Customer Reviews for Electrolux - Laundry Tower Single Unit Front Load 4.4 Cu. Ft. Washer & 8 Cu. Ft. Electric Dryer with LuxCare Wash System - Denim Blue
Customer Rating
5
Nice units!
on June 30, 2025
Posted by: mojojojo
from Newton NC
First new units in 17 years. Our previous LG Steam units were getting tired. Our repairman suggested Electrolux. We have to have stackable appliances due to our new home design (LG had stackable hardware kit available). Getting used to them. Ask me again in 17 years! Do miss interior lights and they need a low suds detergent, wish they had an alarm volume control. They are very quiet.
Response from www.electrolux.comBy Maico, Online Outreach Specialist, July 1, 2025
Thank you for sharing your thoughtful feedback, mojojojo! We’re honored that your repairman recommended Electrolux for your new stackable units, and we’re glad to hear they’re running quietly as you get used to them. We appreciate your comments about the interior lights, low-suds detergent, and alarm volume control—your input helps us continue improving our products. We look forward to supporting you for many years to come, and please don’t hesitate to reach out if you need any assistance! Your comments are vital to us in improving future appliances.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website https://www.electrolux.com/en/ or through our Customer Support by dialing 1-877-435-3287. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
It's still very new but my wife likes it. Replaced a 17yo LG washer/dryer stack as the dryer drum was warping and have to have stackable units. Recommended by our appliance repairman. Very quiet, only noticeable noise is the water drainage during spin cycle. Also the electronics are separated even if they look like a single unit. Ask me again in 17 years!
We needed a stacked unit for our new house and while we had a lot of options, I didn't want the stackable units so the dryer controls would be way up top. That limited us to these new machines that are one unit and have the controls in the middle. Perfect. The only hesitation is if one or the other goes bad you may need to replace the whole unit. But it is very quiet, runs great, and does what it is supposed to do.
MAJOR DESIGN FLAW. Every other washer sold today has a little trap door on the bottom front of the machine, where you can access the washing machine filter. This is because pet hair, small beads, coins, and other things that clog the drain hose are captured in that little cylinder & could stop drainage. This filter should be cleaned out by *YOU* 1-4x a year. IT IS A MAJOR DESIGN FLAW THAT THIS FILTER IS LOCATED AT THE BACK OF THE UNIT AND CAN ONLY BE ACCESSED BY A SERVICEMAN ($$$).
Response from www.electrolux.comBy Maria, Online Outreach Specialist, June 25, 2025
Thank you for sharing your feedback with us. We understand how important ease of maintenance is, especially when it comes to routine care like filter access. Your concerns about the design are completely valid, and we’ve shared your comments with our product team for review.
If you'd like us to look into this further or explore service options for your specific unit, please feel free to reach out via Live Chat at Electrolux.com, send us a direct message, or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM EST. We appreciate you taking the time to provide your input—it truly helps us improve. - Maria
Washer and dryer stackable is HUGE. So much better than our old one by far. Def recemend
Response from www.electrolux.comBy Maico, Online Outreach Specialist, June 23, 2025
That’s great to hear, Mikey06! Stackable units save space, and it’s awesome that yours is such an upgrade from the old one. Thanks for the recommendation—appreciate you sharing your experience! We appreciate you sharing your feedback. Your comments are vital to us in improving future appliances.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website https://www.electrolux.com/en/ or through our Customer Support by dialing 1-877-435-3287. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Getting this washer dryer was the best move ever for my clinic. The top loader I had before cost more in fixing it than the price of this unit. It also holds and cleans 3x as much and way better.