Customer reviews from frigidaire.ca
Frigidaire - 13 Cu. Ft. Garage Ready Convertible Upright Freezer with EvenTemp Cooling System - White
Average customer rating
4.7
(71 Reviews)
Rating breakdown 71 reviews
5 Stars
58
4 Stars
9
3 Stars
3
2 Stars
0
1 Star
1
99%of customers recommend this product.
(
68 out of
69)
Customer Reviews for Frigidaire - 13 Cu. Ft. Garage Ready Convertible Upright Freezer with EvenTemp Cooling System - White
Customer Rating
1
Died within weeks, bad service
on September 9, 2026
Posted by: Bummed Out Bernie
Compressor died 5 weeks after I got the freezer - and I have been waiting for three weeks for a replacement. No luck at 1-800 number I keep calling to get a status update. Not cool!
No, I would not recommend this to a friend.
Response from frigidaire.caBy Reed, Online Outreach Specialist, September 10, 2026
Hi Bummed Out Bernie, thank you for taking the time to share your detailed feedback with us. We’re very sorry to hear that the compressor on your Frigidaire freezer failed only five weeks after you received it and that you’ve been waiting three weeks for a replacement. We understand how frustrating this must be, especially after making multiple calls and still not receiving a status update. This is certainly not the experience we want for our customers.
Since a replacement is already in progress, we recommend continuing to work with the service team handling your case. For additional assistance or to check the status of your replacement, please visit Frigidaire.ca to connect with our live chat team or call 1-800-265-8352, Monday–Friday, 8:30am–8pm ET. Our team can review your concerns and help with the appropriate next steps.
— Reed
Since a replacement is already in progress, we recommend continuing to work with the service team handling your case. For additional assistance or to check the status of your replacement, please visit Frigidaire.ca to connect with our live chat team or call 1-800-265-8352, Monday–Friday, 8:30am–8pm ET. Our team can review your concerns and help with the appropriate next steps.
— Reed
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Plug it in and forget about it!
on September 9, 2026
Posted by: Ron58
Bought this freezer / refrigerator to replace an older unit that was not frost free. Was a bit bigger than what we needed or had the space for but we were able to adjust the cabinets around it to make it work.
Bonus, it lights up so you can see what’s inside ànd lots of shelf space to keep things well organized.
No need to worry about setting temperature as there is just one switch. Turn it to fridge or set it to freezer, whichever you require. Unit sets itself to perfect temperature.
Has a green led light that indicates unit has power ànd a temperature alarm that will avoid the surprise of opening it ànd finding out everything in the freezer has been thawed. À feature out refrigerator does not have as we found out recently.
Absolutely love the new Frigidaire.
Bonus, it lights up so you can see what’s inside ànd lots of shelf space to keep things well organized.
No need to worry about setting temperature as there is just one switch. Turn it to fridge or set it to freezer, whichever you require. Unit sets itself to perfect temperature.
Has a green led light that indicates unit has power ànd a temperature alarm that will avoid the surprise of opening it ànd finding out everything in the freezer has been thawed. À feature out refrigerator does not have as we found out recently.
Absolutely love the new Frigidaire.
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, September 14, 2026
Hi there. Thank you for sharing such a detailed review! We’re thrilled to hear that your new Frigidaire refrigerator/freezer has been such a great upgrade from your previous non-frost-free unit. It’s wonderful to know that you’re enjoying the bright interior lighting, generous shelf space, and flexible refrigerator/freezer functionality.
We’re also glad you appreciate the simple temperature control, power indicator, and temperature alarm. Features that provide convenience and peace of mind can make such a difference in everyday use. We’re delighted that you absolutely love your new Frigidaire! Thank you for choosing us, and we hope it continues to serve you reliably for years to come.
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We’re also glad you appreciate the simple temperature control, power indicator, and temperature alarm. Features that provide convenience and peace of mind can make such a difference in everyday use. We’re delighted that you absolutely love your new Frigidaire! Thank you for choosing us, and we hope it continues to serve you reliably for years to come.
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca
Customer Rating
5
I'll never get a chest freezer again
on September 8, 2026
Posted by: Mailro
Replaced a 4 ft wide freezer that I could never see the bottom of. This freezer is extremely quiet and fits smaller spaces easily.
I would recommend this to a friend!
Response from frigidaire.caBy Patrick, Online Outreach Specialist, September 8, 2026
Hi Mailro!
Thank you for sharing your wonderful feedback! We’re thrilled to hear that you’re enjoying your new Frigidaire upright freezer and appreciate its quiet operation and space-saving design. We’re glad it’s providing a more convenient alternative to your previous chest freezer!
If you need any type of assistance, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your wonderful feedback! We’re thrilled to hear that you’re enjoying your new Frigidaire upright freezer and appreciate its quiet operation and space-saving design. We’re glad it’s providing a more convenient alternative to your previous chest freezer!
If you need any type of assistance, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.ca
Customer Rating
4
13ft Frigidaire Garage Ready Upright freezer
on September 8, 2026
Posted by: Shylo
For the amount of time , I have had the Freezer. Less than a mouth.I love it so far. Bought for second freezer .And It makes it so easy to organize everything on shelves.It runs very Quiet.Nice bright light to indicate that the freezer is on. I would have liked ends on the shelves like a small lip.If whatever you place on the glass it slides around a bit
I would recommend this to a friend!
