Customer reviews from www.electrolux.com
Electrolux - Laundry Tower Single Unit Front Load 4.4 Cu. Ft. Washer & 8 Cu. Ft. Gas Dryer with LuxCare Wash System - Denim Blue
Average customer rating
4.8
(157 Reviews)
Rating breakdown 157 reviews
5 Stars
128
4 Stars
26
3 Stars
1
2 Stars
0
1 Star
2
100%of customers recommend this product.
(
10 out of
10)
Customer Reviews for Electrolux - Laundry Tower Single Unit Front Load 4.4 Cu. Ft. Washer & 8 Cu. Ft. Gas Dryer with LuxCare Wash System - Denim Blue
Customer Rating
5
Very efficient washer
on July 24, 2025
Posted by: jack51
from Ohio
We both like the new laundry tower. The controls are easy to use and the washer is quiet. This replaced a Maytag laundry tower, so we've had experience with this setup. It was alarming that the washer tub did not fill with water. I checked the manual, and in the troubleshooting it listed the tub not filling with water as a problem. The retailer sent a repairman the next day. He explained this washer is super efficient with water, you willl not see water in the tub. This should be explained better in the manual.
Written by a customer while visiting www.electrolux.com
Customer Rating
4
Electrux Review
on July 18, 2025
Posted by: Marisol
from Rialto , CA
I purchase a stackable washer & dryer. I love how elegant it looks and easy to use. Very practical. And washes my clothes real good.
Response from www.electrolux.comBy Maico, Online Outreach Specialist, July 21, 2025
Thank you for your wonderful feedback, Marisol! We’re delighted to hear that you love the elegant design and ease of use of your Electrolux stackable washer and dryer. It’s great to know it’s both practical and effective in getting your clothes clean.
If you ever need any assistance or have questions, please feel free to reach out.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website https://www.electrolux.com/en/ or through our Customer Support by dialing 1-877-435-3287. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
If you ever need any assistance or have questions, please feel free to reach out.
If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website https://www.electrolux.com/en/ or through our Customer Support by dialing 1-877-435-3287. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Very good quality appliance
on July 13, 2025
Posted by: Don79
from Laingsburg, MI
Good quality. Easy to operate. Quiet operation. Very good value. Easy to install.
Response from www.electrolux.comBy Ruth, Online Outreach Specialist, July 14, 2025
Hi, Don. Thank you for your wonderful feedback! We're so pleased to hear that you’re enjoying the quiet performance, ease of use, and overall value of your Electrolux appliance. It's great to know installation went smoothly and the quality meets your expectations.
We appreciate you choosing Electrolux and for any queries, connect with us via live chat online at https://www.electrolux.com/en/contact-us or via phone at 1-(877) 435-3287 Monday - Friday 8:30am – 8pm ET.
Best Regards,
Ruth
We appreciate you choosing Electrolux and for any queries, connect with us via live chat online at https://www.electrolux.com/en/contact-us or via phone at 1-(877) 435-3287 Monday - Friday 8:30am – 8pm ET.
Best Regards,
Ruth
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Perfect replacement
on July 5, 2025
Posted by: sc21
from Ocean City, NJ
I recently replaced a stackable washer and dryer with the Electrolux wash tower. It fit in our laundry closet with room to spare. This basic model has all the functions I need. I especially like the fact that there are several area appliance repair companies that provide service for Electrolux appliances versus my last washer and dryer where I had to search for a service company when repairs were needed.
Written by a customer while visiting www.electrolux.com
Customer Rating
1
NO ACCESS TO WASHER FILTER
on June 23, 2025
Posted by: Emygal
from Green Bay, WI
MAJOR DESIGN FLAW. Every other washer sold today has a little trap door on the bottom front of the machine, where you can access the washing machine filter.
This is because pet hair, small beads, coins, and other things that clog the drain hose are captured in that little cylinder & could stop drainage.
