Customer reviews from frigidaire.com
Frigidaire - 4.1 Cu. Ft. Top Load Washer with 8 Wash Cycles - White
Average customer rating
4.5
(140 Reviews)
Rating breakdown 140 reviews
5 Stars
98
4 Stars
30
3 Stars
6
2 Stars
1
1 Star
5
Customer Reviews for Frigidaire - 4.1 Cu. Ft. Top Load Washer with 8 Wash Cycles - White
Customer Rating
3
Takes getting used to
on July 14, 2026
Posted by: Willitsgirl
[This review was collected as part of a promotion.] I've used this machine 5 times now and have mixed feelings. Normal cycle with medium water level did a very good job. Today I used deep-fill feature for a bigger load. I got water on the floor after wash. Do not use this setting. Frigidaire website says max fill feature is not recommended for regular day to day use.
Response from frigidaire.comBy Reed, Online Outreach Specialist, July 20, 2026
Hi Willitsgirl, thank you for taking the time to share your feedback. We're glad to hear that the Normal cycle with the Medium water level cleaned your laundry well. We understand your concern about finding water on the floor after using the Max Fill/Deep Fill feature.
As a basic troubleshooting step, please ensure the load size does not exceed the recommended capacity, verify that the washer is level, and check that the drain hose is properly installed and not restricted. As noted in the Use & Care Guide, the Max Fill/Deep Fill option is intended for specific larger loads and is not recommended for everyday use. If water continues to leak or collect on the floor, even with recommended settings, the washer may require further inspection.
If you need additional assistance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We'd be happy to help. — Reed
As a basic troubleshooting step, please ensure the load size does not exceed the recommended capacity, verify that the washer is level, and check that the drain hose is properly installed and not restricted. As noted in the Use & Care Guide, the Max Fill/Deep Fill option is intended for specific larger loads and is not recommended for everyday use. If water continues to leak or collect on the floor, even with recommended settings, the washer may require further inspection.
If you need additional assistance, please connect with us through live chat at Frigidaire.com or call us at 1-800-374-4432, Monday–Friday, 8:30 AM–8:00 PM ET. We'd be happy to help. — Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
Washer machine
on July 13, 2026
Posted by: Djc69
[This review was collected as part of a promotion.] This washing machine is still new to me getting used to the new way that it washes and rinses and all that fancy stuff. Not too sure about it but so far I like it
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 15, 2026
Hi there. Thank you for sharing your experience! We’re glad to hear you’re enjoying your new Frigidaire washer so far. We understand that getting familiar with new features and wash cycles can take some time, and we appreciate you giving your appliance a chance as you explore everything it has to offer. Thank you for choosing Frigidaire, and we hope it continues to make laundry easier for you!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
1
Installed with a hole in the drain hose
on July 12, 2026
Posted by: Scbender
[This review was collected as part of a promotion.] Got installed with a hole in the drain hose. Super annoying
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 17, 2026
Hello Scbender, thank you for sharing your experience with us. We’re sorry to hear that your appliance was installed with a hole in the drain hose. We understand how frustrating and inconvenient this must be, especially after going through the installation process. We appreciate you bringing this to our attention and hope the issue can be resolved quickly.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good 2 weeks in
on July 11, 2026
Posted by: Don3892
[This review was collected as part of a promotion.] I have had the washer for a couple of weeks. It has a large tub and is easy to use. It is loud, so I am glad it is in the basement laundry room. I am concerned about the electronics because my last washer, a Whirlpool with electronic controls, had known issues with the motherboard, which failed after a year, but they did not back up their product. So here's hoping that this one is better.
Response from frigidaire.comBy Maria, Online Outreach Specialist, July 13, 2026
Thank you for taking the time to share your feedback. We are pleased to hear that you are enjoying your new washer overall.
It’s great to know that you appreciate the large tub capacity and easy-to-use controls. We also appreciate you sharing your observations about the operating noise and your concerns regarding the electronic controls based on your experience with a previous appliance. Customer feedback like yours is invaluable, as it helps us better understand what matters most to our owners, and we will be sure to share your comments with the appropriate teams. We hope your new washer continues to provide you with reliable performance for many years to come.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that your new washer is meeting your needs. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
It’s great to know that you appreciate the large tub capacity and easy-to-use controls. We also appreciate you sharing your observations about the operating noise and your concerns regarding the electronic controls based on your experience with a previous appliance. Customer feedback like yours is invaluable, as it helps us better understand what matters most to our owners, and we will be sure to share your comments with the appropriate teams. We hope your new washer continues to provide you with reliable performance for many years to come.
