Customer reviews from Samsung US
Samsung - Geek Squad Refurbished Good - Galaxy Tab S9 Ultra - 14.6" 256GB - Wi-Fi - with S-Pen - Graphite
Average customer rating
4.9 out of 5
4.9
(892 Reviews)
Open Ratings Snapshot
Rating breakdown 892 reviews
5 Stars
811
4 Stars
67
3 Stars
6
2 Stars
2
1 Star
6
94%of customers recommend this product. 
(
97 out of 103
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Geek Squad Refurbished Good - Galaxy Tab S9 Ultra - 14.6" 256GB - Wi-Fi - with S-Pen - Graphite
Customer Rating
5 out of 5
5
Best tablet ever!
on February 11, 2025
Posted by: AaronD
[This review was collected as part of a promotion.] I love this tablet! Its big fast and never lets me down. Best purchase I've made in years!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
s9 ultra - the telescope edgecase
on February 11, 2025
Posted by: iseethesun
[This review was collected as part of a promotion.] My initial impression of the S9 Ultra was overwhelming, given its size, metal body, and thinness. I did have to buy a case, as I felt it was a necessary purchase to protect the tablet. The stylus comes in handy for minor photo editing and occasional browser functions, even while wearing gloves.
I do venture outside with the tablet and my smart telescope, and using the large screen has proven its value in presentations—for example, to an audience for three hours at the public library during the solar eclipse. This brings me to the battery life. I cannot drain it in my normal usage, and I cannot get the tablet to overheat during heavy workloads.
I did try out Zoom meetings without a hitch, but I ended up just using a normal laptop.
In conclusion, it's the best tablet I've owned.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Galaxy Tab S9
on February 11, 2025
Posted by: blueballerina
[This review was collected as part of a promotion.] This tablet is a great all-around device with a beautiful display and snappy performance. It's perfect for browsing, streaming, and light productivity work. My only real complaint is the charging time – it takes significantly longer than I'd like to get to a full charge. If they could improve that, it would easily be a five-star product.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, February 12, 2025
Hello Blueballerina, we appreciate you sharing your thoughts about your Samsung Galaxy Tab S9 Ultra with us. We are so happy to hear how pleased you are with the functionality of your tablet, and we have provided a link to an article to help you discover the optimal charger for the best charging speeds with your tablet. We have also shared a link to the Samsung Support Team if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Wall chargers and charging your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS00078994/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
I wish it ran windows.
on February 11, 2025
Posted by: Grimlak77
[This review was collected as part of a promotion.] My only complaint is that you don't get the option for a different OS.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, February 11, 2025
Hey Grimlak77, we appreciate your feedback on your Samsung Galaxy Tab S9 Ultra. We are happy to hear that you are overall pleased with the usage of your new tablet. We understand there might be specific functionality you are looking for with your device, and we have provided a link to the full device manual to assist you with the capabilities, and to the Samsung Support Team to review any apps or other potential ways you can access the features you are seeking. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Tab S9 Ultra
on February 11, 2025
Posted by: BuckeyeWill82
[This review was collected as part of a promotion.] I love that you pretty much have a laptop in tablet form. The resolution is top tier the audio is fantastic and the seamless actions from app to app is flawless. I've had mine just over a year and I love it so much I didn't even consider upgrading to the 10 series.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing tablet with incredible features!
on February 9, 2025
Posted by: TechFanBoy
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy Tab S9 Ultra for a few weeks now, and I’m absolutely loving it! The screen is stunning—huge, bright, and super smooth with the 120Hz refresh rate. Watching movies, drawing, or even just browsing feels so immersive.
The S Pen is such a game-changer for me. I use it all the time for taking notes in Samsung Notes, sketching ideas, and even editing documents. It’s super responsive and feels natural to write with.
Battery life is fantastic too! I can go all day studying without worrying about charging, even when I’m multitasking or streaming videos. Plus, the performance is top-notch—everything runs so fast and smooth, whether I’m gaming or working on multiple apps at once.
I also love how versatile it is with DeX mode. It’s like having a mini laptop when I connect my keyboard cover, which makes it perfect for work on the go.
If you’re looking for a tablet that can do it all—entertainment, work, creativity—this one is worth every penny! Highly recommend it! Ideal for University
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very good tab
on February 8, 2025
Posted by: y2m2krlee
[This review was collected as part of a promotion.] Game, YouTube, music, movie, I like to watch YouTube and movies
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Galaxy Tab S9 Ultra
on February 8, 2025
Posted by: Deedee
[This review was collected as part of a promotion.] I use my tablet for my various Zoom meetings. I love the size of this tablet, I love the weight of it. I will definitely continue using Samsung products. I like being able to use several apps at same time. I like the seamless action of the apps, Now Brief.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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