Customer Reviews for Electrolux - Laundry Tower Single Unit Front Load 4.4 Cu. Ft. Washer & 8 Cu. Ft. Electric Dryer with LuxCare Wash System - Denim Blue
Customer Rating
5
Love the fit, finish, and functionality!
on September 29, 2024
Posted by: CarlosG
from Ocean Pines, Maryland
Love the fit, finish, and functionality of my new laundry tower. I spray painted the walls above the dryer black matte so it almost looks built in!
I love this set. We live in a condo and hated the unit that came with it. Too small - took hours to dry. We were happy to find a unit that would fit in the space. Works well for our needs. Have never had an Electrolux product but am very happy with this purchase.
Really excited for my new Electrolux washer and drier. Very quiet which is a big plus. The 15 minute wash cycle and the boost cycle for the drier is awesome. Now I hope they last as long as my whirlpool did
I bought this several weeks ago. It started making a grinding noise as soon as the installer left, but I completed the empty cycle he started and then did a normal washer load with HE soap. Same grinding noise, plus I did not see sudsy water. At end, the water didn't drain out. Got the replacement today. Same grinding noise even installer heard it. Ran a normal load with HW detergent and again saw no sudsy water. This time the water drained out, but I don't know if the clothes got clean. Frustrating!
Response from www.electrolux.comBy Yhano, Online Outreach Specialist, September 23, 2024
We genuinely apologize for the issues you’ve encountered with your washer. The last thing we expect is for you to experience problems right after installation, and we understand how frustrating this must be for you.
Please know that Electrolux is committed to providing you with the support you need to ensure your unit delivers the promised performance and experience. We want to make this right for you and will work diligently to address any concerns you have. Please be on the lookout for an email as we gather additional information. If you need immediate help, connect with us via Live Chat (www.electrolux.com) or call us at 1-877-435-3287, Monday-Friday, 8:30 a.m.–8 p.m. EST.
We purchased this for our lake home. We have not had a washer dryer for 25 years! Needless to say we love it and it is performing better than we expected. It is definitely quieter than we anticipated. The loads take longer to wash but I know it is using less water. Clothes come out of dryer in great shape.
We are at an age where everything doesn't need to get washed the same. I love the options; for soil level and for drying. It fits nicely in the space I have and it is kinda cute.