This filter should be cleaned out by *YOU* 1-4x a year. IT IS A MAJOR DESIGN FLAW THAT THIS FILTER IS LOCATED AT THE BACK OF THE UNIT AND CAN ONLY BE ACCESSED BY A SERVICEMAN ($$$).
This is because pet hair, small beads, coins, and other things that clog the drain hose are captured in that little cylinder & could stop drainage.
This filter should be cleaned out by *YOU* 1-4x a year. IT IS A MAJOR DESIGN FLAW THAT THIS FILTER IS LOCATED AT THE BACK OF THE UNIT AND CAN ONLY BE ACCESSED BY A SERVICEMAN ($$$).
Response from www.electrolux.comBy Jessica, Online Outreach Specialist, June 24, 2025
Thank you for sharing your feedback! We understand your frustration regarding the location of the washing machine filter, and we truly appreciate you taking the time to express your thoughts.
The filter placement at the back of the unit is indeed a different approach compared to the more traditional front-access design. This design is intended to optimize space, efficiency, and water drainage in a way that supports the overall structure of the unit. However, we do recognize that it may not be as convenient for routine maintenance as front-access filters, which can be cleaned by homeowners more easily.
While this unit may require professional assistance to access the filter for cleaning, we recommend having it checked out during regular service visits, especially if you're noticing issues with drainage or performance. We understand that this might not be ideal for all users, and we're always open to feedback to improve future designs.
If you have any further questions or concerns, please don't hesitate to reach out via phone at 1-(877) 435-3287, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
The filter placement at the back of the unit is indeed a different approach compared to the more traditional front-access design. This design is intended to optimize space, efficiency, and water drainage in a way that supports the overall structure of the unit. However, we do recognize that it may not be as convenient for routine maintenance as front-access filters, which can be cleaned by homeowners more easily.
While this unit may require professional assistance to access the filter for cleaning, we recommend having it checked out during regular service visits, especially if you're noticing issues with drainage or performance. We understand that this might not be ideal for all users, and we're always open to feedback to improve future designs.
If you have any further questions or concerns, please don't hesitate to reach out via phone at 1-(877) 435-3287, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Written by a customer while visiting www.electrolux.com
Customer Rating
5
Perfect for a business
on June 20, 2025
Posted by: HAndy
from Fort Mill, SC
The W/D unit has worked extremely well for my business. Easily handles up to 10 loads a day.
Written by a customer while visiting www.electrolux.com
Customer Rating
4
Washer Dryer tower
on June 18, 2025
Posted by: JoeyR
from Shawano, Wisconsin
So far so good. The proof will be in the pudding with longevity. Hopefully this will last for some time! I have heard a squeal from the dryer on one of our loads. Probably the 6th time of use. Concerning! The detergent drawer has much more water remaining in it after a load is complete. Also concerning. If we did a load and did not remove the drawer and shake it out, wouldn't you think that the water remaining would grow mold if the washer was not used for a while (say we went on vacation).
Response from www.electrolux.comBy Reed, Online Outreach Specialist, June 20, 2025
Thank you for your feedback! It's great to hear things are going well so far. We understand your concerns about the squealing noise from the dryer and the water remaining in the detergent drawer. A small amount of water can be normal, but if left standing, especially during long periods of inactivity like vacations, it could lead to mold growth. Leaving the drawer and washer door slightly open can help with air circulation and prevent this.
If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Electrolux.com or call us at 1-(877) 435-3287, Monday–Friday, 8:30 a.m.–8 p.m. EST.
-Reed
If you need any assistance or have any questions, feel free to contact us via live chat by visiting our website at Electrolux.com or call us at 1-(877) 435-3287, Monday–Friday, 8:30 a.m.–8 p.m. EST.
-Reed
Written by a customer while visiting www.electrolux.com
Customer Rating
4
Machine Review
on June 16, 2025
Posted by: Lauren12
The machine is pretty spacious and has a lot of options for wash cycles which is what I was looking for. It does leak water on the floor after every wash cycle.
Written by a customer while visiting www.electrolux.com