Customer reviews from Samsung US
Samsung - Geek Squad Refurbished Good - Galaxy Tab S8 - 11" 128GB - Wi-Fi - with S-Pen - Graphite
Average customer rating
4.7
(82 Reviews)
Rating breakdown 82 reviews
5 Stars
68
4 Stars
10
3 Stars
2
2 Stars
1
1 Star
1
100%of customers recommend this product.
(
60 out of
60)
Customer Reviews for Samsung - Geek Squad Refurbished Good - Galaxy Tab S8 - 11" 128GB - Wi-Fi - with S-Pen - Graphite
Customer Rating
4
Great except for battery life
on October 14, 2023
Posted by: TeeLo
from NJ
Expertise:Intermediate
Purchased for my wife as the S7 which I have is no longer available. Loads of features, with beautiful display, great processing speed & memory, however battery life is a little disappointing. Side by side, the S7 loses about 1% of battery overnight when in airplane mode, and the S8 loses about 5-6% even though the display is off and it is not sending or receiving data. Just an observation, and she still loves it.
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
All rounder tablet.
on September 6, 2023
Posted by: Runsamrun
Expertise:Intermediate
Simply awesome! I think the S8 trumps Apple in almost all of the categories!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
By: ........
on July 23, 2023
Posted by: Ybybtv5vrvrvy
from New York NY
Expertise:Expert
I needed this so much, best tablet in the world! I am so greateful!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Galaxy S8 10.4 tablet stopped charging grrr
on July 23, 2023
Posted by: SuperRan
Would give it a 5 star rating but it stopped charging un less I fittile with the cord when plugged until it starts to charge. My S7 I bought before the S8 did the same thing after 1 year of use I charged perfectly until then same as the S8. I'm starting to tink its a samsung tablet issue period grrr
Written by a customer while visiting Samsung US
Customer Rating
3
Battery life bad but beautiful tablet
on July 20, 2023
Posted by: Bella819
I bought the S8, and can’t argue it’s a beautiful tablet but the battery life was awful, it lost tons of battery life without even using it.I reset it and had almost everything shut off and still didn’t help. So I sent it back I must have got a lemon and the sad part is I traded my s7 fe for it and ended up losing my trade in because it got processed the same day I decided to send back the new one. So now I’m out a tablet .
Response from Samsung USBy Debra, Social Commerce, July 21, 2023
Hello there Bella819,
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Tab S8. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. When you have the free time in your day, please take moment to review, "Get the most out of your Galaxy phone or tablet battery," "Apps are draining battery on Galaxy phone or tablet." and "Battery Life Optimization." These articles have a plethora of great information that can help you resolve what you have been experiencing with your tablet's battery. I have linked them below for your easy access. If you would like further assistance after reviewing the resources provided, please feel free to contact Samsung Support at your earliest convenience. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
Thanks for taking the time out of your hectic day to share your thoughts with us about your Samsung Galaxy Tab S8. We appreciate your directness as we strive to provide the very best products with superior functionality on the market to our customers while we remain committed to constant innovation. Our goal is for our customers to feel like they are having the most incredible experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. When you have the free time in your day, please take moment to review, "Get the most out of your Galaxy phone or tablet battery," "Apps are draining battery on Galaxy phone or tablet." and "Battery Life Optimization." These articles have a plethora of great information that can help you resolve what you have been experiencing with your tablet's battery. I have linked them below for your easy access. If you would like further assistance after reviewing the resources provided, please feel free to contact Samsung Support at your earliest convenience. Thank you for being a staunch Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
https://www.samsung.com/us/support/answer/ANS00078987/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
Written by a customer while visiting Samsung US
Customer Rating
5
Great fetchers.
on June 18, 2023
Posted by: Cayancharlie
I am overwhelmed by the craftsmanship, the mastership, and ingenuity of this product. It is not an entertainment center, it is a source of enlightenment. Thank you.
Written by a customer while visiting Samsung US
Customer Rating
2
Disappointed
on June 9, 2023
Posted by: BETMET
Very difficult to get keyboard to appear, have to recharge in about 2 hours.
Response from Samsung USBy Debra, Social Commerce, July 3, 2023
Howdy BETMET,
Thank you for taking a free moment out of your busy day to share your sentiments with us regarding your Samsung Galaxy Tab S8. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. For your convenience, I have included a link below that contains your user manual. You will be able to easily customize your keyboard settings like being able to use your voice to input the speak to text option, if you choose. The on-screen keyboard is an integral part of using a Galaxy phone or tablet since it lets you reply to messages, search the web, and do other important tasks. If the keyboard isn't working, like if it's frozen or unresponsive, you'll want to get it up and running again as soon as possible. Using the default keyboard, clearing the cache, and checking for software updates are some of the things you can do to solve the issue. If you are looking to extend the battery life of your phone or tablet throughout the day, or if you feel your battery has been draining too quickly, you can optimize the overall usage of your apps. This can be accomplished by restricting app functions or using your phone or tablet’s power management settings. Apps can also be put to sleep to conserve power. Battery life can be affected by various factors, such as device settings, environment, and usage patterns. Understanding these factors and using the settings will help you use the battery more efficiently and for a longer period of time. I have included a few links to articles that you may find beneficial to help resolve what you may be experiencing. Check out the articles titled, "Keyboard is not working on Galaxy phone or tablet," "Battery Life Optimization," and "Apps are draining battery on Galaxy phone or tablet." If you would like further assistance after reviewing the articles provided, please do not hesitate to contact Samsung Support when it is most convenient for you. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01209532/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/downloads/
Thank you for taking a free moment out of your busy day to share your sentiments with us regarding your Samsung Galaxy Tab S8. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. For your convenience, I have included a link below that contains your user manual. You will be able to easily customize your keyboard settings like being able to use your voice to input the speak to text option, if you choose. The on-screen keyboard is an integral part of using a Galaxy phone or tablet since it lets you reply to messages, search the web, and do other important tasks. If the keyboard isn't working, like if it's frozen or unresponsive, you'll want to get it up and running again as soon as possible. Using the default keyboard, clearing the cache, and checking for software updates are some of the things you can do to solve the issue. If you are looking to extend the battery life of your phone or tablet throughout the day, or if you feel your battery has been draining too quickly, you can optimize the overall usage of your apps. This can be accomplished by restricting app functions or using your phone or tablet’s power management settings. Apps can also be put to sleep to conserve power. Battery life can be affected by various factors, such as device settings, environment, and usage patterns. Understanding these factors and using the settings will help you use the battery more efficiently and for a longer period of time. I have included a few links to articles that you may find beneficial to help resolve what you may be experiencing. Check out the articles titled, "Keyboard is not working on Galaxy phone or tablet," "Battery Life Optimization," and "Apps are draining battery on Galaxy phone or tablet." If you would like further assistance after reviewing the articles provided, please do not hesitate to contact Samsung Support when it is most convenient for you. Thank you for being a valued Samsung customer.
- Debra
smsng.us/Samsung-Support
smsng.us/Warranty-Info
smsng.us/Facebook-Messenger
smsng.us/Twitter-Messages
smsng.us/Samsung-Community
https://www.samsung.com/us/support/troubleshooting/TSG01209532/
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
https://www.samsung.com/us/support/galaxy-battery/optimization/
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5
Mr
on May 13, 2023
Posted by: Michael P
This is great product and I recommend anyone who wants a good tablet to purchase this laptop...
Michael P
Michael P
Written by a customer while visiting Samsung US