Customer reviews from www.electrolux.com
Electrolux - Laundry Tower Single Unit Front Load 4.4 Cu. Ft. Washer & 8 Cu. Ft. Electric Dryer with LuxCare Wash System - Denim Blue
Average customer rating
4.8
(788 Reviews)
Rating breakdown 788 reviews
5 Stars
678
4 Stars
91
3 Stars
8
2 Stars
1
1 Star
10
Customer Reviews for Electrolux - Laundry Tower Single Unit Front Load 4.4 Cu. Ft. Washer & 8 Cu. Ft. Electric Dryer with LuxCare Wash System - Denim Blue
Customer Rating
5
Recent purchase
on January 3, 2025
Posted by: Prisrock
from Woodstock, CT
We bought the tower recently. So far so good. Still learning all the details and settings.
Written by a customer while visiting www.electrolux.com
Customer Rating
5
on January 2, 2025
Posted by: Ya Ya
from Fort Collins, CO
I am very pleased with the single tower front load 4.4 cu ft washer and dryer. Having a stackable in the spare bedroom closet allows me to stay in my home as I age without going up and down stairs! They are quiet, efficient, and a rather large capacity.
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Love it!!
on January 2, 2025
Posted by: Welectro
It’s still a bit too early to give a comprehensive review as I’ve only used it a handful of times. So far, I love the control panel features. I’m still trying to figure out the best options for each load. My clothes feel thoroughly washed with as little water as possible. It’s quiet, which is nice. I noticed my clothes came out damp or wrinkled a few times from the dryer. I think the loads may have been too large. I noticed I must use high heat to really get the clothes dry. I noticed some debri collected along the dryer door seal. I also noticed a little water remains in the detergent dispenser. Also I noticed some water collected on the washer door seal. The directions say to clean after every use. The lint collector is awesome! I want to wash a medium load to see if the clothes still come out wrinkled or damp on normal heat. I wish it had a permanent press dryer cycle. I just assumed the normal cycle was permanent press. I like the wrinkle release, tumble dry, and the towels cycle options. Overall, I am very happy with it. It’s the perfect blend of standard low tech and not too high tech. I don’t have to worry about wifi problems or technical issues but I still have the luxury of having a “smart”’ stackable that’s easy to use.
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Space savin tower
on January 2, 2025
Posted by: Hart62
from Oklahoma City, Oklahoma
This unit really fit our needs, and our space. My wife is short so a stackable has been out of the picture. The controller on this are conveniently located. The unit seems to clean well and is nice and quiet.
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Loving my washer and dryer
on December 31, 2024
Posted by: LesleyMc
from Hardeeville, SC
I am loving my stackable washer and dryer. They are both full size, and I can wash and dry everything in them. all of my laundry has come out perfectly, and I am so pleased with my purchase
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Works well, very large dryer
on December 31, 2024
Posted by: Alex1993
from NC
Has a nice small footprint, and uses almost all of the space for laundry capacity. We have had it a few weeks, and are happy so far. The buttons don't actually depress, so I'm hoping those hold up well over time.
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Just What I Was Looking For
on December 31, 2024
Posted by: Sommerdeb
from Bethesda, MD
This Tower is just what I had hoped it would be. It is simple to use, does what it is supposed to do; i.e., washes clothes nicely, dries clothes completely without over-drying, and is so easy to use. I could not be happier. I wish I had bought it sooner. Worth every penny and its sleek look is a plus!
Written by a customer while visiting www.electrolux.com
Customer Rating
1
Absolutely awful!
on December 30, 2024
Posted by: Dezign50
I live in a condo with a laundry "closet" so I had to get a stackable unit. I chose the Electrolux, mostly because it was the only one with reversible doors, which were required for it's location. Now I wish I'd used the money spent on this unit to repair my old GE unit. Hardly any water in the wash cycles (and we've done all the recommended ways to fix this.) Actually took stuff out of the washer that wasn't even completely wet at the end of the cycle! One quick wash 15 minute cycle. All other wash cycles are over an hour. Dryer just doesn't dry. I set everything on high (over an hour cycle time) and use the "dryer boost" function and items still come out damp. ( 'Normal' cycle doesn't even heat.) I absolutely hate it and wish I'd returned it right away. Plus the issue of having to leave the door open (and detergent drawer) to avoid mold. Oh, and we didn't know, until they delivered it, that it required 2 separate outlets. 220 for dryer and 110 for washer. Had to pay to hire an electrician to install another socket! DO NOT WASTE YOUR MONEY!
Response from www.electrolux.comBy Yhano, Online Outreach Specialist, January 3, 2025
Thank you for letting us know about your experience. We understand your frustration with the issues you’re facing, and we apologize for the inconvenience.
There are a few possible reasons why the washer isn’t collecting enough water. It could be related to the water inlet valves, a clogged hose, or an issue with the detergent being used. We recommend checking the inlet valves to ensure they are fully open and that the hoses aren’t kinked or clogged. Additionally, make sure you're using the appropriate detergent for high-efficiency washers, as this can sometimes affect water usage and wash performance.
We’ve also sent an email to offer further assistance with your situation. If the issue persists, feel free to reach out to us via Live Chat or call us at 1-877-435-3287, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST, and we’ll be happy to assist you.
There are a few possible reasons why the washer isn’t collecting enough water. It could be related to the water inlet valves, a clogged hose, or an issue with the detergent being used. We recommend checking the inlet valves to ensure they are fully open and that the hoses aren’t kinked or clogged. Additionally, make sure you're using the appropriate detergent for high-efficiency washers, as this can sometimes affect water usage and wash performance.
We’ve also sent an email to offer further assistance with your situation. If the issue persists, feel free to reach out to us via Live Chat or call us at 1-877-435-3287, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST, and we’ll be happy to assist you.
Written by a customer while visiting www.electrolux.com