Customer reviews from frigidaire.com
Frigidaire - 13 Cu. Ft. Garage Ready Convertible Upright Freezer with EvenTemp Cooling System - White
Average customer rating
4.9
(483 Reviews)
Rating breakdown 483 reviews
5 Stars
432
4 Stars
44
3 Stars
4
2 Stars
0
1 Star
3
Customer Reviews for Frigidaire - 13 Cu. Ft. Garage Ready Convertible Upright Freezer with EvenTemp Cooling System - White
Customer Rating
1
Perfect
on June 20, 2026
Posted by: kpyktr
[This review was collected as part of a promotion.] Just the right size for my needs
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 22, 2026
Hello Kpyktr, Thank you for sharing your feedback with us! We’re glad to hear that your refrigerator is just the right size for your needs. We appreciate you choosing Frigidaire and taking the time to share your experience.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support at 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect garage freezer
on June 17, 2026
Posted by: IshBernier
[This review was collected as part of a promotion.] The freezer works great in my garage which gets extremely hot in the summer. No frost inside. The door has a very tight seal which keeps interior nice and cold.
Response from frigidaire.comBy John, Online Outreach Specialist, June 17, 2026
Hi, IshBernier. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
on June 16, 2026
Posted by: Review review
[This review was collected as part of a promotion.] The set up was really good and easy. It got cold quickly. So right now everything is good though every time I open it put things in when I close it. It sounds like it’s an airplane taking off.
Response from frigidaire.comBy Rox, Online Outreach Specialist, June 23, 2026
Thank you for sharing your feedback on your Frigidaire refrigerator. We’re glad to hear the setup was easy, it cooled quickly, and everything has been working well so far.
We also appreciate your honest note about the sound when closing the door. While some operational sounds are normal during cooling cycles and airflow adjustments, we understand it can feel noticeable and unexpected. Your feedback is valuable and will be shared with our product team for review.
If you ever need assistance or would like support checking performance or installation, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday–Friday, 8:30 a.m. to 8:00 p.m. EST—we’re here to help anytime.
-Rox.
We also appreciate your honest note about the sound when closing the door. While some operational sounds are normal during cooling cycles and airflow adjustments, we understand it can feel noticeable and unexpected. Your feedback is valuable and will be shared with our product team for review.
If you ever need assistance or would like support checking performance or installation, please connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday–Friday, 8:30 a.m. to 8:00 p.m. EST—we’re here to help anytime.
-Rox.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Freezer
on June 16, 2026
Posted by: jfreder771
[This review was collected as part of a promotion.] Works great, keeps every thing cold and qiuet
Response from frigidaire.comBy John, Online Outreach Specialist, June 16, 2026
Hello, Jfreder771. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Just what we needed
on June 14, 2026
Posted by: Two Okies
[This review was collected as part of a promotion.] Exactly what we needed. Works as advertised and with the Frigidaire reputation we expect decades of use.
Response from frigidaire.comBy Maico, Online Outreach Specialist, June 17, 2026
Hello there, thank you for sharing your feedback! We’re thrilled to hear that your Frigidaire appliance is exactly what you needed and is performing as expected. We truly appreciate your confidence in the Frigidaire brand and your expectations for long-lasting reliability.
Thank you for choosing Frigidaire. We value your support and hope your appliance continues to serve you well for many years to come.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Thank you for choosing Frigidaire. We value your support and hope your appliance continues to serve you well for many years to come.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
Strong seal
on June 14, 2026
Posted by: Nickvazz
[This review was collected as part of a promotion.] The seal of the door idea quite strong making it great for keeping it temperature in our hot garage
Response from frigidaire.comBy Christian, Online Outreach Specialist, June 16, 2026
Dear Valued Customer,
Thank you for your feedback! We’re glad to hear you’re satisfied with the strong door seal and that it’s helping maintain a stable temperature even in your hot garage. We appreciate you choosing our product and sharing your experience!
If you have any questions or require further assistance, please feel free to contact us through Live Chat at Frigidaire or call 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best regards,
Christian
Thank you for your feedback! We’re glad to hear you’re satisfied with the strong door seal and that it’s helping maintain a stable temperature even in your hot garage. We appreciate you choosing our product and sharing your experience!
If you have any questions or require further assistance, please feel free to contact us through Live Chat at Frigidaire or call 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best regards,
Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
So far so good!
on June 14, 2026
Posted by: Rootsman79
[This review was collected as part of a promotion.] Perfect size for a family of 3-4, nice small footprint for in kitchen placement, and it does not slide when attempting to open it. Am experiencing some unexpected light frosting on shelves after a week.
This was an exchange for a 17 cu ft Insignia which worked great, but had too wide a foot print and slid every time you attempted to open it.
Response from frigidaire.comBy Christian, Online Outreach Specialist, June 16, 2026
Dear Valued Customer,
Thank you for sharing your detailed feedback! We’re glad to hear the size and stable placement of your new refrigerator are working well for your kitchen and family’s needs, especially compared to your previous unit.
We also appreciate you mentioning the light frosting you’ve noticed on the shelves. That’s not something we want you to experience, and it may be related to door sealing, temperature settings, or airflow. We recommend checking that the door is closing fully and that vents inside the refrigerator are not blocked. If the issue continues, our support team can help troubleshoot further or determine if service is needed.
Thank you again for choosing our product and for taking the time to share your experience.
If you have any questions or require further assistance, please feel free to contact us through Live Chat at Frigidaire or call 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best regards,
Christian
Thank you for sharing your detailed feedback! We’re glad to hear the size and stable placement of your new refrigerator are working well for your kitchen and family’s needs, especially compared to your previous unit.
We also appreciate you mentioning the light frosting you’ve noticed on the shelves. That’s not something we want you to experience, and it may be related to door sealing, temperature settings, or airflow. We recommend checking that the door is closing fully and that vents inside the refrigerator are not blocked. If the issue continues, our support team can help troubleshoot further or determine if service is needed.
Thank you again for choosing our product and for taking the time to share your experience.
If you have any questions or require further assistance, please feel free to contact us through Live Chat at Frigidaire or call 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. Our team will be happy to assist you.
Best regards,
Christian
Written by a customer while visiting frigidaire.com
Customer Rating
5
Perfect replacement for our 20 year old freezer
on June 14, 2026
Posted by: MarkinKS
[This review was collected as part of a promotion.] We love our Frigidaire products. We had a 20+ year old stand up Frigidaire freezer that wasn’t working quite right so we decided on this one. We have had great luck with our other Frigidaire products so it was a no brainer really.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, June 17, 2026
Hi there. Thank you for sharing your experience! We're so happy to hear that your Frigidaire products have earned your trust over the years. It's wonderful to know your previous Frigidaire freezer served you for more than 20 years, and we're honored that you chose Frigidaire again. We appreciate your continued support and hope your new freezer provides the same reliable performance for many years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com