Customer reviews from frigidaire.com
Frigidaire - 4.1 Cu. Ft. Top Load Washer with 8 Wash Cycles - White
Average customer rating
4.5
(140 Reviews)
Rating breakdown 140 reviews
5 Stars
98
4 Stars
30
3 Stars
6
2 Stars
1
1 Star
5
Customer Reviews for Frigidaire - 4.1 Cu. Ft. Top Load Washer with 8 Wash Cycles - White
Customer Rating
3
on February 27, 2026
Posted by: Paboyer
[This review was collected as part of a promotion.] I would give this 3.5 stars if I could. It seems to wash clothing fine, but the buttons are difficult to press and the detergent tray immediately begins leaking detergent onto the clothes when I fill it.
Response from frigidaire.comBy Reed, Online Outreach Specialist, March 2, 2026
Hi Paboyer,
Thank you for sharing your experience with your Model FLVW7000AW washer. We’re glad to hear that it’s cleaning your clothing well overall.
We’re sorry to learn that the buttons are difficult to press and that you’re experiencing detergent leaking from the dispenser tray. That certainly isn’t ideal. For the detergent concern, we recommend ensuring the unit is level, avoiding overfilling beyond the indicated max line, and confirming the drawer is fully inserted and free from any buildup that could affect proper flow. If the issue continues, it may need to be inspected to ensure the dispenser is functioning as designed.
We’d be happy to look into this further with you. Please connect with us via live chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30am–8pm ET, so we can review your details and assist further. We appreciate you taking the time to provide your feedback.
— Reed
Thank you for sharing your experience with your Model FLVW7000AW washer. We’re glad to hear that it’s cleaning your clothing well overall.
We’re sorry to learn that the buttons are difficult to press and that you’re experiencing detergent leaking from the dispenser tray. That certainly isn’t ideal. For the detergent concern, we recommend ensuring the unit is level, avoiding overfilling beyond the indicated max line, and confirming the drawer is fully inserted and free from any buildup that could affect proper flow. If the issue continues, it may need to be inspected to ensure the dispenser is functioning as designed.
We’d be happy to look into this further with you. Please connect with us via live chat at Frigidaire.com or call 1-800-374-4432, Monday–Friday, 8:30am–8pm ET, so we can review your details and assist further. We appreciate you taking the time to provide your feedback.
— Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Great washer
on February 24, 2026
Posted by: SJTG19
[This review was collected as part of a promotion.] Didn’t want all the fancy bells and whistles that you never use. This machine is quite, works well and offers just enough wash options to site our needs.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, February 25, 2026
Hi SJTG19! Thank you for sharing your experience! We’re glad to hear that your washer is meeting your needs without unnecessary complexity. A quiet, reliable washer with just the right number of settings can make laundry much simpler and more enjoyable.
It’s great that this unit aligns with your preferences — practical performance often matters more than extra features, and we’re happy it’s working well for you. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
It’s great that this unit aligns with your preferences — practical performance often matters more than extra features, and we’re happy it’s working well for you. If you need any assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
4
Super washer
on February 19, 2026
Posted by: Suerae
[This review was collected as part of a promotion.] I love this washer. It replaces a Maytag that lasted 2 1/2 years! I like the size since there are only two of us. It has a low water setting that the Maytag lacked hence the auto tangled the clothes terribly. This does not. My only complaint is that the drum is deep and I have to really stretch to get the small clothes out of the bottom.
Response from frigidaire.comBy Rox, Online Outreach Specialist, February 20, 2026
Hi, Suerae! Thank you for sharing your experience! We’re thrilled to hear you love your Frigidaire washer and that the size and low water setting are working well for you. We appreciate your feedback about the deep drum and will share it with our team for consideration. It’s wonderful to know it’s helping make laundry easier for your household.
If you ever need assistance, you can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
-Rox
If you ever need assistance, you can connect with us via live chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
-Rox
Written by a customer while visiting frigidaire.com
Customer Rating
5
Easy to use
on February 16, 2026
Posted by: Angel52
[This review was collected as part of a promotion.] The washer is so easy to use and it has a large capacity for a big load. Love it.
