Customer reviews from frigidaire.com
Frigidaire - 13 Cu. Ft. Garage Ready Convertible Upright Freezer with EvenTemp Cooling System - White
Average customer rating
4.9
(483 Reviews)
Rating breakdown 483 reviews
5 Stars
432
4 Stars
44
3 Stars
4
2 Stars
0
1 Star
3
Customer Reviews for Frigidaire - 13 Cu. Ft. Garage Ready Convertible Upright Freezer with EvenTemp Cooling System - White
Customer Rating
4
New freezer for the family
on March 20, 2026
Posted by: Wattaboy
[This review was collected as part of a promotion.] We decided to replace our 20+ year old freezer with a new one. We like the frost-free feature and the ability to arrange the shelves. It would be nice if there was a temperature guide inside.
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 23, 2026
Hi Wattaboy, thank you for sharing your feedback! We’re glad to hear you’re enjoying your new freezer, especially the frost-free feature and adjustable shelving—it’s great to know it’s meeting your needs after your previous unit.
We also appreciate your suggestion about including a temperature guide inside. That’s very helpful feedback and something we understand would add convenience.
If you ever have questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM – 8 PM ET. We’re always happy to help.
— Reed
We also appreciate your suggestion about including a temperature guide inside. That’s very helpful feedback and something we understand would add convenience.
If you ever have questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 1-800-374-4432, Monday through Friday, 8:30 AM – 8 PM ET. We’re always happy to help.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
My Mighty Freezer
on March 14, 2026
Posted by: Bregone
[This review was collected as part of a promotion.] Very happy with my tall and mighty freezer. It has big shoes to fill; as it is a replacement for a 23 year iold Kenmore that was old reliable.
So far, so good.
It is quick to get cold and quiet.
Very happy.
A fine under the stairs addition.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, March 17, 2026
Hi Bregone!
Thank you for sharing your feedback!
We’re thrilled to hear that your new Frigidaire freezer is living up to expectations as a replacement for your long-serving Kenmore. It’s wonderful to know it cools quickly, operates quietly, and fits perfectly under your stairs.
We truly appreciate you choosing Frigidaire and hope your freezer continues to provide reliable performance for many years to come. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
Warm regards,
Patrick
Thank you for sharing your feedback!
We’re thrilled to hear that your new Frigidaire freezer is living up to expectations as a replacement for your long-serving Kenmore. It’s wonderful to know it cools quickly, operates quietly, and fits perfectly under your stairs.
We truly appreciate you choosing Frigidaire and hope your freezer continues to provide reliable performance for many years to come. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
Warm regards,
Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
Meat freezer
on March 6, 2026
Posted by: Freezer camp
[This review was collected as part of a promotion.] Works as described, maintains constant temperature and looks nice in the garage. Only downside is the weight capacity of the shelves.
Response from frigidaire.comBy Rox, Online Outreach Specialist, March 9, 2026
Thank you for sharing your feedback! We’re glad your freezer is keeping a consistent temperature and looks great in your garage. We appreciate your note about the shelf weight capacity—it helps us understand what matters most to our customers. If you ever have questions or need assistance, please connect with us via live chat at www.frigidaire.com, or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
-Rox
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect size and great price
on March 3, 2026
Posted by: Ricky48
[This review was collected as part of a promotion.] We needed a freezer because I harvested three deer this fall. I found this Frigidaire at a great sale price. I was looking for something a little smaller, but now that I started filling it i'm glad we chose this one. It holds great temperature. I like that it has a high temp alarm. Plenty of storage space.
Response from frigidaire.comBy Sam, Online Outreach Specialist, March 4, 2026
Hello Ricky48!
Thank you for sharing your experience! We’re thrilled to hear that your Frigidaire 13 Cu. Ft. Garage Ready Upright Freezer is meeting your needs, especially with all your harvest storage. It’s great to know that it maintains the right temperature, has a reliable high-temp alarm, and offers plenty of storage space.
