Customer reviews from www.electrolux.com
Electrolux - Laundry Tower Single Unit Front Load 4.4 Cu. Ft. Washer & 8 Cu. Ft. Electric Dryer with LuxCare Wash System - Denim Blue
Average customer rating
4.8
(648 Reviews)
Rating breakdown 648 reviews
5 Stars
557
4 Stars
74
3 Stars
8
2 Stars
1
1 Star
8
Customer Reviews for Electrolux - Laundry Tower Single Unit Front Load 4.4 Cu. Ft. Washer & 8 Cu. Ft. Electric Dryer with LuxCare Wash System - Denim Blue
Customer Rating
5
on October 28, 2025
Posted by: Nessssss
from Saint louis
I am a huge fan of this washer/ dryer unit. It has so many convenient settings. It is quiet enough as we do have it on the same floor as the bedrooms . It was important to have a unit with settings in the middle so that children may reach it as they grow .
Washing bulky items is no issues at all, even pillows are spun and drained in a simple setting . I am
So happy with this purchase .
So happy with this purchase .
Written by a customer while visiting www.electrolux.com
Customer Rating
4
Quet and Environmental friendly
on October 28, 2025
Posted by: TUng
from Springfield, VA. USA.
Unlike other washer and dryer I previously owned, this washer/dryer combo from Electrolux has many features that I really like. Below are the pros and cons.
PROS:
1. A Space Saver. I gained about 37 inches horizontally so that I was able to place a cabinat next to it.
2.Quiet and fast. I was surprised to learn that, with this unit, it only takes a few minutes to finish the job, not hour like other brand I used to have. The reason, based on my observation, is that because the washer does a very good job in removing excess water from the laundry; therefore, it can be dried out quickly. In addition, both, the dryer and washer operate very quietly.
3. Using very little water. I hardy see any water trough the glass door of the washer during the washing cycle.
CONS:
1. I was disappointed that it doesn't clean my laundry very well, especially the white ones, event if I used the maximum amount of clorox allowed.
2. There is a gap between the washer glass door and the laundry. Some small piece, such as sock, might get caught in the gap during the whole washing cycle.
3. Very heavy (because it is a washer/ dryer combo). It is impossible to move it by myself, if I need to get behind it. The water taps, the electrical outlet and the water drain are all behind it.
Overall, I like it and I would buy it again the next time if I need a new unit.
PROS:
1. A Space Saver. I gained about 37 inches horizontally so that I was able to place a cabinat next to it.
2.Quiet and fast. I was surprised to learn that, with this unit, it only takes a few minutes to finish the job, not hour like other brand I used to have. The reason, based on my observation, is that because the washer does a very good job in removing excess water from the laundry; therefore, it can be dried out quickly. In addition, both, the dryer and washer operate very quietly.
3. Using very little water. I hardy see any water trough the glass door of the washer during the washing cycle.
CONS:
1. I was disappointed that it doesn't clean my laundry very well, especially the white ones, event if I used the maximum amount of clorox allowed.
2. There is a gap between the washer glass door and the laundry. Some small piece, such as sock, might get caught in the gap during the whole washing cycle.
3. Very heavy (because it is a washer/ dryer combo). It is impossible to move it by myself, if I need to get behind it. The water taps, the electrical outlet and the water drain are all behind it.
Overall, I like it and I would buy it again the next time if I need a new unit.
Written by a customer while visiting www.electrolux.com
Customer Rating
5
In Love
on October 27, 2025
Posted by: Olive10
Quiet, reliable, and throughly cleans and dries on an eco friendly cycle. User friendly and large display. Love it!
Response from www.electrolux.comBy Ruth, Online Outreach Specialist, October 29, 2025
Thank you so much for your wonderful feedback! We’re delighted to hear that you’re enjoying your Electrolux appliance’s quiet performance, reliability, and eco-friendly features.
If you ever need assistance or have questions, please don’t hesitate to contact our Customer Care Team at 1-(877) 435-3287 Monday - Friday 8:30am – 8pm ET or reach us via the live chat option on our website — we’re always happy to help!
Best Regards,
Ruth
If you ever need assistance or have questions, please don’t hesitate to contact our Customer Care Team at 1-(877) 435-3287 Monday - Friday 8:30am – 8pm ET or reach us via the live chat option on our website — we’re always happy to help!
Best Regards,
Ruth
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Awesome Washer/Dryer
on October 27, 2025
Posted by: RobG62
from Alexandria, Virginia
This washer/dryer is awesome, very modern, many nice features, much quieter than my previous machine; very pleased.
Response from www.electrolux.comBy Patrick, Online Outreach Specialist, October 27, 2025
Hi, Rob! Thank you for sharing your feedback! We’re thrilled to hear that you’re enjoying your Frigidaire washer and dryer, from its modern design and features to the quieter operation. It’s wonderful to know that it’s making laundry day a more pleasant experience!
