Customer reviews from frigidaire.ca
Frigidaire - 13 Cu. Ft. Garage Ready Convertible Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Average customer rating
4.7
(44 Reviews)
Rating breakdown 44 reviews
5 Stars
34
4 Stars
7
3 Stars
3
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
42 out of
42)
Customer Reviews for Frigidaire - 13 Cu. Ft. Garage Ready Convertible Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Customer Rating
4
It Seems to do the Job
on July 15, 2026
Posted by: Rerop
I like the compact design. We didn't need any frills, as it's to handle overflow and we store it in our garage. Since the unit has no temperature readout I put a wireless thermometer inside to monitor. Currently its setting brings it down to -18 to -20, however I do occasionally get notified that the temperature increases to -12, without anyone opening the door.
This is our second unit, as the first one had a faulty seal and was frosting up inside. Frigidaire took care of replacement.
This is our second unit, as the first one had a faulty seal and was frosting up inside. Frigidaire took care of replacement.
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, July 20, 2026
Hi there. Thank you for taking the time to share your detailed feedback! We’re glad to hear that you’re enjoying the compact design of your Frigidaire freezer and that it’s working well for your overflow storage needs. We also appreciate you sharing how you’re monitoring the temperature and your experience with the replacement process.
We’re sorry to hear about the issue with your first unit, but we’re happy to know our team was able to assist with a replacement. Your feedback regarding temperature monitoring and performance is valuable as we continue to improve our products.
Thank you for choosing Frigidaire, and we hope your freezer continues to provide reliable storage for years to come!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We’re sorry to hear about the issue with your first unit, but we’re happy to know our team was able to assist with a replacement. Your feedback regarding temperature monitoring and performance is valuable as we continue to improve our products.
Thank you for choosing Frigidaire, and we hope your freezer continues to provide reliable storage for years to come!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
4
13 cu. ft. Garage Ready upright Freezer
on July 14, 2026
Posted by: NDes
I bought this 2 weeks ago. I like the size and it is working fine. The only thing I do the like is the handle to open the door. Because when you on the handle it tens to make the freeze move.
I would recommend this to a friend!
Response from frigidaire.caBy Maria, Online Outreach Specialist, July 15, 2026
Thank you for taking the time to share your feedback! We are pleased to hear that you are enjoying your new Freezer. It's wonderful to know that the size is a great fit for your needs and that the freezer has been performing well since your purchase.
We also appreciate you sharing your comments about the door handle. We understand your concern that pulling on the handle can cause the freezer to move, and we recognize how this may affect your overall experience. Your feedback is valuable to us, and we will share your comments with our product development team as we continue working to improve the design and usability of our appliances.
Thank you for choosing Frigidaire. We hope your freezer continues to provide reliable performance for many years to come. If you ever have any questions or need assistance with your appliance, please don't hesitate to contact us through Live Chat at Frigidaire.ca or by calling 1-800-265-8352, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
We also appreciate you sharing your comments about the door handle. We understand your concern that pulling on the handle can cause the freezer to move, and we recognize how this may affect your overall experience. Your feedback is valuable to us, and we will share your comments with our product development team as we continue working to improve the design and usability of our appliances.
Thank you for choosing Frigidaire. We hope your freezer continues to provide reliable performance for many years to come. If you ever have any questions or need assistance with your appliance, please don't hesitate to contact us through Live Chat at Frigidaire.ca or by calling 1-800-265-8352, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Exactly what we needed
on July 13, 2026
Posted by: Agniessia
Great fridge/ freezer if needed. We needed additional fridge space for our family and we chose to buy this model. It is specious enough and well designed. Hopefully it will last long and without problems. So far we had it for 1 month and works well.
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, July 17, 2026
Hi there. Thank you for sharing your experience! We're glad to hear your Frigidaire refrigerator is providing the additional space your family needed and that you're enjoying its spacious, well-designed layout. We appreciate you choosing Frigidaire and hope your new appliance continues to deliver reliable performance for many years to come!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Old upright broke
on July 12, 2026
Posted by: Pillsbury86
I needed to buy a new one ,cause I was going to lose food
I would recommend this to a friend!
