Customer reviews from Samsung US
Samsung - Geek Squad Refurbished Good - Galaxy Tab S10 Ultra - 14.6" 512GB - Wi-Fi - with S-Pen - Moonstone Gray
Average customer rating
4.8 out of 5
4.8
(950 Reviews)
Open Ratings Snapshot
Rating breakdown 950 reviews
5 Stars
836
4 Stars
76
3 Stars
17
2 Stars
9
1 Star
12
92%of customers recommend this product. 
(
239 out of 260
)
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Customer Reviews for Samsung - Geek Squad Refurbished Good - Galaxy Tab S10 Ultra - 14.6" 512GB - Wi-Fi - with S-Pen - Moonstone Gray
Customer Rating
5 out of 5
5
Absolutely superb.
on May 15, 2025
Posted by: Bryan S
from Illinois
Expertise:Intermediate
Verified Purchase:Yes
Don't know how I got a long without it. Using it more that my computer now.
I would recommend this to a friend!
Response from Samsung USBy R&R Team, May 16, 2025
Hey Bryan S, thank you for sharing your thoughts about your Samsung Galaxy Tab S10 Ultra with us. We are ecstatic to hear that you are so pleased with features and capabilities of your tablet, and that you are finding yourself reaching for it as often or more than your laptop. Please, reach out to us again with any questions or additional feedback you may have. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Best Tablet I've Ever Used
on May 15, 2025
Posted by: gunngoespew
from Charlotte, NC
Expertise:Expert
Verified Purchase:Yes
This tablet is an absolute beast of a device. I think it accomplishes what I've wanted out of a tablet - which is a pseudo mobile/laptop experience while not having to whip out my laptop for small tasks. I can roll over out of bed, get some work done or just appreciate contnet on a beautiful display and aspect ratio that feels natural - unlike the iPad. Dex mode is also amazing on this device, cannot recommend it enough. I will say the iPad Pro's latest display might be just a hair better with HDR content and direct sunlight conditions (if you happen to find yourself in the sun) -- the speakers also sound a little bit better, but those aren't enough for me to say that the device is better than the Samsung tablet. This is a great device and well worth it if you can relate to my statement on form-facter usability.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 15, 2025
Hello there, thank you for your feedback on your Samsung Galaxy Tab S10 Ultra. We are thrilled to hearthat you are so pleased with the usageof this tablet, and finding it a nice use rather than a laptop at times. We have provided a link to the full device manual to help you discover additional features of Galaxy AI. We have also shared a link to the Samsung Support Team if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Good rather than great.
on May 15, 2025
Posted by: David
from Missouri
Expertise:Intermediate
Verified Purchase:Yes
It's generally OK but I find it unreliable.
Examples:
1 The keyboard is not recognized about one time in five that I turn it on. Usually rebooting, sometimes four or five times is needed before the keyboard works.
2. Configuration does not stay the same. For example I was watching a video using the tablet connected to my Samsung TV by an approved adapter, feeding into an HDMI port on the TV. This usually works very well and is really the main reason I got the Tablet.
Without warning, after about 20 mins viewing the sound suddenly switched from the TV to the tablet. I hadn't touched the tablet, it wasn't even within reach. I eventually traced the issue to a configuration parameter for media files to play either via the tablet or external screen . The tablet itself had spontaneously changes this. When I changed it back it worked as before.
A few other configuration parameters get changed from time to time too.
Of course as with all Samsung devices you have to put up with things being installed from time to time by Samsung, that you didn't ask for and don't want.
I'm used to the fact that Samsung provide the worlds worst browser that you can't uninstall and a contacts app that goes unused, but forcing games that I don't want onto the device is very annoying and take time to uninstall.
These are mostly annoyances and generally the tablet works pretty well.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
3 out of 5
3
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, May 19, 2025
Hey David, we appreciate your feedback on your Samsung Galaxy Tab S10 Ultra. We know how important the seamless and reliable usage of your device are to you every day. We have provided a link below to the Samsung SUpport Team to assist you with the connection difficulties and reliability you expect with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Beautiful Tablet
on May 14, 2025
Posted by: Angel
Expertise:Intermediate
Verified Purchase:Yes
I really loved the look and feel of the tablet but it was just too big for my taste
I was only using it to play games. I returned it but am going to get the SE instead. It's a better size for me.
