Customer reviews from frigidaire.ca
Frigidaire - 13 Cu. Ft. Garage Ready Convertible Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Average customer rating
4.7
(44 Reviews)
Rating breakdown 44 reviews
5 Stars
34
4 Stars
7
3 Stars
3
2 Stars
0
1 Star
0
100%of customers recommend this product.
(
42 out of
42)
Customer Reviews for Frigidaire - 13 Cu. Ft. Garage Ready Convertible Upright Freezer - Fingerprint-Resistant Stainless Steel Look
Customer Rating
5
Frigidaire 13cu.ft Garage Ready Upright Freezer
on July 25, 2026
Posted by: mickey71
Bought this in June as we wanted an upright freezer specifically to be utilized as a secondary freezer but housed in the garage. No issues with the temperature. It stores a lot of food. Only downsize is the shelves could be a little bit deeper. We looked at many other brands but chose a familiar brand. Overall, I would recommend buying this product.
I would recommend this to a friend!
Response from frigidaire.caBy Angel, Online Outreach Specialist, July 28, 2026
Hi, mickey71! Thank you for sharing your feedback! We’re glad to hear that your Frigidaire upright freezer has been a great addition to your home and that it’s providing the storage capacity and reliable temperature performance you were looking for. We appreciate you choosing a trusted brand for your secondary freezer needs and value your comments regarding the shelf depth, as customer feedback helps us continue improving our products.
If you need further assistance or have any questions, please feel free to contact us via Live Chat at frigidaire.ca or call us at 1 (800) 265-8352 Monday-Friday 8:30 am-8 pm EST, and we’ll be happy to help.-Angel
If you need further assistance or have any questions, please feel free to contact us via Live Chat at frigidaire.ca or call us at 1 (800) 265-8352 Monday-Friday 8:30 am-8 pm EST, and we’ll be happy to help.-Angel
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Love the Upright freezer
on July 24, 2026
Posted by: Wolfman
After having a chest freezer for years. and being frustrated that I would need to take everything out to see what was in the bottom, we decided to buy an upright freezer. We found this one at our local hardware store at a great price and brought it home. It was a great investment. Just being able to see everything in the freezer and not having to empty it to find what is in the bottom is the best thing, especially as we get older. Plenty of space on each shelf, and the door keeps things organized and easily accessible,
I would recommend this to a friend!
Response from frigidaire.caBy Maria, Online Outreach Specialist, July 27, 2026
Thank you for taking the time to share your wonderful feedback! We are thrilled to hear that your upright freezer has been such a great investment and a welcome change from your previous chest freezer.
We understand how important convenience and organization are, and we're delighted to know that the upright design, spacious shelves, and door storage are making it easier for you to see, access, and organize your frozen items. Having everything visible and within reach can make everyday use much simpler, and we're pleased that your new freezer is helping provide that added convenience.
Thank you for choosing Frigidaire. We hope your freezer continues to provide reliable performance, easy organization, and convenient storage for many years to come. If you ever have any questions or need assistance with your appliance, please don't hesitate to contact us through Live Chat at Frigidaire.ca or by calling 1-800-265-8352, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
We understand how important convenience and organization are, and we're delighted to know that the upright design, spacious shelves, and door storage are making it easier for you to see, access, and organize your frozen items. Having everything visible and within reach can make everyday use much simpler, and we're pleased that your new freezer is helping provide that added convenience.
Thank you for choosing Frigidaire. We hope your freezer continues to provide reliable performance, easy organization, and convenient storage for many years to come. If you ever have any questions or need assistance with your appliance, please don't hesitate to contact us through Live Chat at Frigidaire.ca or by calling 1-800-265-8352, Monday through Friday from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.ca
Customer Rating
4
Very Happy so far
on July 24, 2026
Posted by: Bmj007
We purchased this freezer a few weeks ago, so far it's performing as advertised. We love the convenience of an upright vs our old chest freezer. Although the upright holds less, the convenience of easily finding what you want outweighs the negative.
I would recommend this to a friend!
Response from frigidaire.caBy Rox, Online Outreach Specialist, July 27, 2026
Hi, Bmj007! Thank you for taking the time to share your feedback! We're delighted to hear that your Frigidaire upright freezer is performing as expected and that you're enjoying the convenience of the upright design. Being able to easily organize and find your frozen items can make a big difference, and we're glad it's been a great fit for your needs. If you ever have any questions or need assistance, please connect with us via live chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We're always happy to help.
-Rox
-Rox
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Perfect size!
on July 22, 2026
Posted by: Jp26
EXtra freezer so that I can find what I am looking for. Food sorted but category!
I would recommend this to a friend!
Response from frigidaire.caBy Patrick, Online Outreach Specialist, July 23, 2026
Hi Jp26!
Thank you for taking the time to share your feedback about your Frigidaire freezer. We're delighted to hear that the size is a perfect fit for your needs and that the additional storage space is helping you keep your food organized and easy to find.
We truly appreciate your support and are grateful that you chose Frigidaire. We hope your freezer continues to provide the convenience and storage solution you were looking for.
If you ever need assistance or have any questions in the future, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to share your feedback about your Frigidaire freezer. We're delighted to hear that the size is a perfect fit for your needs and that the additional storage space is helping you keep your food organized and easy to find.