Response from frigidaire.caBy Christian, Online Outreach Specialist, July 13, 2026
Hi there, our valued customer.
Thank you for sharing your experience! We're glad you were able to find a new appliance that meets your needs and helps protect your food storage. We understand how important reliable performance is when it comes to keeping your food fresh and accessible. We appreciate you choosing our product and hope it continues to provide dependable service for years to come! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at Frigidaire.ca or call us at 1-800-265-8352 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Thank you for sharing your experience! We're glad you were able to find a new appliance that meets your needs and helps protect your food storage. We understand how important reliable performance is when it comes to keeping your food fresh and accessible. We appreciate you choosing our product and hope it continues to provide dependable service for years to come! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at Frigidaire.ca or call us at 1-800-265-8352 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best regards,
-Christian
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Upright freezer
on July 9, 2026
Posted by: Wayne269
Good size freezer with temperature control and capability to turn into a fridge with a turn of a dial.
I would recommend this to a friend!
Response from frigidaire.caBy Patrick, Online Outreach Specialist, July 14, 2026
Hi Wayne269!
Thank you for taking the time to share your feedback with us. We’re pleased to hear that you’re enjoying your Frigidaire upright freezer and its convenient features.
It’s great to know that the spacious design, temperature control, and flexible freezer-to-refrigerator conversion option are helping meet your storage needs. We truly appreciate you choosing Frigidaire and sharing your experience with us.
If you need any assistance in the future, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback with us. We’re pleased to hear that you’re enjoying your Frigidaire upright freezer and its convenient features.
It’s great to know that the spacious design, temperature control, and flexible freezer-to-refrigerator conversion option are helping meet your storage needs. We truly appreciate you choosing Frigidaire and sharing your experience with us.
If you need any assistance in the future, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Upright Freezer
on July 8, 2026
Posted by: mags54
Only had a day but so far I am happy It holds everything from small one and plenty of room
I would recommend this to a friend!
Response from frigidaire.caBy Maico, Online Outreach Specialist Frigidaire, July 13, 2026
Hello Mags54, thank you for sharing your feedback! We're glad to hear that your Frigidaire upright freezer is off to a great start and that you’re already enjoying the spacious storage capacity. It’s wonderful to know that it provides plenty of room compared to your previous smaller freezer and is helping meet your storage needs.
We appreciate you taking the time to share your first impressions, and we hope your new freezer continues to provide reliable performance and convenience for many years to come.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET. Thank you, and have a great rest of your day! - Maico
We appreciate you taking the time to share your first impressions, and we hope your new freezer continues to provide reliable performance and convenience for many years to come.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Very good. The door is not convenient
on July 7, 2026
Posted by: Moyed
I bought this a month ago and I am satisfied , except the door is hard to open.
I would recommend this to a friend!
Response from frigidaire.caBy Patrick, Online Outreach Specialist, July 9, 2026
Hi Moyed!
Thank you for taking the time to share your feedback with us. We're glad to hear that you are satisfied with your new Frigidaire freezer overall.
We appreciate you bringing your concerns about the door being difficult to open to our attention. Your comments are valuable and will be shared with the appropriate team as we continue to improve our products and customer experience.
If you need any assistance or have questions about your freezer in the future, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback with us. We're glad to hear that you are satisfied with your new Frigidaire freezer overall.
We appreciate you bringing your concerns about the door being difficult to open to our attention. Your comments are valuable and will be shared with the appropriate team as we continue to improve our products and customer experience.
If you need any assistance or have questions about your freezer in the future, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Very good refidgerator/ freezer
on July 1, 2026
Posted by: redbarron
Very good features, excellent product. Would recommend to family and friends
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, July 6, 2026
Hi there. Thank you for your feedback! We’re glad to hear you’re enjoying the features and overall performance of your Frigidaire product. We truly appreciate your recommendation to family and friends and thank you for choosing Frigidaire!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca