Customer Reviews for Electrolux - Laundry Tower Single Unit Front Load 4.4 Cu. Ft. Washer & 8 Cu. Ft. Gas Dryer with LuxCare Wash System - Denim Blue
Customer Rating
1
Does not wash well
on October 24, 2025
Posted by: Just Mike
from Yonkers, New York
Just had this installed two days ago. When I tried it for the first time I noticed the drum was not filling up with water even though the drain hose was emptying in a pipe more than 30 inches off the ground. My clothes came out looking and smelling dirty and I had to take them to the neighborhood laundromat to finish the job.
Response from www.electrolux.comBy Reed, Online Outreach Specialist, October 27, 2025
Hi there, we’re very sorry to hear about the issue with your new Electrolux washer model ELTG7300AW, and we understand how frustrating this must be. Please make sure both water supply valves are fully open, the inlet hoses aren’t kinked or clogged, and the drain hose is positioned between 30 and 96 inches from the floor to prevent siphoning. Also, check that the door is securely latched and try running a small test load on a different cycle. If the drum still doesn’t fill properly, we recommend contacting us through live chat at Electrolux.com or calling 1-877-435-3287 (Monday–Friday, 8:30 a.m.–8:00 p.m. EST) for further assistance. - Reed
Installation service was great Took my old washer and dryer to dispose of Minimal mess and time for everything
Response from www.electrolux.comBy Patrick, Online Outreach Specialist, September 30, 2025
Thank you for sharing your positive experience with our installation service! We’re glad to hear everything went smoothly and efficiently, including the disposal of your old washer and dryer. If you need any further assistance, please join us via Live Chat at www.electrolux.com or call our Customer Care Team at 1-877-435-3287. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Washed thoroughly and dried gently — our Electrolux machines keep special items fresh for new memories.
Response from www.electrolux.comBy Maria, Online Outreach Specialist, September 9, 2025
Thank you for sharing such a thoughtful reflection on your Electrolux machines. We’re so glad to hear that they are helping you care for your special items with the gentle wash and dry performance you need, while also keeping them fresh for new memories. It’s wonderful to know that our appliances are playing a role in making everyday moments more meaningful for you. If you ever have any questions about your washer or dryer, or would like tips on caring for delicate items, our team is here and ready to help. You can connect with us through Live Chat at Electrolux.com, or by calling our Customer Care team at 1-(877) 435-3287, Monday through Friday from 8:30 AM to 8:00 PM EST. We truly value your feedback and are honored to have you as part of the Electrolux and Frigidaire family. Here’s to many more years of fresh laundry and wonderful memories. - Maria
I had a 28 inch wide space that the washer dryer needed to fit into. The Electrolux tower was 27” and just slipped right in there. No problem.
Response from www.electrolux.comBy Christian, Online Outreach Specialist, August 18, 2025
Thank you for sharing your experience! It’s great to hear the Electrolux tower fit perfectly into your 28-inch space without any issues. If you ever have any questions or need support, please don't hesitate to connect with us via Live Chat at electrolux.com or call us at 1-(877) 435-3287, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
I recently purchased my Electrolux stackable when my old stackable machine broke down & could not be repaired. I only used it once so far but it worked like a charm. I am hoping this machine will last for many years.
For a stackable units seem to have huge capacity. I especially like having all controls in the center where they are easily reached. Options offered for washing and drying are more than sufficient. Easy to use.
Response from www.electrolux.comBy Patrick, Online Outreach Specialist, July 31, 2025
Thank you for your wonderful feedback! We’re delighted to hear that you appreciate the large capacity and convenient centralized controls of your stackable units. It’s great to know the washing and drying options meet your needs and are easy to use.
If you ever need any assistance or have questions, please join us via Live Chat at www.electrolux.com or call our Customer Care Team at 1-877-435-3287. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Equipment is high quality and dependable and doesent break the bank
Response from www.electrolux.comBy Patrick, Online Outreach Specialist, July 30, 2025
Thanks for your feedback! We’re glad to hear your laundry tower is high quality, dependable, and affordable. If you ever need tips or assistance, please join us via Live Chat at www.electrolux.com or call our Customer Care Team at 1-877-435-3287. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick