Customer reviews from Samsung US
Samsung - Geek Squad Refurbished Good - Galaxy Tab S9 Ultra - 14.6" 256GB - Wi-Fi - with S-Pen - Graphite
Average customer rating
4.9
(892 Reviews)
Rating breakdown 892 reviews
5 Stars
811
4 Stars
67
3 Stars
6
2 Stars
2
1 Star
6
94%of customers recommend this product.
(
97 out of
103)
Customer Reviews for Samsung - Geek Squad Refurbished Good - Galaxy Tab S9 Ultra - 14.6" 256GB - Wi-Fi - with S-Pen - Graphite
Posted by: Reynaldo
from Florida
Expertise:Expert
Verified Purchase:Yes
Excellent screen , noticeable improvement in the cameras and the AI is game changer . The battery last longer too
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Curley
from Central Florida
Expertise:Expert
Verified Purchase:Yes
Great tablet, perfect size, nice battery , no problems , AI . I love it. I upgraded from a s8 ultra because I couldn't believe the price with my trade-in.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Madquik
from Tampa fl
Expertise:Intermediate
Verified Purchase:Yes
Great tablet does everything u need it to do can use it like your or computer
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Amurphy
from Bartlesville OK
Expertise:Beginner
Verified Purchase:Yes
I love how large my tablet is and how fast it is . I have enjoyed the different programs that the computer with its a great upgrade.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Samsung not honoring it's legal warranty
on September 11, 2024
Posted by: Magisteric
from New Jersey
Expertise:Intermediate
Bought it 11 months ago s9 ultra. Through normal use frame bent. Apparently overheating many other similar issues found online.
However while still under warranty Samsung wants me to pay for the repairs.
However while still under warranty Samsung wants me to pay for the repairs.
Response from Samsung USBy R&R Team, September 19, 2024
Hi Magisteric! Thanks for sharing your experience with the Galaxy Tab S9 Ultra with us. The Galaxy Tab S9 Series is the most heat-efficient device in the Galaxy Tab lineup. It is perfect for streaming, gaming, and even video editing sessions as it has a cutting-edge internal vapor technology and a two-way heat dissipation technology that lets you use your device for a longer period of time without compromising its performance. Whether you're using a phone, tablet, smart watch, or earbuds, all Galaxy devices have a set temperature range, where they operate at their best. While they may feel warm under certain conditions, like charging, this does not affect the device's lifespan or performance. However, if your devices get too warm, it could cause some issues. We've attached a link that provides troubleshooting steps to help get your device running at it's proper temperature. If this continues to happen, please do not hesitate to reach out to us at Samsung Support so that we can take a further look into this. Thank you for being the best part of Samsung! -Kelvin
https://www.samsung.com/us/support/answer/ANS00076952/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00076952/
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Norbie
Verified Purchase:Yes
The Samsung Tab 9 stands out as a versatile and powerful tablet that caters to both productivity and entertainment needs.
Written by a customer while visiting Samsung US
Customer Rating
1
Not everything that shine is gold
on September 10, 2024
Posted by: TLama
As soon as i can, im gonna get rid of this thing, its hideous, unmanageable and unpleasant to use… not to say the heaviest tablet on the world! No wonder the sellers have it attached on the display counter, so the buyer cat use it and feel how heavy and impractical it is.All the great things like the display or the snappy of the device all get diminished by tje huge log it is!
Response from Samsung USBy R&R Team, September 25, 2024
Hey TLama. It's great to hear from you! Your feedback on the Galaxy Tab S9 Ultra is greatly appreciated. It looks like you got in touch to share your thoughts on the device. All Tab S9 Series devices now come with expansive Dynamic AMOLED 2X screens, allowing you to experience intense colors, deep contrasts, and incredible brilliance in stunning detail. If you love sketching or taking notes by hand, the S Pen included with every Tab S9 Series device feels like a real pen, providing a fun and innovative way to capture ideas on the fly. We appreciate you letting us know how you feel about this device and your honesty in doing so. If you have any further concerns or questions, please don't hesitate to reach out to us at Samsung Support. -Kelvin
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Azretired
from Arizona
Expertise:Intermediate
Verified Purchase:Yes
I am in love with this new tablet. I traded up from a TabA 10.1. What attracted me to this tablet is the screen size and processor speed. Right out of the box, transferring all apps and data went so smoothly and without a glitch. What did take a bit of time was turning off all the notifications that Samsung felt were necessary but I didn't. The screen is so bright and the sound quality is quite surprising for the size. I really think this tablet could replace my desktop. I have never liked laptops I have owned, but this tablet is far superior. To top the deal off, Samsung offered a deal I could not refuse with a trade in. Please consider this tablet. You will not be disappointed.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US