Customer reviews from frigidaire.ca
Frigidaire - 13 Cu. Ft. Garage Ready Convertible Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Average customer rating
4.7
(82 Reviews)
Rating breakdown 82 reviews
5 Stars
67
4 Stars
11
3 Stars
3
2 Stars
0
1 Star
1
98%of customers recommend this product.
(
78 out of
80)
Customer Reviews for Frigidaire - 13 Cu. Ft. Garage Ready Convertible Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Customer Rating
4
Very Happy so far
on July 24, 2026
Posted by: Bmj007
We purchased this freezer a few weeks ago, so far it's performing as advertised. We love the convenience of an upright vs our old chest freezer. Although the upright holds less, the convenience of easily finding what you want outweighs the negative.
I would recommend this to a friend!
Response from frigidaire.caBy Rox, Online Outreach Specialist, July 27, 2026
Hi, Bmj007! Thank you for taking the time to share your feedback! We're delighted to hear that your Frigidaire upright freezer is performing as expected and that you're enjoying the convenience of the upright design. Being able to easily organize and find your frozen items can make a big difference, and we're glad it's been a great fit for your needs. If you ever have any questions or need assistance, please connect with us via live chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
-Rox
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Perfect size!
on July 22, 2026
Posted by: Jp26
EXtra freezer so that I can find what I am looking for. Food sorted but category!
I would recommend this to a friend!
Response from frigidaire.caBy Patrick, Online Outreach Specialist, July 23, 2026
Hi Jp26!
Thank you for taking the time to share your feedback about your Frigidaire freezer. We're delighted to hear that the size is a perfect fit for your needs and that the additional storage space is helping you keep your food organized and easy to find.
We truly appreciate your support and are grateful that you chose Frigidaire. We hope your freezer continues to provide the convenience and storage solution you were looking for.
If you ever need assistance or have any questions in the future, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback about your Frigidaire freezer. We're delighted to hear that the size is a perfect fit for your needs and that the additional storage space is helping you keep your food organized and easy to find.
We truly appreciate your support and are grateful that you chose Frigidaire. We hope your freezer continues to provide the convenience and storage solution you were looking for.
If you ever need assistance or have any questions in the future, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Love the green light on the bottom that lets me know it is working. The inside shelves are easy to adjust to hold what you want
on July 21, 2026
Posted by: Double E
I bought this 6 weeks ago and I love it. So much better than my old freezer. I’m extremely happy with it
I would recommend this to a friend!
Response from frigidaire.caBy Reed, Online Outreach Specialist, July 23, 2026
Hi Double E, thank you for taking the time to share your wonderful feedback! We're delighted to hear that you're extremely happy with your Frigidaire Upright Freezer. It's great to know that you appreciate the convenient indicator light and the adjustable shelving that helps you organize your frozen items with ease.
Thank you for choosing Frigidaire. We hope your freezer continues to provide reliable performance and convenient storage for many years to come.
If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.ca or call us at 1-800-265-8352, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Thank you for choosing Frigidaire. We hope your freezer continues to provide reliable performance and convenient storage for many years to come.
If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.ca or call us at 1-800-265-8352, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Upright Frigidaire Freezer
on July 19, 2026
Posted by: Joycey
We decided on an upright freezer verses previous chest freezers and so far one month in very pleased. Hoping to enjoy for many more years!
I would recommend this to a friend!
Response from frigidaire.caBy Christian, Online Outreach Specialist, July 20, 2026
Hi there, our valued customer.
Thank you for your wonderful review! We're thrilled to hear that you’re enjoying your upright freezer and that the switch from a chest freezer has been a positive experience. It’s great to know that the design and functionality are meeting your needs. We appreciate your support and hope your freezer continues to provide reliable performance and convenient storage for many years to come! If you ever have any questions or need assistance, please don't hesitate to connect with us via live chat at Frigidaire.ca or call us at 1-800-265-8352 Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist you.
Best regards,
-Christian
Thank you for your wonderful review! We're thrilled to hear that you’re enjoying your upright freezer and that the switch from a chest freezer has been a positive experience. It’s great to know that the design and functionality are meeting your needs. We appreciate your support and hope your freezer continues to provide reliable performance and convenient storage for many years to come! If you ever have any questions or need assistance, please don't hesitate to connect with us via live chat at Frigidaire.ca or call us at 1-800-265-8352 Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist you.
Best regards,
-Christian
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Not firm on floor
on July 17, 2026
Posted by: Irfan
The upright freezer gets move each time the door is opened. Tried all leveling options, foot screw, padding, corner position. Always need two hands, one to hold the freezer and second to pull the door. Not a good design.
Response from frigidaire.caBy Maico, Online Outreach Specialist Frigidaire, July 20, 2026
Hello there, Irfan! Thank you for sharing your experience. We’re sorry to hear about the difficulty you’ve had with your Frigidaire upright freezer moving when the door is opened. We understand how frustrating it can be to have to use both hands just to open the freezer door, especially after trying different leveling adjustments and placement options.
