Customer reviews from frigidaire.com
Frigidaire - 13 Cu. Ft. Garage Ready Convertible Upright Freezer with EvenTemp Cooling System - White
Average customer rating
4.9
(567 Reviews)
Rating breakdown 567 reviews
5 Stars
505
4 Stars
53
3 Stars
5
2 Stars
0
1 Star
4
Customer Reviews for Frigidaire - 13 Cu. Ft. Garage Ready Convertible Upright Freezer with EvenTemp Cooling System - White
Customer Rating
5
Perfect size and performance!
on October 31, 2026
Posted by: Barb Ann
[This review was collected as part of a promotion.] We love the freezer. The size is just what we needed and are very happy with its performance. We especially like that it's frost free and has glass shelves so we can see the items very easily. Delivery to the garage was very efficient.
Response from frigidaire.comBy Chris, Online Outreach Specialist, November 3, 2026
Hello, Valued Customer!
Thank you for your wonderful feedback and for choosing Frigidaire! We're delighted to hear that your new freezer is the perfect size for your needs and that you're happy with its overall performance. It's great to know that you appreciate the frost-free feature and convenient glass shelves, making it easier to organize and view your stored items. We're also glad to hear that your delivery experience was smooth and efficient. Your satisfaction means a lot to us, and we hope you continue enjoying your Frigidaire freezer for years to come!
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM EST, and we will dive right in. Thank you for being part of the Frigidaire family!
Best regards,
Chris
Thank you for your wonderful feedback and for choosing Frigidaire! We're delighted to hear that your new freezer is the perfect size for your needs and that you're happy with its overall performance. It's great to know that you appreciate the frost-free feature and convenient glass shelves, making it easier to organize and view your stored items. We're also glad to hear that your delivery experience was smooth and efficient. Your satisfaction means a lot to us, and we hope you continue enjoying your Frigidaire freezer for years to come!
If you need further assistance, please feel free to contact us via Live Chat at frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM EST, and we will dive right in. Thank you for being part of the Frigidaire family!
Best regards,
Chris
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great overflow fridge
on October 30, 2026
Posted by: Mipanz
[This review was collected as part of a promotion.] My wife and I decided we wanted a dedicated fridge to hold drinks and meal preps for the week since we make so many. It has given us back our main refrigerator instead of having to be packaging engineers to make everything fit. It has been a joy so far, and we are looking forward to the upcoming holiday season when large amounts of food need a place to stay. Love the option that it can also be a freezer, but we have a separate standalone freezer already. The product is sleek and clean and offers everything we had hoped.
Response from frigidaire.comBy Rox, Online Outreach Specialist, November 3, 2026
Thank you for your fantastic review, Mipanz! We’re delighted to hear your Frigidaire upright freezer has made meal prep and food storage so much easier for your family. It’s wonderful that you’re enjoying its sleek design, spacious storage, and flexible refrigerator-to-freezer option. We hope it continues to make hosting and holiday preparations a breeze. Thank you for choosing Frigidaire!
Should you have any other concerns, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist!
-Rox
Should you have any other concerns, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist!
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
4
on October 30, 2026
Posted by: ShellsAG
[This review was collected as part of a promotion.] So far so good. I’ve only had it for a couple of weeks. The only thing that I don’t like about it is, it’s very hard to open if your hands are full you have to put a lot of pressure on to get it opened.
Response from frigidaire.comBy Reed, Online Outreach Specialist, November 3, 2026
Hi ShellsAG, thank you for sharing your feedback! We're glad to hear your new Frigidaire freezer has been working well so far. We understand that having to apply extra pressure to open the door can be inconvenient, especially when your hands are full. A tight door seal can create a strong vacuum effect, particularly shortly after closing. Allowing a little time for the pressure to equalize before reopening may make the door easier to open. We appreciate you bringing this to our attention and hope you continue to enjoy your freezer. If you need further assistance, please visit Frigidaire.com to chat with us or call 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8 p.m. ET. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Works very well
on October 28, 2026
Posted by: Buster54
[This review was collected as part of a promotion.] When I was researching I incorrectly thought the lowest temperature the freezer would get would be zero degrees Fahrenheit. That is incorrect, it gets down to a -10°f which is excellent. Organizes my frozen food much better than my chest freezer did because it is so easy to see all food items. Would recommend.