Response from frigidaire.caBy Patrick, Online Outreach Specialist, September 8, 2026
Hi Shylo!
Thank you for sharing your experience with your new Frigidaire upright freezer! We’re delighted to hear that you’re enjoying its quiet operation, bright indicator light, and organized shelving. We also appreciate your helpful suggestion regarding a small lip on the shelves to help prevent items from sliding.
Your feedback is valuable and helps us identify opportunities to improve our products. If you need any type of assistance, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for sharing your experience with your new Frigidaire upright freezer! We’re delighted to hear that you’re enjoying its quiet operation, bright indicator light, and organized shelving. We also appreciate your helpful suggestion regarding a small lip on the shelves to help prevent items from sliding.
Your feedback is valuable and helps us identify opportunities to improve our products. If you need any type of assistance, please join us via Live Chat at www.frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great freezer
on September 7, 2026
Posted by: Teeko123
Replaced a smaller no frost free freezer with this Frigidaire freezer and we are loving it. Switching the hinges was a snap! It’s quiet and looks good.
I would recommend this to a friend!
Response from frigidaire.caBy Christian, Online outreach specialist, September 8, 2026
Dear Valued Customer,
Thank you for the fantastic review! We’re thrilled to hear that you’re loving your new Frigidaire freezer and enjoying its spacious design, quiet operation, and sleek look. We’re also glad to hear that switching the door hinges was quick and easy. We truly appreciate you choosing Frigidaire and sharing your experience!
If you have any questions or concerns in the future, please don’t hesitate to reach out. You can connect with us via live chat at Frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. Have a great day!
Best regards,
Chris
Thank you for the fantastic review! We’re thrilled to hear that you’re loving your new Frigidaire freezer and enjoying its spacious design, quiet operation, and sleek look. We’re also glad to hear that switching the door hinges was quick and easy. We truly appreciate you choosing Frigidaire and sharing your experience!
If you have any questions or concerns in the future, please don’t hesitate to reach out. You can connect with us via live chat at Frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. Have a great day!
Best regards,
Chris
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Flexible adjustable interior
on September 7, 2026
Posted by: Teng_15
I bought this a month a go and my wife is so happy that she can easily organized food with adjustable shelves and it operates quietly.
I would recommend this to a friend!
Response from frigidaire.caBy Christian, Online outreach specialist, September 8, 2026
Dear Valued Customer,
Thank you for the wonderful review! We’re delighted to hear that your new Frigidaire refrigerator is making organization easier with its flexible, adjustable shelves. We’re also glad that you and your wife are enjoying its quiet operation. We truly appreciate you choosing Frigidaire and sharing your experience!
If you have any questions or concerns in the future, please don’t hesitate to reach out. You can connect with us via live chat at Frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. Have a great day!
Best regards,
Chris
Thank you for the wonderful review! We’re delighted to hear that your new Frigidaire refrigerator is making organization easier with its flexible, adjustable shelves. We’re also glad that you and your wife are enjoying its quiet operation. We truly appreciate you choosing Frigidaire and sharing your experience!
If you have any questions or concerns in the future, please don’t hesitate to reach out. You can connect with us via live chat at Frigidaire.ca or call our Customer Care Team at 1-800-265-8352. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. Have a great day!
Best regards,
Chris
Written by a customer while visiting frigidaire.ca
Customer Rating
5
All around excellent functionality
on September 5, 2026
Posted by: DF44
I bought this fridge 3 weeks ago and it's functionality exceeded my expectations.
I would recommend this to a friend!
Response from frigidaire.caBy Maico, Online Outreach Specialist Frigidaire, September 9, 2026
Hi there, DF44! Thank you for sharing your experience! We’re thrilled to hear that your new refrigerator has exceeded your expectations and that you’re enjoying its excellent functionality. We truly appreciate you choosing Frigidaire and hope your new fridge continues to serve you well for years to come!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.
Thank you, and have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1 (800) 265-8352. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. ET.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.ca
Customer Rating
5
Great price perfect size freezer
on September 4, 2026
Posted by: Robin Fox
After a long search those this 13 cu ft fridge freezer model that's garage ready. Quality appears great out of the box, been hooked up for about a week, instructions are fairly straight forward as well. Online warrenty was easy to set up too.
I would recommend this to a friend!
Response from frigidaire.caBy Ruth, Online Outreach Specialist, September 9, 2026
Hi there. Thank you for sharing your experience! We’re thrilled to hear that your Frigidaire 13 cu. ft. garage-ready refrigerator met your needs after your long search. It’s great to know that you’re pleased with the quality, found the instructions straightforward, and had an easy experience registering your warranty online.
We appreciate you choosing Frigidaire and hope your new refrigerator continues to provide reliable performance for years to come!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate you choosing Frigidaire and hope your new refrigerator continues to provide reliable performance for years to come!
For any queries, connect with us via live chat online at https://www.frigidaire.ca or via phone at (800) 265-8352, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.ca