Customer reviews from Samsung US
Samsung - Geek Squad Refurbished Good - Galaxy Tab S9 Ultra - 14.6" 256GB - Wi-Fi - with S-Pen - Graphite
Average customer rating
4.9 out of 5
4.9
(892 Reviews)
Open Ratings Snapshot
Rating breakdown 892 reviews
5 Stars
811
4 Stars
67
3 Stars
6
2 Stars
2
1 Star
6
94%of customers recommend this product. 
(
97 out of 103
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Geek Squad Refurbished Good - Galaxy Tab S9 Ultra - 14.6" 256GB - Wi-Fi - with S-Pen - Graphite
Customer Rating
1 out of 5
1
S 9 Ultra operating systems
on September 9, 2023
Posted by: WJAAaaaaa
[This review was collected as part of a promotion.] Work and other. This is my fourth galaxy tablet and my well be my last. The operting software is terrible, there are several split screens such as the one in settings app, in messaging and others that display too much unnecessary information. Also, you have to use color inversion frequently when opening different applications. These issues create difficulty in reading the screen in some applications and overall difficulty in use of the tablet.
Finally I have owned the tablet for 3 weeks and the more I used it the more issues surface when compared to previous tablets that I have owned the latest been the S7 Plus.
Value
1 out of 5
1
Response from Samsung USBy Debra, Social Commerce, September 11, 2023
Aloha WJAAaaaaa,
Thank you for finding the opportunity to share your sentiments with us about your Samsung Galaxy Tab S9 Ultra. We appreciate your sincerity as we strive to be innovative while improving the design and functionality of our product line. Our goal is for our customers to feel like they are having the most enlightening experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. For your convenience, I have linked your user manual below to help you customize the settings of your Galaxy Tab S9 Ultra and to allow you to become better acquainted with your tablet. If you would like any further assistance, please feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a staunch Samsung customer.
- Debra

smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
This phone has some nice features.
on September 8, 2023
Posted by: grannytaxi28
[This review was collected as part of a promotion.] I use my phone to text those that I can't call. I search for different things when traveling with hubby. He's always asking to find a business or restaurant or some address for him.
Mostly I leave it open when I'm home. I only fold it when I go out as they are making pockets in clothing smaller these days and open it would fall out, folded it stays put.
Over all I like it real well.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung hit a Home Run
on September 8, 2023
Posted by: androidman
[This review was collected as part of a promotion.] Everything came together on this tablet. From the awesome Amoled display to the excellent processor it's a cutting edge device words are hard to describe. Makes my Windows PC look like a Horse and Buggy.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great feature
on September 8, 2023
Posted by: Pleasure
[This review was collected as part of a promotion.] Big screen, easy to use if you have Samsung Galaxy phone and it is better than laptop.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great screen with great battery life.
on September 8, 2023
Posted by: SammyUser
[This review was collected as part of a promotion.] Great standby time and battery life. Can handle any task that I can throw at it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
One small step, one good experience
on September 8, 2023
Posted by: theBeebee
[This review was collected as part of a promotion.] Having owned an s8 ultra, the upgrade offer was a sweet offer for me. at first glance, and on paper, the small steps forward may not seem like much, but you can feel them. the cameras which , while not my main purpose for using a tablet, did get a nice improvement, you can just about feel the increases in performance, and the higher capacity storage is allays welcome as apps are getting chunkier and chunkier.
tl;dr - if you're ready for an upgrade or looking top try out an android tablet, , this one is a great choice, beautifully built , ip rating, sturdy, and versatile
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Tab S9 Ultra is a great buy.
on September 8, 2023
Posted by: Sammy4ever
[This review was collected as part of a promotion.] I love to use the Galaxy Tab s9 Ultra for my schoolwork. As a university student, it is handy to be able to use the tablet as my notebook, my second display, as well as a portable tv screen. I mainly use it to take notes and organize myself among my classes. I would recommend this tablet to anyone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Next Gen Is Here...
on September 8, 2023
Posted by: SamsungNoob
[This review was collected as part of a promotion.] My daily driver, I use this more than my phone or home pc. This tablet is definitely a solid improvement compared to all the others.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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