Customer reviews from frigidaire.com
Frigidaire - 16 Cu. Ft. Garage Ready Convertible Upright Freezer - White
Average customer rating
4.9
(401 Reviews)
Rating breakdown 401 reviews
5 Stars
358
4 Stars
35
3 Stars
3
2 Stars
2
1 Star
3
Customer Reviews for Frigidaire - 16 Cu. Ft. Garage Ready Convertible Upright Freezer - White
Customer Rating
4
on June 6, 2026
Posted by: Rob Ev
[This review was collected as part of a promotion.] Nice freezer with lots of room and shelving. The only issue has been the gasket surrounding the door just has issues sealing properly. You have to be sure to push the door snugly to get it to close properly.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 9, 2026
Hi Rob Ev!
Thank you for taking the time to share your feedback with us. We’re glad to hear that you’re enjoying the spacious design and shelving of your freezer.
We’re sorry to learn that you’ve experienced some difficulty with the door gasket and ensuring a proper seal. We understand how important a reliable closure is for maintaining performance, and we appreciate you bringing this to our attention. Your feedback will be shared with the appropriate teams for review.
If you need any assistance in the future or would like support with this concern, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback with us. We’re glad to hear that you’re enjoying the spacious design and shelving of your freezer.
We’re sorry to learn that you’ve experienced some difficulty with the door gasket and ensuring a proper seal. We understand how important a reliable closure is for maintaining performance, and we appreciate you bringing this to our attention. Your feedback will be shared with the appropriate teams for review.
If you need any assistance in the future or would like support with this concern, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 6, 2026
Posted by: Boomer girl
[This review was collected as part of a promotion.] My husband and I replaced our 33 year old chest freezer not because it wasn't working, but our bodies weren't! As boomers, with the glory days of hunting and fishing seasons behind us, it no longer made sense to bend and dig into the bottom of a chest freezer only to find what we were looking for buried and forgotten amongst the layers of frozen food. Our Upright freezer fits the garage space so much better as well. Thank you Frigidaire.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, June 8, 2026
Hi Boomer girl!
Thank you for taking the time to share your experience. We are delighted to hear that your new upright freezer has been such a practical and welcome upgrade for your home.
It’s wonderful to know that the upright design is making it easier and more convenient for you to access your frozen items, especially compared to your previous chest freezer. We’re also glad to hear that it fits well in your garage space and better suits your current needs.
We truly appreciate your kind words and are honored that you chose Frigidaire for this next chapter in your home. Thank you for being part of our Frigidaire family.
If you ever have any questions or need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your experience. We are delighted to hear that your new upright freezer has been such a practical and welcome upgrade for your home.
It’s wonderful to know that the upright design is making it easier and more convenient for you to access your frozen items, especially compared to your previous chest freezer. We’re also glad to hear that it fits well in your garage space and better suits your current needs.
We truly appreciate your kind words and are honored that you chose Frigidaire for this next chapter in your home. Thank you for being part of our Frigidaire family.
If you ever have any questions or need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Freezer
on June 2, 2026
Posted by: Rissaroo
[This review was collected as part of a promotion.] Appliance works great and has plenty of room for my needs.
Response from frigidaire.comBy Christian, Online Outreach Specialist, June 2, 2026
Hi there, our valued customer.
Thank you for your review! We're happy to hear that the appliance is working great for you and that the spacious capacity meets your needs. Your feedback means a lot to us, and we hope you continue to enjoy its performance and convenience for years to come! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Thank you for your review! We're happy to hear that the appliance is working great for you and that the spacious capacity meets your needs. Your feedback means a lot to us, and we hope you continue to enjoy its performance and convenience for years to come! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Big upgrade from chest freezer
on June 1, 2026
Posted by: Gman7
[This review was collected as part of a promotion.] We had a 5 cubic foot chest freezer for about 5 years and it was a pain to find things because it was always full. It’s so nice to just open it up and you can see everything. We can also separate different things so we know what we have. Definitely an upgrade
Response from frigidaire.comBy Maria, Online Outreach Specialist, June 2, 2026
Thank you for sharing your feedback with us! We’re delighted to hear that your new freezer has been such a positive upgrade from your previous chest freezer.
It’s great to know that the improved visibility and organization are making it easier for you to find and separate items, helping you keep everything more accessible and better organized. We understand how frustrating it can be when storage becomes difficult to manage, so we’re happy to hear this new design is making things much more convenient for you.
If you ever need additional assistance, have questions about your appliance, or require support in the future, our team will be happy to help. You can connect with us through Live Chat at Frigidaire.com or contact us by phone at 1-800-374-4432 Monday-Friday 8:30 AM - 8:00 PM EST. - Maria
It’s great to know that the improved visibility and organization are making it easier for you to find and separate items, helping you keep everything more accessible and better organized. We understand how frustrating it can be when storage becomes difficult to manage, so we’re happy to hear this new design is making things much more convenient for you.