We truly appreciate you choosing Frigidaire.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your experience! We’re thrilled to hear that your Frigidaire 13 Cu. Ft. Garage Ready Upright Freezer is meeting your needs, especially with all your harvest storage. It’s great to know that it maintains the right temperature, has a reliable high-temp alarm, and offers plenty of storage space.
We truly appreciate you choosing Frigidaire.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
5
Freezer
on March 2, 2026
Posted by: J Cara
[This review was collected as part of a promotion.] Great size,price,and has been a great product.
Response from frigidaire.comBy Chris, Online Outreach Specialist, March 3, 2026
Thank you for your feedback! We’re thrilled to hear that the size, price, and overall performance of your product are meeting your expectations. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
4
Moves when opening the door
on March 2, 2026
Posted by: CML2026
[This review was collected as part of a promotion.] I like the much-needed freezer. It's a good size for two people, and the price was great. The only problem is that it moves around when opening and closing the door. My husband had to put a block under it, and if not careful will move.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 3, 2026
Thank you for sharing your feedback on the 13 Cu. Ft. Garage Ready Upright Freezer! We’re glad to hear that the freezer is the perfect size for your needs and that you found it to be a great value.
We appreciate you bringing up the issue with the freezer moving when opening and closing the door. For stability, we recommend ensuring the freezer is placed on a level surface, but we understand that sometimes adjustments like a block may be necessary. If the movement continues to be a concern, we recommend checking that the feet are securely adjusted to help prevent shifting.
If you have any further questions or need assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
We appreciate you bringing up the issue with the freezer moving when opening and closing the door. For stability, we recommend ensuring the freezer is placed on a level surface, but we understand that sometimes adjustments like a block may be necessary. If the movement continues to be a concern, we recommend checking that the feet are securely adjusted to help prevent shifting.
If you have any further questions or need assistance, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
Written by a customer while visiting frigidaire.com
Customer Rating
4
Frigidaire 13 cu ft frost free upright freezer
on March 2, 2026
Posted by: dwoc220
[This review was collected as part of a promotion.] Works good, good capacity, I use it as a secondary freezer in my basement. I wish it had a digital temp guage so you can set the actual temperature, it only has a dial to set to 1 temperature
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 3, 2026
Hi dwoc220,
Thank you for sharing your feedback! We’re glad to hear the freezer is working well for you and that the capacity is a good fit for use as a secondary unit in your basement.
We also appreciate your comment about the temperature control. Some models use a dial-style control rather than a digital display, which adjusts the cooling level instead of setting a specific temperature. Feedback like yours is very helpful, and we’ll be sure to pass your suggestion for a digital temperature gauge along to our product team for future consideration.
If you ever have any questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. We’re always happy to help.
— Reed
Thank you for sharing your feedback! We’re glad to hear the freezer is working well for you and that the capacity is a good fit for use as a secondary unit in your basement.
We also appreciate your comment about the temperature control. Some models use a dial-style control rather than a digital display, which adjusts the cooling level instead of setting a specific temperature. Feedback like yours is very helpful, and we’ll be sure to pass your suggestion for a digital temperature gauge along to our product team for future consideration.
If you ever have any questions or need assistance, please feel free to connect with us via Live Chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET. We’re always happy to help.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
work's good look's good I thank you much.
on March 1, 2026
Posted by: mooon
The first one was damaged the second one perfect good job thank you much.
Response from frigidaire.comBy Jessica, Online Outreach Specialist, March 3, 2026
Thank you for sharing your feedback on the 13 Cu. Ft. Garage Ready Upright Freezer! We sincerely apologize for the initial damage to the first unit but are pleased to hear that the second one arrived in perfect condition and is meeting your expectations.
We truly appreciate your patience and understanding throughout the process. If you ever need assistance in the future, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
We truly appreciate your patience and understanding throughout the process. If you ever need assistance in the future, please don't hesitate to call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Jessica
Written by a customer while visiting frigidaire.com