as part of a promotion.] I purchased this freezer one month ago and it has been so nice having the added freezer space. My wife and I feel secure in knowing we have plenty on “reserves” on hand. Excellent value at this price point. Ample space with awesome features make for an excellent purchase. I have recommended this freezer to all who will listen!
Written by a customer while visiting frigidaire.com
Customer Rating
4
Spacious freezer
on January 22, 2021
Posted by: AADPerks
[This review was collected as part of a promotion.] I purchased this freezer about 3 weeks ago. It is perfect for my family and I. There is plenty of shelving.
Written by a customer while visiting frigidaire.com
Customer Rating
4
Extra space
on January 22, 2021
Posted by: DrPepper
[This review was collected as part of a promotion.] Large shelves just right for my items and deeper door shelves so my quick grab goodies stay put
Written by a customer while visiting frigidaire.com