Customer Reviews for Electrolux - Laundry Tower Single Unit Front Load 4.4 Cu. Ft. Washer & 8 Cu. Ft. Electric Dryer with LuxCare Wash System - Denim Blue
Customer Rating
5
First Front Load Washer and Dryer
on September 27, 2026
Posted by: Cederico
from Pasadena, MD
This is our first front load washer and dryer and we love it. It is so much quieter and efficient then our last set, which was top load. We were assistant at first but after reading all the positive reviews we decided on this set .
Response from www.electrolux.comBy Chris, Online Outreach Specialist, September 28, 2026
Dear Valued Customer,
Thank you for sharing your experience! We’re thrilled to hear that you’re loving your first front-load washer and dryer and that you’re enjoying the quieter and more efficient performance compared with your previous set. We’re especially glad that you feel confident in your decision to choose Electrolux. We truly appreciate your trust in our brand and hope you continue to enjoy your new laundry pair!
Should you have any questions or concerns in the future, please don’t hesitate to reach out. You may connect with us via live chat through Electrolux.com or contact our Customer Care Team at 1-877-435-3287, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you.
I love my new Electrolux washer and dryer. This is my first Tower and I couldn’t be happier. Buttons are simple to use and doesn’t have unnecessary control buttons to worry about.
Response from www.electrolux.comBy Ruth, Online Outreach Specialist, September 30, 2026
Hi there. Thank you for sharing your wonderful feedback! We’re thrilled to hear you’re loving your new Electrolux Laundry Tower and that it’s been a great first experience. It’s wonderful to know you appreciate the simple, easy-to-use controls and streamlined design. We hope you continue to enjoy your new washer and dryer! If you need more assistance, feel free to chat with us online at Electrolux.com or via phone at 1-(877) 435-3287, Mon-Fri, 8:30 a.m.–8:00 p.m. EST. Best Regards, Ruth
Excellent quality and build. Very quiet and easy to use.
Response from www.electrolux.comBy Maico, Online Outreach Specialist, September 30, 2026
Hello Rob73, thank you for your wonderful feedback! We’re delighted to hear that you’re enjoying the excellent quality and build of your Electrolux appliance, as well as its quiet performance and ease of use. We truly appreciate you taking the time to share your experience with us!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-877-435-3287. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Love the cycles and thr 15 minutes wash. Efficient unit that cleans/dries well. Love the color. Trying to figure out the washer spin cycles, as even on the lowest spin the unit sounds like a jet engine. Mentioned this as the dryer wobbles during the spin. Installers leveled and balanced the unit before leaving. Im not able to.upload video.
Response from www.electrolux.comBy Maico, Online Outreach Specialist, September 30, 2026
Hi Tinkerk, thank you for sharing your experience with us! We’re delighted to hear that you’re loving the cycles, the 15-minute wash, the efficiency, and the color of your unit. It’s also great to know that it’s cleaning and drying well.
We’re sorry to hear about the noise during the spin cycle and that the dryer wobbles during operation, especially since the unit was leveled and balanced during installation. We understand how concerning a sound like a “jet engine” can be, even on the lowest spin setting. While we’re unable to review the video here, our Customer Support team would be happy to help troubleshoot this further and determine whether additional assistance is needed.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-877-435-3287. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
I have had this new tower for about a month. So far it's been great. One complaint of is that sometimes socks get caught in the pocket of the front right to the washer. If it's clean and there, that's fine... but sometimes it's there and soaked in detergent.
Response from www.electrolux.comBy Reed, Online Outreach Specialist, September 28, 2026
Hi aw12345, thank you for taking the time to share your feedback! We’re glad to hear that you’ve been enjoying your new Electrolux Laundry Tower. We’re sorry to hear that socks can sometimes become caught near the front right area of the washer, especially when they become soaked with detergent.
As a basic troubleshooting step, please check the door gasket and the area around the washer opening for any items or obstructions before and after each cycle. For smaller items such as socks, using a mesh laundry bag may help keep them contained during the wash.
If the issue continues, please visit Electrolux.com to connect with our live chat team or call 1-877-435-3287, Monday–Friday, 8:30am–8pm ET. Our team can provide further troubleshooting and help with the appropriate next steps.
The laundry tower has been working great so far. We've only had it for a few weeks. What's great is that the washer fits large loads including a large king size quilt and has the option to use gentle cycle -- which is perfect since the quilt is dry clean only. Yes, I took a chance washing a dry clean only quilt, but it worked and that makes me very happy! If you want to take a chance, that's up to you. :) Clothes seem to be cleaner even the clothes we've had for years. Our previous front load washer left water in the drum but this one doesn't.
Response from www.electrolux.comBy Maria, Online Outreach Specialist, September 28, 2026
Thank you for sharing such detailed feedback about your Electrolux Laundry Tower! We’re thrilled to hear that it’s been working great so far and that you’re enjoying the large capacity, especially for bigger items like your king-size quilt. It’s also wonderful to hear that you’re finding the gentle cycle useful and that your clothes are coming out cleaner, even some of your longtime favorites!
We’re glad you’re enjoying the overall washing experience and the way the drum feels after a cycle compared with your previous washer. We appreciate you sharing your experience and hope your Laundry Tower continues to make laundry easier and more enjoyable!
If you ever have questions or need assistance with your Laundry Tower, please feel free to reach out through Live Chat at Electrolux.com or call 1-(877) 435-3287, Monday–Friday, 8:30 am–8:00 pm EST.
Very pleased with this unit thus far. It holds a lot, is quiet, and I appreciate that all the controls are BETWEEN the washer and dryer, instead of having the dryer controls 6 feet off the floor! That was one of the biggest reasons for selecting this setup!
Response from www.electrolux.comBy Chris, Online Outreach Specialist, September 25, 2026
Dear Valued Customer,
Thank you so much for sharing your experience! We’re thrilled to hear you’re very pleased with your new unit. It’s great to know that you appreciate the spacious capacity and quiet operation, especially the convenient placement of the controls between the washer and dryer. We truly appreciate your support and hope you continue to enjoy your new laundry setup!
If you have any additional questions or concerns, please don’t hesitate to reach out. You can connect with us via live chat at Electrolux.com or contact our Customer Care Team at 1-877-435-3287, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We’ll be happy to assist you in any way we can.
Excellent operation. It is easy to use and very quiet.
Response from www.electrolux.comBy Reed, Online Outreach Specialist, September 24, 2026
Hi johnny9182, thank you for taking the time to share your feedback! We’re delighted to hear that your Electrolux Laundry Tower is performing excellently and that you’re enjoying how easy and quiet it is to use. We truly appreciate you choosing Electrolux and sharing your positive experience with us!
If you ever have any questions or need assistance with your Laundry Tower or its features, please visit Electrolux.com to connect with our live chat team or call 1-877-435-3287, Monday–Friday, 8:30am–8pm ET. We’ll be happy to help!