We appreciate you taking the time to provide these details about your experience. Your feedback regarding the freezer’s stability and overall design is valuable, and we will share your comments with the appropriate teams for review.
We apologize for the inconvenience this has caused and appreciate your feedback as we continue working to improve our products and customer experience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
We appreciate you taking the time to provide these details about your experience. Your feedback regarding the freezer’s stability and overall design is valuable, and we will share your comments with the appropriate teams for review.
We apologize for the inconvenience this has caused and appreciate your feedback as we continue working to improve our products and customer experience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Love it!
on July 17, 2026
Posted by: Roxyt
We bought this freezer a few weeks ago and we love it…. Our old one was in the basement and we found it difficult to go up and down the stairs. This garage ready freezer is so convenient now and has a bit more room so easy to organize We love it and would definitely recommend it.
I would recommend this to a friend!
Response from frigidaire.caBy Patrick, Online Outreach Specialist, July 20, 2026
Hi Roxyt!
Thank you for taking the time to engage with us and for sharing your wonderful feedback. We're delighted to hear that your Frigidaire garage-ready freezer has made storing and organizing your frozen items more convenient.
We're happy to know that the accessible location, additional space, and easy organization have improved your experience compared to your previous freezer. Your recommendation means a great deal to us, and we appreciate you choosing Frigidaire.
Thank you for choosing Frigidaire. We hope you continue to enjoy your freezer for many years to come. If you need any assistance in the future or have any questions, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to engage with us and for sharing your wonderful feedback. We're delighted to hear that your Frigidaire garage-ready freezer has made storing and organizing your frozen items more convenient.
We're happy to know that the accessible location, additional space, and easy organization have improved your experience compared to your previous freezer. Your recommendation means a great deal to us, and we appreciate you choosing Frigidaire.
Thank you for choosing Frigidaire. We hope you continue to enjoy your freezer for many years to come. If you need any assistance in the future or have any questions, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.ca
Customer Rating
4
It Seems to do the Job
on July 15, 2026
Posted by: Rerop
I like the compact design. We didn't need any frills, as it's to handle overflow and we store it in our garage. Since the unit has no temperature readout I put a wireless thermometer inside to monitor. Currently its setting brings it down to -18 to -20, however I do occasionally get notified that the temperature increases to -12, without anyone opening the door.
This is our second unit, as the first one had a faulty seal and was frosting up inside. Frigidaire took care of replacement.
This is our second unit, as the first one had a faulty seal and was frosting up inside. Frigidaire took care of replacement.
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, July 20, 2026
Hi there. Thank you for taking the time to share your detailed feedback! We’re glad to hear that you’re enjoying the compact design of your Frigidaire freezer and that it’s working well for your overflow storage needs. We also appreciate you sharing how you’re monitoring the temperature and your experience with the replacement process.
We’re sorry to hear about the issue with your first unit, but we’re happy to know our team was able to assist with a replacement. Your feedback regarding temperature monitoring and performance is valuable as we continue to improve our products.
Thank you for choosing Frigidaire, and we hope your freezer continues to provide reliable storage for years to come!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We’re sorry to hear about the issue with your first unit, but we’re happy to know our team was able to assist with a replacement. Your feedback regarding temperature monitoring and performance is valuable as we continue to improve our products.
Thank you for choosing Frigidaire, and we hope your freezer continues to provide reliable storage for years to come!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
4
13 cu. ft. Garage Ready upright Freezer
on July 14, 2026
Posted by: NDes
I bought this 2 weeks ago. I like the size and it is working fine. The only thing I do the like is the handle to open the door. Because when you on the handle it tens to make the freeze move.
I would recommend this to a friend!
Response from frigidaire.caBy Maria, Online Outreach Specialist, July 15, 2026
Thank you for taking the time to share your feedback! We are pleased to hear that you are enjoying your new Freezer. It's wonderful to know that the size is a great fit for your needs and that the freezer has been performing well since your purchase.
We also appreciate you sharing your comments about the door handle. We understand your concern that pulling on the handle can cause the freezer to move, and we recognize how this may affect your overall experience. Your feedback is valuable to us, and we will share your comments with our product development team as we continue working to improve the design and usability of our appliances.
Thank you for choosing Frigidaire. We hope your freezer continues to provide reliable performance for many years to come. If you ever have any questions or need assistance with your appliance, please don't hesitate to contact us through Live Chat at Frigidaire.ca or by calling 1-800-265-8352, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
We also appreciate you sharing your comments about the door handle. We understand your concern that pulling on the handle can cause the freezer to move, and we recognize how this may affect your overall experience. Your feedback is valuable to us, and we will share your comments with our product development team as we continue working to improve the design and usability of our appliances.
Thank you for choosing Frigidaire. We hope your freezer continues to provide reliable performance for many years to come. If you ever have any questions or need assistance with your appliance, please don't hesitate to contact us through Live Chat at Frigidaire.ca or by calling 1-800-265-8352, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.ca