Customer reviews from Samsung US
Samsung - Geek Squad Refurbished Good - Galaxy Tab S10 Ultra - 14.6" 512GB - Wi-Fi - with S-Pen - Moonstone Gray
Average customer rating
4.8
(950 Reviews)
Rating breakdown 950 reviews
5 Stars
836
4 Stars
76
3 Stars
17
2 Stars
9
1 Star
12
92%of customers recommend this product.
(
239 out of
260)
Customer Reviews for Samsung - Geek Squad Refurbished Good - Galaxy Tab S10 Ultra - 14.6" 512GB - Wi-Fi - with S-Pen - Moonstone Gray
Customer Rating
1
Do not waste your money
on March 26, 2025
Posted by: Ronnie
Do not waste your money on this product. Purchased in February 2025, and the Wifi and Bluetooth have stopped multiple times on it's own and I have had to go through multiple resets to get them to start again. Now, I can't get the WiFi or the Bluetooth to start, even after a factory reset. I have tried requesting a service, but the web page can never complete the request, and all customer service wants to do is send you links that have nothing to do with the problem. I have also tried going to a Samsung service center, but they do not work on devices that do not have cellular service. I recommend any other manufacturer because Samsung has been giving me the runaround for 2 weeks. They have put out a faulty product, and they do not want to make it right.
Response from Samsung USBy R&R Team, March 26, 2025
Hello Ronnie, we appreciate you sharing your experience of your Samsung Galaxy Tab S10 Ultra with us. We know how frustratin git is when you are attempting to restore the intended functionality of your device. We have provided a range of resources to help you resolve this including a link directly to the Samsung Support Team to help you with repair and warranty options for your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Bluetooth device won’t reconnect or stay connected to Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshoot/TSG10002014/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung Galaxy Tab S10 Ultra is a flagship
on March 26, 2025
Posted by: Joe Tansley
from California
Expertise:Intermediate
Verified Purchase:Yes
I like this product for a variety reason. It delivers vibrant colors and deep contrasts. The inclusion of an anti-reflective coating enhances visibility in various lighting conditions, making it suitable for both indoor and outdoor use. Boost productivity with AI assistance that a game changer.
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
4
Response from Samsung USBy R&R Team, March 26, 2025
Hi there Joe Tansley, thank you for your feedback on your Samsung Galaxy Tab S10 Ultra. We are thrilled to hear how pleased you are with the display quality, design, and Galaxy AI features of your device. We hope you'll reach out to us again any time if you have questions or would like to share additional feedback on any of your Ssamsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Best tablet
on March 24, 2025
Posted by: BigMike
[This review was collected as part of a promotion.] Big screen. Fast and big storage. Nice screen resolution.
Value
5
Written by a customer while visiting Samsung US
Posted by: Ronnie
from Missouri
Expertise:Intermediate
Verified Purchase:Yes
WiFi shuts off on it's own and can't turn back on. Has happened multiple times, faulty product,
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, March 21, 2025
Hi Ronnie, thank you for your feedback on your Samsung Galaxy Tab S10 Ultra. We know the connection to your Wi-Fi network is vital for your usage and enjoyment of your tablet, and we would love nothing more than to help you resolve this matter. We have provided a link below to a troubleshooting guide to help you at your convenience. We have also provided a link to the Samsung Support Team to offer additional assistance and options for resolution if this matter continues with your tablet. Thank you for being a Samsung customer. -Elizabeth
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on March 20, 2025
Posted by: Wiseguy
So happy I ran into these promotions
I recommended to anyone looking for new appliances
I recommended to anyone looking for new appliances
Written by a customer while visiting Samsung US
Customer Rating
5
Massive and smooth
on March 18, 2025
Posted by: S10UltraEnjoyer
[This review was collected as part of a promotion.] The S10 Ultra has a massive screen and with its great specs it ensures seamless actions accross apps for a satisfyingly smooth and immersive experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My favorite purchase
on March 18, 2025
Posted by: Remnance
[This review was collected as part of a promotion.] I take it everywhere, it's perfect for work or play. Amazing battery life, video streaming, live tv, gaming, and playing music!
Paired with the samsung magnetic case or keyboard case helps make it mobile and invaluable for tasks wile on the go.
I started with the s6 lite, then the s8 ultra, now the s10 ultra, can't wait to see what's next!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product
on March 18, 2025
Posted by: Heather03
[This review was collected as part of a promotion.] Great device to stream movies play games take notes etc excellent product over all
Value
5
Written by a customer while visiting Samsung US