Thank you for choosing Frigidaire. We truly appreciate your support and are happy to know that your new washer is meeting your needs. If you ever have any questions or need assistance, please connect with us via Live Chat at Frigidaire.com or call us at 1-800-374-4432, Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST. We are always happy to help. - Maria
Written by a customer while visiting frigidaire.com
Customer Rating
4
on July 7, 2026
Posted by: Stelyus
[This review was collected as part of a promotion.] The washer is easy to use and washes clothes well.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, July 9, 2026
Hi there. Thank you for sharing your feedback with us! We’re happy to hear that your Frigidaire washer is easy to use and delivering great cleaning performance.
We appreciate you choosing Frigidaire and are glad your washer is making laundry day more convenient. We hope you continue to enjoy it for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We appreciate you choosing Frigidaire and are glad your washer is making laundry day more convenient. We hope you continue to enjoy it for years to come!
If you need any assistance, please feel free to connect with us via Live Chat at Frigidaire.com or by phone at 800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
3
Long Rinse and Spin Cycles
on July 6, 2026
Posted by: Allnamesareused
I had a service visit to see if the water levels were too low because the Medium water level setting had less than 1/4 of the tub with water. The Deep Fill had less than 1/2 of the tub with water. The service tech told me this was normal, that it was conserving water, so I get that. The other annoying part is that the rinse cycle takes over 15 minutes to complete. It spins and stops and spins and stops, on and on for over 15 minutes. The same with the spin cycle, it spins and stops and repeats for about 10 minutes. Again, I'm told it's for energy savings, but it makes for a VERY LONG wash cycle, over 1/2 hour to do a small load.
Response from frigidaire.comBy Patrick, Online Outreach Specialist, July 7, 2026
Hi Allnamesareused!
Thank you for taking the time to share your experience with us. We’re sorry to hear that your Frigidaire washer has not met your expectations regarding the water levels and cycle duration.
We understand how frustrating it can be when wash cycles take longer than anticipated, even after receiving an explanation during a service visit. We appreciate you sharing your concerns about the water levels, rinse cycle, and spin cycle performance. Your feedback is valuable and has been shared with the appropriate team as we continue working to improve our products and customer experience.
If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Thank you for taking the time to share your experience with us. We’re sorry to hear that your Frigidaire washer has not met your expectations regarding the water levels and cycle duration.
We understand how frustrating it can be when wash cycles take longer than anticipated, even after receiving an explanation during a service visit. We appreciate you sharing your concerns about the water levels, rinse cycle, and spin cycle performance. Your feedback is valuable and has been shared with the appropriate team as we continue working to improve our products and customer experience.
If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can.
— Patrick
Written by a customer while visiting frigidaire.com
Customer Rating
5
on July 6, 2026
Posted by: Charfinator
[This review was collected as part of a promotion.] Dries the clothes really well and I like that it doesn't play a long song when its done.
Response from frigidaire.comBy Maico, Online Outreach Specialist, July 10, 2026
Good day, Charfinator! Thank you for sharing your feedback! We’re glad to hear that your Frigidaire dryer is doing a great job drying your clothes and that you appreciate the convenient end-of-cycle notification. We’re happy to know the features are helping make your laundry routine easier and more enjoyable.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.
Thank you, and have a great rest of your day!
- Maico
Written by a customer while visiting frigidaire.com
Customer Rating
4
washing cycle and the spin cycle
on June 26, 2026
Posted by: old lady 52
[This review was collected as part of a promotion.] not use to the automatic setting I should have bought a manual washer
Response from frigidaire.comBy Reed, Online Outreach Specialist, June 30, 2026
Hi there, thank you for sharing your feedback. We're sorry to hear that the automatic wash and spin cycles have not met your expectations and that the settings feel unfamiliar compared to a manual washer. We understand how this can be frustrating, especially when adjusting to a new appliance.
For basic troubleshooting, we recommend reviewing the cycle selection guide in your user manual, as automatic cycles are designed to adjust wash and spin times based on load size and fabric type. Also ensure the washer is not overloaded, as this can affect spin performance and cycle behavior. You may also try selecting a “quick wash” or “normal” cycle to better compare performance and see if it better suits your needs.
If you need further assistance or guidance on cycle selection, please connect with us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET.
— Reed
For basic troubleshooting, we recommend reviewing the cycle selection guide in your user manual, as automatic cycles are designed to adjust wash and spin times based on load size and fabric type. Also ensure the washer is not overloaded, as this can affect spin performance and cycle behavior. You may also try selecting a “quick wash” or “normal” cycle to better compare performance and see if it better suits your needs.
If you need further assistance or guidance on cycle selection, please connect with us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday–Friday, 8:30 a.m.–8:00 p.m. ET.
— Reed
Written by a customer while visiting frigidaire.com