Customer reviews from www.electrolux.com
Electrolux - Laundry Tower Single Unit Front Load 4.4 Cu. Ft. Washer & 8 Cu. Ft. Electric Dryer with LuxCare Wash System - Denim Blue
Average customer rating
4.8
(648 Reviews)
Rating breakdown 648 reviews
5 Stars
557
4 Stars
74
3 Stars
8
2 Stars
1
1 Star
8
Customer Reviews for Electrolux - Laundry Tower Single Unit Front Load 4.4 Cu. Ft. Washer & 8 Cu. Ft. Electric Dryer with LuxCare Wash System - Denim Blue
Customer Rating
5
Loving my washer and dryer
on December 31, 2024
Posted by: LesleyMc
from Hardeeville, SC
I am loving my stackable washer and dryer. They are both full size, and I can wash and dry everything in them. all of my laundry has come out perfectly, and I am so pleased with my purchase
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Works well, very large dryer
on December 31, 2024
Posted by: Alex1993
from NC
Has a nice small footprint, and uses almost all of the space for laundry capacity. We have had it a few weeks, and are happy so far. The buttons don't actually depress, so I'm hoping those hold up well over time.
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Just What I Was Looking For
on December 31, 2024
Posted by: Sommerdeb
from Bethesda, MD
This Tower is just what I had hoped it would be. It is simple to use, does what it is supposed to do; i.e., washes clothes nicely, dries clothes completely without over-drying, and is so easy to use. I could not be happier. I wish I had bought it sooner. Worth every penny and its sleek look is a plus!
Written by a customer while visiting www.electrolux.com
Customer Rating
1
Absolutely awful!
on December 30, 2024
Posted by: Dezign50
I live in a condo with a laundry "closet" so I had to get a stackable unit. I chose the Electrolux, mostly because it was the only one with reversible doors, which were required for it's location. Now I wish I'd used the money spent on this unit to repair my old GE unit. Hardly any water in the wash cycles (and we've done all the recommended ways to fix this.) Actually took stuff out of the washer that wasn't even completely wet at the end of the cycle! One quick wash 15 minute cycle. All other wash cycles are over an hour. Dryer just doesn't dry. I set everything on high (over an hour cycle time) and use the "dryer boost" function and items still come out damp. ( 'Normal' cycle doesn't even heat.) I absolutely hate it and wish I'd returned it right away. Plus the issue of having to leave the door open (and detergent drawer) to avoid mold. Oh, and we didn't know, until they delivered it, that it required 2 separate outlets. 220 for dryer and 110 for washer. Had to pay to hire an electrician to install another socket! DO NOT WASTE YOUR MONEY!
Response from www.electrolux.comBy Yhano, Online Outreach Specialist, January 3, 2025
Thank you for letting us know about your experience. We understand your frustration with the issues you’re facing, and we apologize for the inconvenience.
There are a few possible reasons why the washer isn’t collecting enough water. It could be related to the water inlet valves, a clogged hose, or an issue with the detergent being used. We recommend checking the inlet valves to ensure they are fully open and that the hoses aren’t kinked or clogged. Additionally, make sure you're using the appropriate detergent for high-efficiency washers, as this can sometimes affect water usage and wash performance.
We’ve also sent an email to offer further assistance with your situation. If the issue persists, feel free to reach out to us via Live Chat or call us at 1-877-435-3287, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST, and we’ll be happy to assist you.
There are a few possible reasons why the washer isn’t collecting enough water. It could be related to the water inlet valves, a clogged hose, or an issue with the detergent being used. We recommend checking the inlet valves to ensure they are fully open and that the hoses aren’t kinked or clogged. Additionally, make sure you're using the appropriate detergent for high-efficiency washers, as this can sometimes affect water usage and wash performance.
We’ve also sent an email to offer further assistance with your situation. If the issue persists, feel free to reach out to us via Live Chat or call us at 1-877-435-3287, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST, and we’ll be happy to assist you.
Written by a customer while visiting www.electrolux.com
Customer Rating
4
so far good
on December 30, 2024
Posted by: catz
from erie pa
I needed a tower unit. Only one month old. Cycles are fairly simple It is more noisy than my previous stackable unit. Wish it had automatic laundry soap dispenser. Does the job. Satisfied with performance so far.
Written by a customer while visiting www.electrolux.com
Customer Rating
4
on December 29, 2024
Posted by: Shell Belle
from Austin, Tx
I've only had my combo for a few weeks. As there is only 2 of us, my usage is probably below normal. I am not of the technology age. That being said, the settings are easily navigated on this unit. Like all front loading bottom units, it can be difficult to reach in to get that last "sock"!! I keep a grabber near the machine. Works like a charm! It does make a significant amount of noise, but so did my previous washer. Aesthetically, it is a very sleek, unpretentious unit. Also, as a side note, I am a quilter. This unit easily washes & dries my king size quilts. Given, the limited of time I've had this unit, I've only given it 4 stars. Definitely recommend it.
Written by a customer while visiting www.electrolux.com
Customer Rating
5
on December 29, 2024
Posted by: Leiann5291
from West Virginia
Love my washer and dryer set. It’s quiet and very efficient.
Written by a customer while visiting www.electrolux.com
Customer Rating
5
on December 28, 2024
Posted by: Donnap
from Jackson ohio
works like a dream. It is relatively quiet and very easy to understand
Written by a customer while visiting www.electrolux.com