I would recommend this to a friend!
Features
5 out of 5
5
Response from Samsung USBy R&R Team, May 15, 2025
Hi Angel, thank you for sharing your thoughts about your Samsung Galaxy Tab S10 Ultra. We understand our customers have a range of needs and wants from their chosen device, and we understand that the larger display size is a key factor of your usage and enjoyment. We are happy to hear you have found a tablet that best aligns to your preferences. Please, reach out to us again any time in the future with questions or to share additional feedback on your Sasmsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Upgrade
on May 13, 2025
Posted by: Gene
from Anchorage AK
Expertise:Expert
Verified Purchase:Yes
Great upgrade from the S9 Ultra. With the upgrade to Android 15 and the DeX functionality and the addition of the keyboard case it is more like a laptop now
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 14, 2025
Hi Gene, thank you for your feedback on your Samsung Galaxy Tab S10 Ultra. We are thrilled to hear that you are so peased with the usage youf new tablet, and finding it to be comparable to a laptop for your needs. We hope you'll reach out to us again any time in the future if you ever have questions or would like to share additional thoughts about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best by far
on May 13, 2025
Posted by: Towboater
from Portland Oregon
Expertise:Intermediate
Verified Purchase:Yes
Best tablet in my life. Fast responsive, very well-designed.er
In lots of memory
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy R&R Team, May 14, 2025
Hi there Towboater, thank you for your feedback on your Samsung Galaxy Tab S10 Ultra. We love hearing that this has been such a superior experience and that you are so thrilled with the device. We have provided links to resources to help you fully explore your device including the features of Galaxy AI, and answer questions along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Should have stuck with the tab 8 ultra
on May 10, 2025
Posted by: Jayc
from Long island ny
Expertise:Intermediate
They downgraded the processor from a sd to a mt chip the rest is a tab 8 ultra with a trash chipset and higher price tag this is what i would have expected to get if i bought a cheap china knoxk off
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
3 out of 5
3
Value
1 out of 5
1
Response from Samsung USBy R&R Team, May 12, 2025
Hi Jayc, thank you for your feedback on your Samsung Galaxy Tab S10 Ultra. We understand how important the functionality of your tablet is to you every day, and wanting to be able to accomplish specific tasks. Without knowing how the change to the tablet from previous devices has affected your usage, we have provided a link to the Samsung Support Team. They can offer one on one assistance to troubleshoot and resolve any frustration you are experiencing. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Galaxy Tab Yet
on May 8, 2025
Posted by: Lee in RI
from South County, Rhode Island
Expertise:Intermediate
Verified Purchase:Yes
I retired from a career in IT. Eight years ago I got rid of all my Windows devices, switched to Samsung Galaxy tablets starting with an S3 model, and never looked back. The tablets have all been rock solid reliable, and with the dizzying number of apps available for handhelds, I'm able to do everything I would have done on a Windows PC. The S10 Ultra is better than any Galaxy tablet I've previously owned. The screen is nothing short of amazing, the processor is blazingly fast, and it has tons of memory. My S10 Ultra replaced my S7+. The transition was seamless using the transfer software that migrated everything on the S7 into the S10. At my desk, the S10 recognizes my BlueTooth keyboard and mouse, wireless printer, external CD drive and 25" display. On the sofa in front of the woodstove, with the big screen and stereo sound system watching a movie on Netflix is a real treat. The S10 Utra is the best Galaxy Tab yet!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 8, 2025
Hey there Lee in RI, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Tab S10 Ultra with us. We are thrilled to hear that you are so pleased with this tablet, and finding it as capable as a laptop for your usage needs. We couldn't be happier to hear that you are also equally pleased with your streaming with this display quality. Please, reach out to us again any time with additional feedback or if you have questions about any of your Samsung products. We appreciate you being a Ssamsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
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