Customer reviews from frigidaire.com
Frigidaire - 4.1 Cu. Ft. Top Load Washer with 8 Wash Cycles - White
Average customer rating
4.6
(130 Reviews)
Rating breakdown 130 reviews
5 Stars
94
4 Stars
27
3 Stars
5
2 Stars
1
1 Star
3
Customer Reviews for Frigidaire - 4.1 Cu. Ft. Top Load Washer with 8 Wash Cycles - White
Customer Rating
4
It works good, but I'm too small
on December 5, 2025
Posted by: MLS40
[This review was collected as part of a promotion.] I like most of the features, but was unable to see the actual unit on display before purchasing. I am too short to reach the bottom of the tub, so I have to use a grabber to get the clothes out after each wash. Also, don't like the locking lid because I like to make sure that the water level is high enough. Overall, it works great with no problems. Had everything I was looking for and great reviews. I also had size restraints in my very small area so it fits perfectly. Very pleased, except for the minor inconveniences.
Response from frigidaire.comBy Reed, Online Outreach Specialist, December 8, 2025
Hello! Thank you for sharing your feedback about your Frigidaire washer. We’re glad to hear that it fits perfectly in your space, has all the features you were looking for, and is working well overall. We understand that the tub depth and locking lid can be minor inconveniences, and your input is valuable for future product improvements.
If you have any questions or need further assistance, please feel free to reach out to Frigidaire customer support via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday – Friday, 8:30 am – 8 pm ET, and Saturday, 9 am – 6 pm ET. - Reed
If you have any questions or need further assistance, please feel free to reach out to Frigidaire customer support via live chat at Frigidaire.com or by phone at 1-800-374-4432, Monday – Friday, 8:30 am – 8 pm ET, and Saturday, 9 am – 6 pm ET. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
4
on December 3, 2025
Posted by: biocar
[This review was collected as part of a promotion.] So far I'm really happy with my new Frigidaire washing machine. It's really quiet and doesn't take that long to do a normal load. I don't like are that there's not an actual soak option/cycle. I didn't realize this because I could see on the machine the word soak so I thought that was a soak cycle, but it isn't. Also, there is no display that shows minutes remaining etc. The reason I mention this is because in the paperwork that came with the washer, there is reference to a display that shows the minutes in the cycle etc.
Response from frigidaire.comBy Sam, Online Outreach Specialist, December 4, 2025
Dear Valued Customer!
Thank you for sharing your feedback on your Frigidaire 4.1 Cu. Ft. Top Load Washer (model FLVW7000AW). We’re glad to hear that you’re enjoying how quiet and efficient your new washer is.
We appreciate your comments regarding the soak option and the display. While the washer doesn’t have a dedicated soak cycle, some cycles do allow for a pre-soak or soak time within the settings. Regarding the cycle time display, we apologize for any confusion caused by the documentation. We’ll make sure to share your feedback with our team for clarity in future materials.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-265-8352 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Thank you for sharing your feedback on your Frigidaire 4.1 Cu. Ft. Top Load Washer (model FLVW7000AW). We’re glad to hear that you’re enjoying how quiet and efficient your new washer is.
We appreciate your comments regarding the soak option and the display. While the washer doesn’t have a dedicated soak cycle, some cycles do allow for a pre-soak or soak time within the settings. Regarding the cycle time display, we apologize for any confusion caused by the documentation. We’ll make sure to share your feedback with our team for clarity in future materials.
If you ever have any questions or need assistance in the future, please do not hesitate to connect with us via live chat or by phone at 1-800-265-8352 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Sam
Written by a customer while visiting frigidaire.com
Customer Rating
4
Good Washer
on December 3, 2025
Posted by: Dannie San
[This review was collected as part of a promotion.] We had a Frigidaire washer before that was great, so we wanted to go with a Frigidaire again. The washer is great as far as getting the clothes clean and is super quiet. Our only problem is if left on Auto fill, it doesn't give loads enough water. The clothes absorb the majority of the water, and some don't get fully wet, which is an inconvenience and disappointing. We have to select the level of water instead of Auto fill to make sure this does not occur. Our only other concern at this time is that the lid is plastic and may eventually wear out or crack. We would have gone with their higher end model, but it has been out of stock for a while, and I couldn't keep waiting for it.
Response from frigidaire.comBy Ruth, Online Outreach Specialist, December 5, 2025
Hi there. Thank you for choosing Frigidaire again — we truly appreciate your loyalty and are glad to hear your new washer is cleaning well and running quietly.
