Customer reviews from Samsung US
Samsung - Geek Squad Refurbished Good - Galaxy Tab S10 Ultra - 14.6" 512GB - Wi-Fi - with S-Pen - Moonstone Gray
Average customer rating
4.8 out of 5
4.8
(950 Reviews)
Open Ratings Snapshot
Rating breakdown 950 reviews
5 Stars
836
4 Stars
76
3 Stars
17
2 Stars
9
1 Star
12
92%of customers recommend this product. 
(
239 out of 260
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Geek Squad Refurbished Good - Galaxy Tab S10 Ultra - 14.6" 512GB - Wi-Fi - with S-Pen - Moonstone Gray
Customer Rating
2 out of 5
2
Too big
on August 2, 2025
Posted by: Ryan
Verified Purchase:Yes
WAY too big. Can barely hold the dang thing.......
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, August 4, 2025
Hi Ryan, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy Tab S10 Ultra with us. We know our customers have a range of preferences for their chosen device, and we do our best to provide a range of options to align to these preferences. If you are finding the Samsung Galaxy Tab S10 Ultra to be too larger for your usage, we also have the Samsung Galaxy Tab S10+ with the smaller display size. We have provided a link to the Samsung Support Team for your convenience if you ever have questions about any Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I use it every single day, features are awesome
on August 2, 2025
Posted by: Percy17
[This review was collected as part of a promotion.] I use it everyday for work. This tablet has certainly become an integral part of your daily routine, bringing enjoyment and functionality. It's wonderful that you find it to be a reliable device, providing consistent satisfaction. You must appreciate its features and how it caters to your specific needs. It's great to hear that you've had such a positive experience with this tablet. Overall, it seems you've made an excellent choice.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best decision
on August 1, 2025
Posted by: Anonymous
from Memphis, TN
Expertise:Intermediate
Verified Purchase:Yes
Its my 1st time shopping on here and my 1st tablet and i freaking love it
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Nice size picture and great graphic
on August 1, 2025
Posted by: Davidpkjr78
[This review was collected as part of a promotion.] Still learning how to use AI not to great at it yet
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I truly recommend it!
on August 1, 2025
Posted by: Anonymous
from Miami, FL
Expertise:Intermediate
Verified Purchase:Yes
It's everything I was expecting. Great graphics, sound, battery life. The S pen has been working perfectly as well, and it has been easy to accommodate to my necessities.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Poor operating system
on August 1, 2025
Posted by: Oscar
Expertise:Intermediate
Verified Purchase:Yes
This lablet has a giant screen, and the good things end here. The operating system is so poor that tapping the "left" 3-bar icon will oftentimes crash the tablet. The only way to "revive" the tablet is to short-click the power button and then restart the screen. Some apps working well on tablets more than 5 years old would not display or work well on this tablet. The sound quality and volume is also not good, pretty much on par with the old Tab S6.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
1 out of 5
1
Design
4 out of 5
4
Value
2 out of 5
2
Response from Samsung USBy R&R Team, August 4, 2025
Hey Oscar, we appreciate your feedback on your Samsung Galaxy Tab S10 Ultra. We know how frustrating it can be when your device is not aligning to your expectations in functionality, and we would love nothing more than to help you resolve these matters. We have provided links to troubleshooting guides to help you resolve the crashing, apps, and audio of your device. We have also shared a link to the Samsung Support Team if these experiences continue or you have additional questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is amazing, I love The galaxy AI
on August 1, 2025
Posted by: Lovetay
[This review was collected as part of a promotion.] The galaxy is amazing, it helps me with my needs and especially it helps me to study. I like the features, autonomy and how it works. It is pretty fast, in my opinion. Galaxy AI is soooo amazing, it helps me with everything I need.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My experience with Galaxy S10 ultra
on August 1, 2025
Posted by: AmazingNepali
[This review was collected as part of a promotion.] I am having a great time with my galaxy s10 ultra tablet. The most amazing thing in tablet is the galaxy AI. This has been helping me with my school work and planning.
I also play games in it which gives me a very smooth experience which I've never experienced in other tablets.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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