If you ever need additional assistance, have questions about your appliance, or require support in the future, our team will be happy to help. You can connect with us through Live Chat at Frigidaire.com or contact us by phone at 1-800-374-4432 Monday-Friday 8:30 AM - 8:00 PM EST. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
5
I Recommend This Upright Freezer
on May 30, 2026
Posted by: bondi33
[This review was collected as part of a promotion.] This model has nice features without unneeded high tech. We’ve only used it as a freezer but has the option to serve as a fridge. It has a led light that shines on the floor- seeing green light confirms it is running. It has a warning sound if the door is open too long and temperature is impacted. That feature worked when I had the door open a long time to fill the freezer. It has glass shelves, pull out bin and nice door storage.
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 2, 2026
Hi Bondi33, thank you for sharing your feedback!
We’re glad to hear you’re enjoying the design and functionality of your unit, especially the flexibility to use it as either a freezer or refrigerator. It’s great that the LED floor light and door-open alarm have helped provide clear status and alerts, and that you’re finding the glass shelves, pull-out bin, and door storage both practical and convenient for your needs.
We appreciate you highlighting the balance of useful features without unnecessary complexity, and we’re happy the unit is working well for your home.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
We’re glad to hear you’re enjoying the design and functionality of your unit, especially the flexibility to use it as either a freezer or refrigerator. It’s great that the LED floor light and door-open alarm have helped provide clear status and alerts, and that you’re finding the glass shelves, pull-out bin, and door storage both practical and convenient for your needs.
We appreciate you highlighting the balance of useful features without unnecessary complexity, and we’re happy the unit is working well for your home.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
Nice fit
on May 29, 2026
Posted by: Deli1003
[This review was collected as part of a promotion.] Great unit. Works as expected. Racks are glass wish they were metal with a few more baskets but had to replace my current unit quick.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, May 29, 2026
Hi Deli1003!
Thank you for taking the time to share your feedback with us. We’re glad to hear that your new freezer is working as expected and meeting your needs.
We also appreciate your comments regarding the shelving and basket configuration. Feedback like yours is very helpful as we continue to evaluate and improve our product designs.
If you ever need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback with us. We’re glad to hear that your new freezer is working as expected and meeting your needs.
We also appreciate your comments regarding the shelving and basket configuration. Feedback like yours is very helpful as we continue to evaluate and improve our product designs.
If you ever need assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Upright Freezer
on May 26, 2026
Posted by: Josie 69
[This review was collected as part of a promotion.] We love our upright Freezer. It's easy to find everything at a glance.
Response from frigidaire.comBy Sam, Online Outreach Specialist, May 27, 2026
Hello Josie!
Thank you for taking the time to share your feedback about your Frigidaire 16 Cu. Ft. Garage Ready Upright Freezer, model FFUE1626AW.
We are delighted to hear that you love your upright freezer and that the design makes it easy to quickly find everything at a glance. Convenient organization and accessibility are important features, and we’re glad the freezer is meeting your needs so well.
Your kind feedback truly means a lot to us and encourages us to continue providing reliable and practical appliances for our customers. Thank you for choosing Frigidaire!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Thank you for taking the time to share your feedback about your Frigidaire 16 Cu. Ft. Garage Ready Upright Freezer, model FFUE1626AW.
We are delighted to hear that you love your upright freezer and that the design makes it easy to quickly find everything at a glance. Convenient organization and accessibility are important features, and we’re glad the freezer is meeting your needs so well.
Your kind feedback truly means a lot to us and encourages us to continue providing reliable and practical appliances for our customers. Thank you for choosing Frigidaire!
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. Thank you again for choosing Frigidaire! ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
3
on May 24, 2026
Posted by: Big Stever
[This review was collected as part of a promotion.] Worst ice maker I have ever had.
Response from frigidaire.comBy Reed, Online Outreach Specialist, May 25, 2026
Hi there, thank you for sharing your feedback. We’re sorry to hear that you’re disappointed with the ice maker performance on your freezer, Model FFUE1626AW, and understand how frustrating this experience must be.
For basic troubleshooting, we recommend first ensuring the ice maker is turned on and the water supply line is fully open with no kinks or restrictions. Please also check that the freezer temperature is set correctly (typically around 0°F / -18°C) for proper ice production. It can also help to remove any ice buildup in the bin or around the ice maker mechanism and ensure the unit has been running for at least 24 hours to allow a full ice production cycle.
If the issue continues after these steps, service may be required.
For further assistance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8pm ET. — Reed
For basic troubleshooting, we recommend first ensuring the ice maker is turned on and the water supply line is fully open with no kinks or restrictions. Please also check that the freezer temperature is set correctly (typically around 0°F / -18°C) for proper ice production. It can also help to remove any ice buildup in the bin or around the ice maker mechanism and ensure the unit has been running for at least 24 hours to allow a full ice production cycle.
If the issue continues after these steps, service may be required.
For further assistance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday - Friday, 8:30am – 8pm ET. — Reed
Written by a customer while visiting frigidaire.com