Customer Reviews for Electrolux - Laundry Tower Single Unit Front Load 4.4 Cu. Ft. Washer & 8 Cu. Ft. Electric Dryer with LuxCare Wash System - Denim Blue
Customer Rating
5
Laundry made simple
on October 1, 2024
Posted by: BJkaus
from Lake Placid, NY
The centrally located control panel is so convenient, and only one of the features I enjoy. I like the eco friendly washer option, the simplicity of the design. Great product.
We got ours after recently purchasing our first home, and could not be happier with the performance of this laundry center. The efficiency is great, with both the washer and dryer. the separate controls make monitoring each cycle easy. Installation was simple as well, if you have installed a washer and dryer before you will have no problem with this unit. Our home has a small space for laundry, making this laundry center perfect for our home.
Was seeking a stackable to fit inside a converted bathroom linen closet. This fit perfectly - only had to take off closet door and put it back on. Love the fact that I can reach the control panels (I’m 5’1”)!
I love this set. We live in a condo and hated the unit that came with it. Too small - took hours to dry. We were happy to find a unit that would fit in the space. Works well for our needs. Have never had an Electrolux product but am very happy with this purchase.
Really excited for my new Electrolux washer and drier. Very quiet which is a big plus. The 15 minute wash cycle and the boost cycle for the drier is awesome. Now I hope they last as long as my whirlpool did
I bought this several weeks ago. It started making a grinding noise as soon as the installer left, but I completed the empty cycle he started and then did a normal washer load with HE soap. Same grinding noise, plus I did not see sudsy water. At end, the water didn't drain out. Got the replacement today. Same grinding noise even installer heard it. Ran a normal load with HW detergent and again saw no sudsy water. This time the water drained out, but I don't know if the clothes got clean. Frustrating!
Response from www.electrolux.comBy Yhano, Online Outreach Specialist, September 23, 2024
We genuinely apologize for the issues you’ve encountered with your washer. The last thing we expect is for you to experience problems right after installation, and we understand how frustrating this must be for you.
Please know that Electrolux is committed to providing you with the support you need to ensure your unit delivers the promised performance and experience. We want to make this right for you and will work diligently to address any concerns you have. Please be on the lookout for an email as we gather additional information. If you need immediate help, connect with us via Live Chat (www.electrolux.com) or call us at 1-877-435-3287, Monday-Friday, 8:30 a.m.–8 p.m. EST.