We truly appreciate your support and are grateful that you chose Frigidaire. We hope your freezer continues to provide the convenience and storage solution you were looking for.
If you ever need assistance or have any questions in the future, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Love the green light on the bottom that lets me know it is working. The inside shelves are easy to adjust to hold what you want
on July 21, 2026
Posted by: Double E
I bought this 6 weeks ago and I love it. So much better than my old freezer. I’m extremely happy with it
I would recommend this to a friend!
Response from frigidaire.caBy Reed, Online Outreach Specialist, July 23, 2026
Hi Double E, thank you for taking the time to share your wonderful feedback! We're delighted to hear that you're extremely happy with your Frigidaire Upright Freezer. It's great to know that you appreciate the convenient indicator light and the adjustable shelving that helps you organize your frozen items with ease.
Thank you for choosing Frigidaire. We hope your freezer continues to provide reliable performance and convenient storage for many years to come.
If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.ca or call us at 1-800-265-8352, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Thank you for choosing Frigidaire. We hope your freezer continues to provide reliable performance and convenient storage for many years to come.
If you ever have any questions or need assistance with your appliance, please connect with us through live chat at Frigidaire.ca or call us at 1-800-265-8352, Monday–Friday, 8:30 AM–8:00 PM ET. We're always happy to help. — Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Upright Frigidaire Freezer
on July 19, 2026
Posted by: Joycey
We decided on an upright freezer verses previous chest freezers and so far one month in very pleased. Hoping to enjoy for many more years!
I would recommend this to a friend!
Response from frigidaire.caBy Christian, Online Outreach Specialist, July 20, 2026
Hi there, our valued customer.
Thank you for your wonderful review! We're thrilled to hear that you’re enjoying your upright freezer and that the switch from a chest freezer has been a positive experience. It’s great to know that the design and functionality are meeting your needs. We appreciate your support and hope your freezer continues to provide reliable performance and convenient storage for many years to come! If you ever have any questions or need assistance, please don't hesitate to connect with us via live chat at Frigidaire.ca or call us at 1-800-265-8352 Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist you.
Best regards,
-Christian
Thank you for your wonderful review! We're thrilled to hear that you’re enjoying your upright freezer and that the switch from a chest freezer has been a positive experience. It’s great to know that the design and functionality are meeting your needs. We appreciate your support and hope your freezer continues to provide reliable performance and convenient storage for many years to come! If you ever have any questions or need assistance, please don't hesitate to connect with us via live chat at Frigidaire.ca or call us at 1-800-265-8352 Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist you.
Best regards,
-Christian
Written by a customer while visiting frigidaire.ca
Customer Rating
3
Not firm on floor
on July 17, 2026
Posted by: Irfan
The upright freezer gets move each time the door is opened. Tried all leveling options, foot screw, padding, corner position. Always need two hands, one to hold the freezer and second to pull the door. Not a good design.
Response from frigidaire.caBy Maico, Online Outreach Specialist Frigidaire, July 20, 2026
Hello there, Irfan! Thank you for sharing your experience. We’re sorry to hear about the difficulty you’ve had with your Frigidaire upright freezer moving when the door is opened. We understand how frustrating it can be to have to use both hands just to open the freezer door, especially after trying different leveling adjustments and placement options.
We appreciate you taking the time to provide these details about your experience. Your feedback regarding the freezer’s stability and overall design is valuable, and we will share your comments with the appropriate teams for review.
We apologize for the inconvenience this has caused and appreciate your feedback as we continue working to improve our products and customer experience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
We appreciate you taking the time to provide these details about your experience. Your feedback regarding the freezer’s stability and overall design is valuable, and we will share your comments with the appropriate teams for review.
We apologize for the inconvenience this has caused and appreciate your feedback as we continue working to improve our products and customer experience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Love it!
on July 17, 2026
Posted by: Roxyt
We bought this freezer a few weeks ago and we love it…. Our old one was in the basement and we found it difficult to go up and down the stairs. This garage ready freezer is so convenient now and has a bit more room so easy to organize We love it and would definitely recommend it.
I would recommend this to a friend!
Response from frigidaire.caBy Patrick, Online Outreach Specialist, July 20, 2026
Hi Roxyt!
Thank you for taking the time to engage with us and for sharing your wonderful feedback. We're delighted to hear that your Frigidaire garage-ready freezer has made storing and organizing your frozen items more convenient.
We're happy to know that the accessible location, additional space, and easy organization have improved your experience compared to your previous freezer. Your recommendation means a great deal to us, and we appreciate you choosing Frigidaire.
Thank you for choosing Frigidaire. We hope you continue to enjoy your freezer for many years to come. If you need any assistance in the future or have any questions, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for taking the time to engage with us and for sharing your wonderful feedback. We're delighted to hear that your Frigidaire garage-ready freezer has made storing and organizing your frozen items more convenient.
We're happy to know that the accessible location, additional space, and easy organization have improved your experience compared to your previous freezer. Your recommendation means a great deal to us, and we appreciate you choosing Frigidaire.
Thank you for choosing Frigidaire. We hope you continue to enjoy your freezer for many years to come. If you need any assistance in the future or have any questions, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.ca