Customer reviews from www.electrolux.com
Electrolux - Laundry Tower Single Unit Front Load 4.4 Cu. Ft. Washer & 8 Cu. Ft. Electric Dryer with LuxCare Wash System - Denim Blue
Average customer rating
4.8
(562 Reviews)
Rating breakdown 562 reviews
5 Stars
480
4 Stars
66
3 Stars
8
2 Stars
1
1 Star
7
Customer Reviews for Electrolux - Laundry Tower Single Unit Front Load 4.4 Cu. Ft. Washer & 8 Cu. Ft. Electric Dryer with LuxCare Wash System - Denim Blue
Customer Rating
5
Electrolux Review
on February 28, 2025
Posted by: ESO2392
from Absecon, NJ
[This review was collected as part of a promotion.] My wife and I were recently in need of a new dryer and decided to change out the washer as well, since both appliances were close in age. With a lot of research we decided on the all in one Electrolux tower. It works like a DREAM. We have a lot of pets and it takes out all the pet hair with no problem. It is also extremely quiet. I would say that my only issue with it, is having to wipe it down after each wash due to all the hair coming off the clothes, but that just might be a me problem.
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Love my Laundry Tower
on April 3, 2025
Posted by: SharonC123
from Connecticut
[This review was collected as part of a promotion.] My laundry room is small with barely enough room for side by side appliances. This tower fits perfectly and freed up some room. It is easy to use and I can easily reach in and out if the dryer (I’m 5’2”)easily. Most washers and dryers have some noise associated with them but this one while not completely quiet, runs well below what I find annoying. All in all I am very pleased with my purchase.
Written by a customer while visiting www.electrolux.com
Customer Rating
5
New appliances
on May 5, 2025
Posted by: CSMaria
from Champaign IL
[This review was collected as part of a promotion.] I had to buy a new set, repairs and things going out on my old Fridgidaire ended up demanding the situation. So far my Electrolux is working great. It is a bigger capacity than my old set, takes up a bit more room in the laundry room than I would like but I do like that I can do bigger loads. Lots of options for washing/drying cycles and the eco cycles are a nice touch too. So far so good!
Response from www.electrolux.comBy Patrick, Online Outreach Specialist, May 5, 2025
We’re so glad to hear that your new Electrolux set is working great for you! It’s fantastic that the larger capacity is allowing you to tackle bigger loads, and it’s great to know you're enjoying the variety of wash and dry options, especially the eco cycles. We understand the extra space it takes up might be a bit much for your laundry room, but we’re happy to hear it’s working well for you otherwise. Thanks for sharing your feedback, and we hope it continues to serve you well!
If you need further assistance, please join us via Live Chat at www.electrolux.com or call our Customer Care Team at 1-877-435-3287. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
If you need further assistance, please join us via Live Chat at www.electrolux.com or call our Customer Care Team at 1-877-435-3287. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting www.electrolux.com
Customer Rating
1
Needs technicians help after 6 weeks
on May 20, 2025
Posted by: Lisa K
from Brookfield, WI
I have had the stackable unit for 6 weeks and the washer is broken. Doesn’t turn on. Very disappointed. I’m a single person so don’t use it as often as couple or family. What will my ability be to wash my clothes in the future if it breaks down after 6 weeks? Time will tell. I wish I wouldn’t have purchased this unit,
Response from www.electrolux.comBy Maria, Online Outreach Specialist, May 26, 2025
Thank you for reaching out and sharing your concerns with us, Lisa. We sincerely apologize for the inconvenience caused by your washer not turning on. We understand how disappointing this must be, especially given your experience so far.
To help resolve this issue promptly, please contact our support team via live chat at Electrolux.com or call us at 1-877-435-3287. Our representatives are available Monday through Friday, from 8:30 am to 8:00 pm EST, and will work with you to diagnose the problem and discuss the best options moving forward. We appreciate your patience and are committed to assisting you in resolving this matter. - Maria
To help resolve this issue promptly, please contact our support team via live chat at Electrolux.com or call us at 1-877-435-3287. Our representatives are available Monday through Friday, from 8:30 am to 8:00 pm EST, and will work with you to diagnose the problem and discuss the best options moving forward. We appreciate your patience and are committed to assisting you in resolving this matter. - Maria
Written by a customer while visiting www.electrolux.com
Customer Rating
1
NO ACCESS TO WASHER FILTER
on June 23, 2025
Posted by: Emygal
from Green Bay, WI
[This review was collected as part of a promotion.] MAJOR DESIGN FLAW. Every other washer sold today has a little trap door on the bottom front of the machine, where you can access the washing machine filter.
This is because pet hair, small beads, coins, and other things that clog the drain hose are captured in that little cylinder & could stop drainage.
This filter should be cleaned out by *YOU* 1-4x a year. IT IS A MAJOR DESIGN FLAW THAT THIS FILTER IS LOCATED AT THE BACK OF THE UNIT AND CAN ONLY BE ACCESSED BY A SERVICEMAN ($$$).
This is because pet hair, small beads, coins, and other things that clog the drain hose are captured in that little cylinder & could stop drainage.
This filter should be cleaned out by *YOU* 1-4x a year. IT IS A MAJOR DESIGN FLAW THAT THIS FILTER IS LOCATED AT THE BACK OF THE UNIT AND CAN ONLY BE ACCESSED BY A SERVICEMAN ($$$).
Response from www.electrolux.comBy Maria, Online Outreach Specialist, June 25, 2025
Thank you for sharing your feedback with us. We understand how important ease of maintenance is, especially when it comes to routine care like filter access. Your concerns about the design are completely valid, and we’ve shared your comments with our product team for review.