We truly appreciate you taking the time to share your experience. If you need any assistance, please join us via Live Chat at www.electrolux.com or call our Customer Care Team at 1-877-435-3287. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
We truly appreciate you taking the time to share your experience. If you need any assistance, please join us via Live Chat at www.electrolux.com or call our Customer Care Team at 1-877-435-3287. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Works great!
on October 26, 2025
Posted by: DG23
from Colorado
This is the first Electrolux product I've purchased, as well as my first Laundry Tower, and I couldn't be more pleased. I'm very happy with how well it cleans and drys and I highly recommend this quality product.
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Love it
on October 26, 2025
Posted by: Q house
from San Antonio Tx
Have been going to washaterias fir a while and they have Electrolux for their washers, and if they take a beating daily, i figure the one for the home should be just as sturdy whith less of a beating. So far we love it.
Response from www.electrolux.comBy Christian, Online Outreach Specialist, October 27, 2025
Thank you for your feedback! We’re glad to hear your Electrolux washer is performing well at home and living up to your expectations for durability. We hope it continues to serve you reliably for years to come! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at electrolux.com or call us at 1-(877) 435-3287, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards
-Christian
Best Regards
-Christian
Written by a customer while visiting www.electrolux.com
Customer Rating
4
on October 26, 2025
Posted by: ldw2730
from High Point, NC
The tower is a real space saver and washes and dries clothes well. We have had several leaks from the washer, first the installers neglected to put the drain hose in the drain so we had that was a major leak spilling out onto hardwood floors. Then apparently the seal was not properly in place from the factory and caused other smaller leaks. Am pleased with the unit in general, but disappointed in the quality control from the manufacturer
Response from www.electrolux.comBy Ruth, Online Outreach Specialist, October 27, 2025
Hi there. We’re glad to hear you appreciate the space-saving design and performance of your tower unit, but we’re truly sorry for the repeated leaks and the inconvenience this has caused. We understand how frustrating it can be to experience installation or factory-related issues, and we want to make this right.
Please contact our Customer Care team at 1-877-435-3287 or connect via our Live Chat so we can review your unit and assist with resolving the leaks.
Thank you for bringing this to our attention, and we appreciate your patience as we work to ensure your appliance performs as expected.
Best Regards,
Ruth
Please contact our Customer Care team at 1-877-435-3287 or connect via our Live Chat so we can review your unit and assist with resolving the leaks.
Thank you for bringing this to our attention, and we appreciate your patience as we work to ensure your appliance performs as expected.
Best Regards,
Ruth
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Loving it so far
on October 24, 2025
Posted by: Anonymous
from Issaquah WA
Have never used this brand. Recommended by store. In midst of large remodel and used many washers and dryers at friends and so far, this one performs better than other brands I have used. Instruction manual is ponderous and could be simpler. Hard to find information. needs to update with using eco friendly washer sheets.
Response from www.electrolux.comBy Maria, Online Outreach Specialist, October 27, 2025
Thank you for sharing your honest feedback and for choosing our brand during your remodel. We’re pleased to hear that, despite being new to our brand, your experience with our washer has been positive and that it’s performing better than other brands you’ve used. We always strive to deliver appliances that meet and exceed our customers’ expectations, and it’s wonderful to know that our product is making a difference for you.
We appreciate your comments regarding the instruction manual. We understand that clear and straightforward instructions are essential for a smooth user experience. Your feedback is valuable, and we will certainly share it with our technical writing team to consider ways to enhance clarity and accessibility in future updates.
If you have any questions, need assistance with optimizing your washer’s settings, or require additional information about eco-friendly laundry practices, please don’t hesitate to reach out. You can connect with our dedicated support team through Live Chat at Electrolux.com, where our knowledgeable representatives are available to assist you in real time. Alternatively, you may call us at 1-877-435-3287, Monday through Friday, from 8:30 am to 8:00 pm EST. We’re here to help ensure you get the most out of your appliance. - Maria
We appreciate your comments regarding the instruction manual. We understand that clear and straightforward instructions are essential for a smooth user experience. Your feedback is valuable, and we will certainly share it with our technical writing team to consider ways to enhance clarity and accessibility in future updates.
If you have any questions, need assistance with optimizing your washer’s settings, or require additional information about eco-friendly laundry practices, please don’t hesitate to reach out. You can connect with our dedicated support team through Live Chat at Electrolux.com, where our knowledgeable representatives are available to assist you in real time. Alternatively, you may call us at 1-877-435-3287, Monday through Friday, from 8:30 am to 8:00 pm EST. We’re here to help ensure you get the most out of your appliance. - Maria
Written by a customer while visiting www.electrolux.com