Response from frigidaire.comBy Maico, Online Outreach Specialist, October 30, 2026
Hi there, Buster54! Thank you for taking the time to share your experience! We're delighted to hear that your Frigidaire freezer is working very well and exceeding your expectations with its cooling performance. It's great to know that its ability to reach temperatures as low as -10°F and its convenient organization make storing and accessing your frozen food much easier compared to your previous chest freezer. We truly appreciate your recommendation and are grateful that you chose Frigidaire!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Frigidaire upright Freezer
on October 27, 2026
Posted by: Debcamp
[This review was collected as part of a promotion.] This is a great appliance. Holds a lot of food comfortably. Able to see everything without having to dig.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, October 28, 2026
Hi Debcamp!
Thank you for your wonderful feedback! We’re delighted to hear that you’re enjoying your Frigidaire upright freezer and appreciate its spacious storage and convenient layout that makes it easy to organize and access your food.
We truly appreciate you choosing Frigidaire and hope you continue enjoying your freezer for years to come!
If you ever need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Thank you for your wonderful feedback! We’re delighted to hear that you’re enjoying your Frigidaire upright freezer and appreciate its spacious storage and convenient layout that makes it easy to organize and access your food.
We truly appreciate you choosing Frigidaire and hope you continue enjoying your freezer for years to come!
If you ever need assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
I love my Frigidaire freezer
on October 27, 2026
Posted by: Agnes1945
[This review was collected as part of a promotion.] My husband and I needed a new garage-ready freezer and shopped around at several big box stores for the right freezer. We looked at several brands and fell in love with the Frigidaire 13 cu. ft. upright. We immediately purchased it and had it delivered.
The main reasons for purchasing it were:
4 large storage shelves.
1 large storage bin.
6 large door storage bins.
Low energy that costs very little to run.
A large blue light at the bottom exterior to let you know the freezer is running.
And an alarm to notify you that the temperature is falling below freezing.
The main reasons for purchasing it were:
4 large storage shelves.
1 large storage bin.
6 large door storage bins.
Low energy that costs very little to run.
A large blue light at the bottom exterior to let you know the freezer is running.
And an alarm to notify you that the temperature is falling below freezing.
AND the price was surprising low.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, October 29, 2026
Hi there. Thank you for sharing such a wonderful and detailed review! We’re thrilled to hear that you and your husband found the perfect fit with your Frigidaire 13 cu. ft. upright freezer. It’s great to know that you’re enjoying the spacious storage, convenient features, energy efficiency, and excellent value. We’re happy that your new freezer checked all the boxes and made your decision easy. Thank you for choosing Frigidaire!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Value
on October 24, 2026
Posted by: rob5597
[This review was collected as part of a promotion.] Very easy set-up and has strong brand name behind it
Response from frigidaire.comBy Reed, Online Outreach Specialist, October 27, 2026
Hi rob5597, thank you for your feedback! We're glad to hear your Frigidaire upright freezer was easy to set up and that you appreciate the value and confidence that come with our brand. We appreciate you choosing Frigidaire and hope you enjoy your new freezer for years to come. If you have any questions or need assistance, please visit Frigidaire.com to chat with us or call 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8 p.m. ET. We're here to help! — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
Upright Freezer-- It is the Way!
on October 23, 2026
Posted by: Amie1
[This review was collected as part of a promotion.] This freezer is great! I looked and compared a lot of other freezers and frankly their quality wasn't up to snuff.
I needed a freezer that would last for years-- we'll see--that I could see my food so that we could eat it, no frost problems, could live in garage and I like the possibility of changing to a refrigerator.
I needed a freezer that would last for years-- we'll see--that I could see my food so that we could eat it, no frost problems, could live in garage and I like the possibility of changing to a refrigerator.
We had a chest freezer that I couldn't get to the food. When I cleaned it out, there was still food from 2019 in there. I threw that out. Lol.
However, if there were ways to make it better? I threw out, in the beginning, easily 1/4 of the frozen food and could barely get the rest of the food in this freezer. I'm not really sure where all the space went? Maybe we lost it to the Dark Side? So to sum up this point-- I want that space back. Your mission, Frigidaire, is to find it.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, October 28, 2026
Hi there. Thank you for sharing your experience and for choosing Frigidaire after comparing so many options! We're glad to hear that you're enjoying the freezer's design, visibility, and versatility. We also appreciate your humorous take on the missing space! We understand how important storage capacity is, especially when upgrading from a chest freezer, and we value your feedback as we continue working to improve our products. Here's hoping your new freezer helps keep everything organized and easy to find for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com