Customer Reviews for Electrolux - Laundry Tower Single Unit Front Load 4.4 Cu. Ft. Washer & 8 Cu. Ft. Electric Dryer with LuxCare Wash System - Denim Blue
Customer Rating
4
Efficient space saver
on November 15, 2025
Posted by: Digital Home Owner
from Granby, CT
Really like the middle controls. This washer dryer unit works well in tight spaces. However, the connections on the back and exhaust could be engineered a little better to make even more space on the back of the unit. This is one of the few units with reversible doors, which was an important feature to fit in our laundry space.
Install poor. Reattach my old vent with holes. See picture. Display already acting up and tower is new. See picture. Washing machine is extremely loud. And dryer does not dry properly. It takes forever over 60 minutes for things to dry even a light load. The 15 minute fast dry doesn’t work at all! Disappointing…maybe sold a tower that is defected… Not properly working. But, the shell looks good.
Response from www.electrolux.comBy Reed, Online Outreach Specialist, November 14, 2025
Hi there, we’re very sorry to hear about the installation concerns and the issues you’re already experiencing with your new tower. We understand how disappointing it is to see the vent reattached improperly, the display acting up, the washer being extremely loud, and the dryer taking over 60 minutes to dry even light loads. We can see that you are working with our Customer Care Team toward a resolution. If you need any additional assistance, please feel free to contact us through Live Chat at Electrolux.com or call us at 1-(877) 435-3287, Monday–Friday from 8:30 AM to 8:00 PM ET and Saturday from 9:00 AM to 6:00 PM ET. We’re here to support you. - Reed
Only had unit for 2 weeks and have done a few loads so far so good. It's quiet and the 15 minute cycle is good for small quick loads like cleaning rags etc..
Not sure how easy it will be to clean the trap later on.
Will report later after more use.
Response from www.electrolux.comBy Jessica, Online Outreach Specialist, November 14, 2025
Thank you for your feedback! We’re glad to hear that your Laundry Tower Single Unit Front Load Washer & Dryer has been quiet and convenient, especially for quick loads.
Regarding the trap, regular cleaning is important to maintain performance, and the user manual provides step-by-step instructions for easy maintenance. We appreciate your plan to share your experience after more use and look forward to hearing your updates. Thank you for your feedback! We’re glad to hear that your Laundry Tower Single Unit Front Load Washer & Dryer has been quiet and convenient, especially for quick loads.
Regarding the trap, regular cleaning is important to maintain performance, and the user manual provides step-by-step instructions for easy maintenance. We appreciate your plan to share your experience after more use and look forward to hearing your updates. Should you have questions or concerns, please don't hesitate to call us at 1-(877) 435-3287, Monday-Friday, 8:30 a.m.–8 p.m. & Saturday 9:00 a.m. - 6:00 p.m. ET, and we’ll be happy to assist.
Really liking the new set. Especially the controls in the middle (often stack units the dryer controls are way to high). Very straightforward on how to use them . . . simple, but plenty of flexibility.
Response from www.electrolux.comBy Christian, Online Outreach Specialist, November 10, 2025
Love hearing this! 😄 We’re glad the middle controls make using your new set easy and flexible. Thanks for sharing your experience! Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at electrolux.com or call us at 1-(877) 435-3287, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
We are extremely happy with this tower. It is great that both doors open the same direction, and so convenient to reach the controls. We feel like this is a great choice.
I was looking for a washer and dryer tower, but I’m quite short so I needed one that I could access. This machine fits the bill perfectly. And it works really well.
Response from www.electrolux.comBy Maria, Online Outreach Specialist, November 4, 2025
Thank you for sharing your experience! We're so glad to hear that the washer and dryer tower fits your needs perfectly and that it’s working well for you. We understand how important accessibility is, and it’s wonderful to know this unit is making laundry easier for you.
If you have any questions or need further assistance with your appliance, please don’t hesitate to reach out. You can connect with us through Live Chat at Electrolux.com, where our team is ready to assist you in real-time. Alternatively, you can call us at 1-877-435-3287, Monday through Friday, from 8:30 am to 8:00 pm EST. - Maria
Washer: Works as expected. Uses much less water than I thought it would. Didn't seem to even wet my color catcher sheet. Clothes were wet at the end and smelled clean. One star off for rather intense shimmy during spin cycle. Dryer: Works as expected. Lint filter seems to work well but takes a little effort to empty. Dry time is rather long compared to my previous dryer, but it's doing what I need. Quality: This seems to be well built. I cannot address longevity as I've just started using it. Would reccommend.