If you'd like us to look into this further or explore service options for your specific unit, please feel free to reach out via Live Chat at Electrolux.com, send us a direct message, or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM EST. We appreciate you taking the time to provide your input—it truly helps us improve. - Maria
If you'd like us to look into this further or explore service options for your specific unit, please feel free to reach out via Live Chat at Electrolux.com, send us a direct message, or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM EST. We appreciate you taking the time to provide your input—it truly helps us improve. - Maria
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Awesome Machine!
on July 18, 2025
Posted by: Barry01
[This review was collected as part of a promotion.] My new unit replaced an LG wash center; and it is so much better! The Eco modes are excellent; and the results are even better. I've been using this machine daily, and it continues to impress me. I should have upgraded years ago; I have nothing but good things to say about this unit. It definitely is the perfect fit for me.
Response from www.electrolux.comBy Maico, Online Outreach Specialist, July 21, 2025
Thank you so much for your fantastic feedback, Barry01! We’re thrilled to hear that your new Electrolux unit has exceeded your expectations and that the Eco modes and performance are impressing you daily. It’s wonderful to know it’s the perfect fit for your needs, and we’re honored you chose Electrolux for your upgrade.
If you ever need assistance or have questions, we’re here to help.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website https://www.electrolux.com/en/ or through our Customer Support by dialing 1-877-435-3287. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you ever need assistance or have questions, we’re here to help.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website https://www.electrolux.com/en/ or through our Customer Support by dialing 1-877-435-3287. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting www.electrolux.com
Customer Rating
5
No mildew! This will clean anything!
on July 20, 2025
Posted by: Topher
from Charlotte, NC
One of my favorite features about this washer is it does not mildew, like other front loading washers do, because of an ingenious magnetic clip that keeps the door ajar, while not in use, just enough to let the inside air out but not enough to have the door sticking out in the way of a hallway or laundry closet door.
I have an old sleeping bag from the 80's which, obviously, hasn't been very clean for most of its life. I swear this unit made it cleaner than it was brand new. I am extremely impressed. And the dryer fluffed it beautifully. The sleeping bag was the first thing I washed because this washer is the first one I've owned that is big enough to comfortably handle such a bulky item.
Response from www.electrolux.comBy Maico, Online Outreach Specialist, July 22, 2025
Hi there, Topher!
Thank you so much for sharing your fantastic experience with your Electrolux washer and dryer! We’re thrilled to hear how much you appreciate the magnetic clip feature—that’s a great example of our design focused on preventing mildew and making everyday use easier. It’s amazing that your old sleeping bag came out cleaner than ever, and that the dryer handled it perfectly too.
We’re proud to provide appliances that can take on bulky items with ease and deliver exceptional results. If you ever need assistance, we’re here to help! If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website https://www.electrolux.com/en/ or through our Customer Support by dialing 1-877-435-3287. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Thank you so much for sharing your fantastic experience with your Electrolux washer and dryer! We’re thrilled to hear how much you appreciate the magnetic clip feature—that’s a great example of our design focused on preventing mildew and making everyday use easier. It’s amazing that your old sleeping bag came out cleaner than ever, and that the dryer handled it perfectly too.
We’re proud to provide appliances that can take on bulky items with ease and deliver exceptional results. If you ever need assistance, we’re here to help! If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website https://www.electrolux.com/en/ or through our Customer Support by dialing 1-877-435-3287. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting www.electrolux.com
Customer Rating
5
So far so good
on November 12, 2025
Posted by: Wedlml
from Clermont Fl
[This review was collected as part of a promotion.] Only had unit for 2 weeks and have done a few loads so far so good. It's quiet and the 15 minute cycle is good for small quick loads like cleaning rags etc..
Not sure how easy it will be to clean the trap later on.
Will report later after more use.
Response from www.electrolux.comBy Jessica, Online Outreach Specialist, November 14, 2025
Thank you for your feedback! We’re glad to hear that your Laundry Tower Single Unit Front Load Washer & Dryer has been quiet and convenient, especially for quick loads.
Regarding the trap, regular cleaning is important to maintain performance, and the user manual provides step-by-step instructions for easy maintenance. We appreciate your plan to share your experience after more use and look forward to hearing your updates. Thank you for your feedback! We’re glad to hear that your Laundry Tower Single Unit Front Load Washer & Dryer has been quiet and convenient, especially for quick loads.
Regarding the trap, regular cleaning is important to maintain performance, and the user manual provides step-by-step instructions for easy maintenance. We appreciate your plan to share your experience after more use and look forward to hearing your updates. Should you have questions or concerns, please don't hesitate to call us at 1-(877) 435-3287, Monday-Friday, 8:30 a.m.–8 p.m. & Saturday 9:00 a.m. - 6:00 p.m. ET, and we’ll be happy to assist.
Regarding the trap, regular cleaning is important to maintain performance, and the user manual provides step-by-step instructions for easy maintenance. We appreciate your plan to share your experience after more use and look forward to hearing your updates. Thank you for your feedback! We’re glad to hear that your Laundry Tower Single Unit Front Load Washer & Dryer has been quiet and convenient, especially for quick loads.
Regarding the trap, regular cleaning is important to maintain performance, and the user manual provides step-by-step instructions for easy maintenance. We appreciate your plan to share your experience after more use and look forward to hearing your updates. Should you have questions or concerns, please don't hesitate to call us at 1-(877) 435-3287, Monday-Friday, 8:30 a.m.–8 p.m. & Saturday 9:00 a.m. - 6:00 p.m. ET, and we’ll be happy to assist.
Written by a customer while visiting www.electrolux.com