Customer reviews from Samsung US
Samsung - Geek Squad Refurbished Good - Galaxy Tab S9 Ultra - 14.6" 256GB - Wi-Fi - with S-Pen - Graphite
Average customer rating
4.9
(892 Reviews)
Rating breakdown 892 reviews
5 Stars
811
4 Stars
67
3 Stars
6
2 Stars
2
1 Star
6
94%of customers recommend this product.
(
97 out of
103)
Customer Reviews for Samsung - Geek Squad Refurbished Good - Galaxy Tab S9 Ultra - 14.6" 256GB - Wi-Fi - with S-Pen - Graphite
Customer Rating
5
Ultra plus
on November 13, 2023
Posted by: PRIMVIPER
[This review was collected as part of a promotion.] Love the big screen multiple task can run love long battery life.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great tablet, very fast
on November 13, 2023
Posted by: AktoUt
[This review was collected as part of a promotion.] I use it for browsing the web, social media. It is my go to device for most things.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is the best tablet I have ever owned.
on November 13, 2023
Posted by: Rick2rick
[This review was collected as part of a promotion.] I use it for streaming and playing games. It's good for playing ps5 and Xbox as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Large screen
on November 13, 2023
Posted by: Chomchom
[This review was collected as part of a promotion.] Very large screen great for watching streams and gaming. Very fast I love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My Samsung S21 Fe 5g
on November 13, 2023
Posted by: RoboCo
[This review was collected as part of a promotion.] My Samsung Galaxy is great for Gaming, social networking including sharing posting anything from text mpeg video cross platform linking/posting, it downloads and Installs very quickly. There is bot alot in the negative column about this phone.
This phones processing power memory is also great its smooth very fast whike using apps, gaming or switching between the two and/or others makes for quick change from apps smooth and effortless.
I woukd highly recommend this phone over any other brand like apple. They just don't compare when it comes to the freedom and accessibility making the user feel like they are in control not the other way around. This phone does not have the restricting/controlled feel to it making it truly yours not something loaned to you while making you pay at the same time.
All said and done. Has my 100% approval and Too notch rating 8.7/10
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Great large display, but heavy
on November 13, 2023
Posted by: Tom1002
[This review was collected as part of a promotion.] I upgraded from a s7+ to s9 ultra because I wanted a little more in the display area. The s9 ultra accomplishes this with faster speeds.
But wasn't expect a lot more weight. Honestly it's heavy and hard to hold without a case because there's no grip point or rubberized area. The battery seems to drain faster than anticipated.
I love the size, but dislike the weight. Love the speed but wished battery life was better.
But wasn't expect a lot more weight. Honestly it's heavy and hard to hold without a case because there's no grip point or rubberized area. The battery seems to drain faster than anticipated.
I love the size, but dislike the weight. Love the speed but wished battery life was better.
Value
3
Response from Samsung USBy Social Commerce, November 21, 2023
Salutations Tom1002,
Thanks for taking the opportunity to review your Samsung Galaxy Tab S9 Ultra. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Fun fact: the Galaxy Tab S9 Ultra weighs 1.62 lbs. When you have some free time out of your busy day, please take a moment to review the articles that I have linked below for you titled, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," and "Get the most out of your Galaxy phone or tablet battery" to help resolve what you have been experiencing with your battery life. Please do not hesitate to reach out to Samsung Support after reviewing the provided resources if you would like any further assistance or if you have any questions for us. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/tablets/galaxy-tab-s9/#compare
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
Thanks for taking the opportunity to review your Samsung Galaxy Tab S9 Ultra. We appreciate your transparency as we strive in providing the best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most marvelous experiences when using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Fun fact: the Galaxy Tab S9 Ultra weighs 1.62 lbs. When you have some free time out of your busy day, please take a moment to review the articles that I have linked below for you titled, "Apps are draining battery on Galaxy phone or tablet," "Galaxy Battery - Optimization," and "Get the most out of your Galaxy phone or tablet battery" to help resolve what you have been experiencing with your battery life. Please do not hesitate to reach out to Samsung Support after reviewing the provided resources if you would like any further assistance or if you have any questions for us. Thank you for being a dedicated Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Warranty-Info
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/tablets/galaxy-tab-s9/#compare
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/answer/ANS00078987/
Written by a customer while visiting Samsung US
Customer Rating
5
Great. Groovy, Wonderful
on November 13, 2023
Posted by: BigNikster
[This review was collected as part of a promotion.] Love my new tablet. Thought I over did it on the size, but I dig it now
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
We could use better nibs!
on November 13, 2023
Posted by: taninmysunshine
[This review was collected as part of a promotion.] I mainly use my S9 for drawing using the S-pen. While I love the size of the screen and reactiveness of the S-pen, we could sure use some better nibs!
Mine wear out so frequently and are pretty flimsy at the point thhey attatch to the pen. Something stronger and wider would be helpful!
Mine wear out so frequently and are pretty flimsy at the point thhey attatch to the pen. Something stronger and wider would be helpful!
Value
5
Written by a customer while visiting Samsung US