We’re sorry to hear about your experience with the Auto Fill feature. The washer is designed to sense load size and adjust water levels for efficiency, but it shouldn’t leave clothing partially dry. Using manual water levels is a helpful workaround, but this isn’t the experience we want for you. If you haven’t already, we recommend having our team take a look to ensure everything is calibrated correctly.
We also appreciate your feedback regarding the plastic lid. Your comments are valuable and will be shared with our product team for future improvements.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
We’re sorry to hear about your experience with the Auto Fill feature. The washer is designed to sense load size and adjust water levels for efficiency, but it shouldn’t leave clothing partially dry. Using manual water levels is a helpful workaround, but this isn’t the experience we want for you. If you haven’t already, we recommend having our team take a look to ensure everything is calibrated correctly.
We also appreciate your feedback regarding the plastic lid. Your comments are valuable and will be shared with our product team for future improvements.
For any queries, connect with us via live chat online at Frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST.
Best Regards,
Ruth
Written by a customer while visiting frigidaire.com
Customer Rating
5
Love it so far!
on November 29, 2025
Posted by: longhill10510
[This review was collected as part of a promotion.] The washer has been working well since it was delivered 3 weeks ago. We only do laundry once or twice per week using normal wash cycle, medium load with extra rinse. It takes about an hour each time. It is not loud and doesn't shake much when it spins. What I like most is that it puts in enough water to soak the load, unlike many other high efficiency washers. Our clothes always come out clean and quite dry. Hope it is durable!
Response from frigidaire.comBy Reed, Online Outreach Specialist, December 2, 2025
Thank you for sharing your experience! We’re glad to hear your Frigidaire washer has been performing well, providing thorough cleaning with quiet, stable operation and effective soaking. We appreciate your feedback and hope you continue to enjoy its performance for years to come. For any questions, tips, or support, please visit Frigidaire.com or contact our Customer Care team at 1‑800‑374‑4432, Monday–Friday, 8:30 am–8 pm ET, or Saturday, 9 am–6 pm ET. - Reed
Written by a customer while visiting frigidaire.com
Customer Rating
5
easy use
on November 28, 2025
Posted by: danny2425
[This review was collected as part of a promotion.] The washer is perfect and easy to use. Works great!
Written by a customer while visiting frigidaire.com
Customer Rating
5
on November 23, 2025
Posted by: JJ876
[This review was collected as part of a promotion.] This washing machine is about the same dimensions as my older crappy one but has so much more room inside! it has many features not on my old machine and was about the same price. it has a dispenser drawer, a chime that tells me it's done and it's more energy efficient. it's much quieter than my old one also. in short i love it! One of the things that caught my attention when I was shopping was the overwhelming four- and five-star reviews. it just oozes with quality from all the little things like easily adjustable footing to click to stop and open to add another piece of laundry.
Written by a customer while visiting frigidaire.com
Customer Rating
5
Great Machine, Quiet and Huge
on November 23, 2025
Posted by: samnyc
[This review was collected as part of a promotion.] Great washer . love that it's pretty basic and old school in appearance. Easy to use , quiet when on and does a super job cleaning. important to remember not to overload the unit. so far, no complaints!
Response from frigidaire.comBy Maico, Online Outreach Specialist, November 25, 2025
Hi there, Samnyc! Thank you for your feedback! We’re delighted to hear that you’re enjoying your washer and appreciate its simple, easy-to-use design. It’s great to know it’s quiet, cleans effectively, and that you’re mindful of not overloading the unit. Your positive experience means a lot to us!
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432.
Special Holiday Hours:
Thursday 11/27: 9:00 a.m. – 6:00 p.m. ET
Sunday 11/30: 9:00 a.m. – 6:00 p.m. ET
Monday – Friday: 8:30 a.m. – 8:00 p.m. ET
Saturday: 9:00 a.m. – 6:00 p.m. ET
Thank you again for your feedback, and have a wonderful rest of your day! - Maico
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432.
Special Holiday Hours:
Thursday 11/27: 9:00 a.m. – 6:00 p.m. ET
Sunday 11/30: 9:00 a.m. – 6:00 p.m. ET
Monday – Friday: 8:30 a.m. – 8:00 p.m. ET
Saturday: 9:00 a.m. – 6:00 p.m. ET
Thank you again for your feedback, and have a wonderful rest of your day! - Maico
Written by a customer while visiting frigidaire.com
Customer Rating
5
New washing machine
on November 18, 2025
Posted by: Larry Harlan
[This review was collected as part of a promotion.] Love my new washer. It is very quite and it holds a really big load. Very easy to use
Written by a customer while visiting frigidaire.com