Customer reviews from www.electrolux.com
Electrolux - Laundry Tower Single Unit Front Load 4.4 Cu. Ft. Washer & 8 Cu. Ft. Electric Dryer with LuxCare Wash System - Denim Blue
Average customer rating
4.8
(789 Reviews)
Rating breakdown 789 reviews
5 Stars
679
4 Stars
91
3 Stars
8
2 Stars
1
1 Star
10
Customer Reviews for Electrolux - Laundry Tower Single Unit Front Load 4.4 Cu. Ft. Washer & 8 Cu. Ft. Electric Dryer with LuxCare Wash System - Denim Blue
Customer Rating
1
NO ACCESS TO WASHER FILTER
on June 23, 2025
Posted by: Emygal
from Green Bay, WI
MAJOR DESIGN FLAW. Every other washer sold today has a little trap door on the bottom front of the machine, where you can access the washing machine filter.
This is because pet hair, small beads, coins, and other things that clog the drain hose are captured in that little cylinder & could stop drainage.
This filter should be cleaned out by *YOU* 1-4x a year. IT IS A MAJOR DESIGN FLAW THAT THIS FILTER IS LOCATED AT THE BACK OF THE UNIT AND CAN ONLY BE ACCESSED BY A SERVICEMAN ($$$).
This is because pet hair, small beads, coins, and other things that clog the drain hose are captured in that little cylinder & could stop drainage.
This filter should be cleaned out by *YOU* 1-4x a year. IT IS A MAJOR DESIGN FLAW THAT THIS FILTER IS LOCATED AT THE BACK OF THE UNIT AND CAN ONLY BE ACCESSED BY A SERVICEMAN ($$$).
Response from www.electrolux.comBy Maria, Online Outreach Specialist, June 25, 2025
Thank you for sharing your feedback with us. We understand how important ease of maintenance is, especially when it comes to routine care like filter access. Your concerns about the design are completely valid, and we’ve shared your comments with our product team for review.
If you'd like us to look into this further or explore service options for your specific unit, please feel free to reach out via Live Chat at Electrolux.com, send us a direct message, or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM EST. We appreciate you taking the time to provide your input—it truly helps us improve. - Maria
If you'd like us to look into this further or explore service options for your specific unit, please feel free to reach out via Live Chat at Electrolux.com, send us a direct message, or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM EST. We appreciate you taking the time to provide your input—it truly helps us improve. - Maria
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Great washer and dryer
on June 22, 2025
Posted by: Laurita13
from Stuart, FL
I really like how simple the machines are to use. They have enough options which is not overwhelming but sufficient. Washes and dries well.
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Awesome set up
on June 20, 2025
Posted by: Mikey06
from Seaside, OR
Washer and dryer stackable is HUGE. So much better than our old one by far. Def recemend
Response from www.electrolux.comBy Maico, Online Outreach Specialist, June 23, 2025
That’s great to hear, Mikey06! Stackable units save space, and it’s awesome that yours is such an upgrade from the old one. Thanks for the recommendation—appreciate you sharing your experience! We appreciate you sharing your feedback. Your comments are vital to us in improving future appliances.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website https://www.electrolux.com/en/ or through our Customer Support by dialing 1-877-435-3287. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website https://www.electrolux.com/en/ or through our Customer Support by dialing 1-877-435-3287. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting www.electrolux.com
Customer Rating
5
My washer and dryer
on June 20, 2025
Posted by: HeartL
from Fulton S D
It does a wonderful job cleaning my clothes so glad I have them
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Night and Day
on June 20, 2025
Posted by: Dr H
from OH
Getting this washer dryer was the best move ever for my clinic. The top loader I had before cost more in fixing it than the price of this unit. It also holds and cleans 3x as much and way better.
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Dryer Vibrating
on June 17, 2025
Posted by: Cheftree
from Franklin Ohio
It seems the dryer vibrates till it gets hot then quiets down. My wife really loves it. Has lots more room than her old washer & dryer
Response from www.electrolux.comBy Maria, Online Outreach Specialist, June 18, 2025
Thank you for sharing your experience! We're glad to hear your wife loves your new dryer and that it provides more space. Regarding the vibration issue, if it persists or worsens, we recommend reaching out to us for further assistance. You can connect with us through Live Chat at Electrolux.com or call us at 1-(877) 435-3287, Monday through Friday from 8:30 am to 8:00 pm EST. We're here to help ensure your appliance is working perfectly! - Maria
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Washer/dryer tower
on June 15, 2025
Posted by: Cali Cel
from Sacramento, CA
I love it! Saves space and works great. Highly recommend.
Response from www.electrolux.comBy Reed, Online Outreach Specialist, June 17, 2025
We're thrilled to hear you're loving your new appliance and that it's helping you save space while working efficiently! Thank you for the recommendation—it means a lot. If you ever need assistance, feel free to reach out via live chat at Electrolux.com or call us at 1-(877) 435-3287, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
- Reed
- Reed
Written by a customer while visiting www.electrolux.com
Customer Rating
4
Laundry Tower
on June 12, 2025
Posted by: DonnieAnn
from MA
I am mostly happy with my laundry tower. My only criticism upon using the unit over 15 times is that the dryer doesn’t dry sufficiently on the first round and I need to engage it again.
Response from www.electrolux.comBy Maria, Online Outreach Specialist, June 13, 2025
Thank you for sharing your experience with your laundry tower, Donnie. We’re glad to hear that overall, you're satisfied with the unit. We apologize for the inconvenience you're experiencing with the drying cycle not fully drying on the first attempt.
To help resolve this issue, we recommend reaching out to our support team. Please connect with us via live chat at Electrolux.com or call us at 1-877-435-3287, Monday through Friday, from 8:30 am to 8:00 pm EST. Our dedicated team is ready to assist you and ensure your laundry tower performs optimally. - Maria
To help resolve this issue, we recommend reaching out to our support team. Please connect with us via live chat at Electrolux.com or call us at 1-877-435-3287, Monday through Friday, from 8:30 am to 8:00 pm EST. Our dedicated team is ready to assist you and ensure your laundry tower performs optimally. - Maria
Written by a customer while visiting www.electrolux.com