Customer Reviews for Electrolux - Laundry Tower Single Unit Front Load 4.4 Cu. Ft. Washer & 8 Cu. Ft. Gas Dryer with LuxCare Wash System - Denim Blue
Customer Rating
5
on March 16, 2025
Posted by: Double stack
Bought scratch and dent for me and one for my son, looks great and works great. Only problem was sons set was lacking a power cord for gas dryer.
Response from www.electrolux.comBy Christian, Online Outreach Specialist, March 17, 2025
Thank you for the fantastic rating! We're so glad to hear you had a great experience. One of our main goals is customer satisfaction, and we will be happy to use your feedback and suggestions in hopes that we can better serve your needs in the future. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.electrolux.com/en or call us at 1-(877) 435-3287, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
We own a large Airbnb and needed additional laundry capability. We replaced a top load washer and electric dryer with two of these units. We changed to gas for speed and overall cost. The one downside to these units is that they are very large. They stick out from the wall a lot farther than the old units.
The stacking tower washer dryer seems to do a very nice job. Longevity will be the key. After reading reviews, this looked to be a winner. Compact and fits perfectly. I was drawn to the brand also because my grandfather sold Electrolux vacuums door to door in the 1920’s. I hope his spirit led me to a long running machine.
Our laundry room is rather small and we were looking to save space with a tower unit. We did our research and decided on this Electrolux 300 Series. We accomplished our goal and this washer/dryer combo has been awesome.
Response from www.electrolux.comBy Lauren, Online Outreach Specialist, February 26, 2025
Hi Franko,
It's great to hear that you are satisfied with the overall experience with your unit. We value our consumers and strive to provide appliances that perfectly fit their needs. Thanks for your feedback. If you have questions, please do not hesitate to connect with us via live chat or by phone at 1-877-435-3287 Monday-Friday, 8:30 a.m.–8 p.m. EST and Saturday 9am–6pm ET, and we will be happy to assist.
Main issue is the dryer i would of expected sensors to adjust time to get things dry for the price tag I'm disappointed in the dryer it never gets dry in 1 setting I'm always having to add time. Washer works good but a bit small. It's ok I don't think it's worth what I paid for it and in hindsight I should of gone with a different brand with more features for the same price.
Response from www.electrolux.comBy Jaycee, Online Outreach Specialist, February 10, 2025
Thank you for sharing your feedback with us. I’m truly sorry to hear that your dryer isn’t performing as expected, especially given the price. I completely understand how frustrating it must be to consistently need to add more time to get things properly dry. We certainly want you to be satisfied with your purchase, and I regret that it hasn’t met your expectations.
We appreciate you bringing this to our attention and would like to assist you in resolving the issue. Please connect with us via Live Chat or give us a call at 1-877-435-3287, Monday-Friday from 8:30 a.m.–8:00 p.m. EST. Our team is here to help troubleshoot the issue and explore any solutions to improve your experience.
This tower not only fits perfectly in our space, but is quiet, smooth, and fast. We’ve been functioning with an almost 20 year old washer and I never thought I could have a spin cycle that didn’t shake the house. It’s pretty, and delivery and install went perfectly.
The wash tower is the perfect size for our family of four and fits well in our small space. Clothes are washed quickly and quietly and it is convenient having all of the controls low to the ground unlike other stacked units.