Response from frigidaire.comBy John, Online Outreach Specialist, February 16, 2026
Hello, Angel52. Thank you so much for your kind words! We're delighted to hear that you liked our product. Please rest assured that we will continue to seek out opportunities to meet and exceed your needs. Should you need any assistance, don’t hesitate to reach out to us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday through Friday, 8:30 a.m.–8 p.m. EST. We’re always happy to help! -John
Written by a customer while visiting frigidaire.com
Customer Rating
5
Washer
on February 15, 2026
Posted by: Pey pey
[This review was collected as part of a promotion.] Works quietly and efficiently. Wish it had a display of minutes before finished.
Response from frigidaire.comBy Christian, Online Outreach Specialist, February 16, 2026
Thank you for your feedback! We’re glad to hear your appliance is working quietly and efficiently.
We appreciate your suggestion about a display showing minutes remaining—it's a great idea that could make using the appliance even more convenient. We hope it continues to serve you well! If you ever have questions or need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
We appreciate your suggestion about a display showing minutes remaining—it's a great idea that could make using the appliance even more convenient. We hope it continues to serve you well! If you ever have questions or need assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
3
So far so good
on February 2, 2026
Posted by: Wjcoffin123
[This review was collected as part of a promotion.] Kinda small, but does the job. So far so good though hopefully it holds out for the long term
Response from frigidaire.comBy Christian, Online Outreach Specialist, February 4, 2026
Thank you for your feedback! We’re glad to hear it’s doing the job so far. We appreciate your comments on the size and hope it continues to perform well for you in the long term. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Best Regards,
-Christian
Written by a customer while visiting frigidaire.com
Customer Rating
2
Leaking wateer
on January 30, 2026
Posted by: Leaking brand new
[This review was collected as part of a promotion.] Leaking water from cold water solanoid. Repair already. 5 mo. old. No setting for a delay to save electricity can not handle washing 1 bed blanket without shaking all over the place. I normally do not place negative reviews but I am in a new home and this washing machine is not even 6 mo old. Came as part of the Purchase withLennar homes
Response from frigidaire.comBy Reed, Online Outreach Specialist, February 2, 2026
Hi there, we’re sorry to hear about the issues you’re experiencing, especially with a washer that’s only a few months old and part of a new home purchase. We understand how disappointing and frustrating this can be, particularly after already having a repair completed and still dealing with performance concerns like leaking and excessive shaking.
We can see that you are working with our Customer Care Team toward a resolution. If you need any further assistance, updates, or help reviewing next steps, please feel free to contact us via Live Chat or call 1-800-374-4432, Monday–Friday from 8:30 a.m. to 8:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Our team will be glad to continue assisting you. - Reed
We can see that you are working with our Customer Care Team toward a resolution. If you need any further assistance, updates, or help reviewing next steps, please feel free to contact us via Live Chat or call 1-800-374-4432, Monday–Friday from 8:30 a.m. to 8:00 p.m. ET, and Saturday from 9:00 a.m. to 6:00 p.m. ET. Our team will be glad to continue assisting you. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
New load washer
on January 20, 2026
Posted by: Sbawna
[This review was collected as part of a promotion.] I am enjoying the washer and its quiet. The only thing I dont like is it has an agitator. I received this as a purchase of my home
Response from frigidaire.comBy Jessica, Online Outreach Specialist, January 21, 2026
Thank you for sharing your feedback! We’re glad to hear that you’re enjoying your new washer and appreciate how quiet it is. We understand your concern about the agitator and appreciate your honesty—your input helps us continue improving our products. We hope it continues to make laundry day easier for you! If you will need assistance in the future, please don’t hesitate to reach out to us via call at 1‑800‑374‑4432, Monday–Friday, 8:30 AM to 8:00 PM EST. Wishing you all the very best. - Jessica
Written by a customer while visiting frigidaire.com