Customer reviews from Samsung US
Samsung - Geek Squad Refurbished Good - Galaxy Tab S10 Ultra - 14.6" 512GB - Wi-Fi - with S-Pen - Moonstone Gray
Average customer rating
4.8 out of 5
4.8
(950 Reviews)
Open Ratings Snapshot
Rating breakdown 950 reviews
5 Stars
836
4 Stars
76
3 Stars
17
2 Stars
9
1 Star
12
92%of customers recommend this product. 
(
239 out of 260
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Geek Squad Refurbished Good - Galaxy Tab S10 Ultra - 14.6" 512GB - Wi-Fi - with S-Pen - Moonstone Gray
Customer Rating
5 out of 5
5
Wonderful.producta
on August 12, 2025
Posted by: Beef21
[This review was collected as part of a promotion.] I love my samsung products
I wish I had the extra money to buy a newer tablet.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my new tablet
on August 12, 2025
Posted by: FLORA
Verified Purchase:Yes
I love Big screen!! I bought cheatper with Trade in ~~~ i like it lot
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best tablet on the market
on August 11, 2025
Posted by: Sandman
[This review was collected as part of a promotion.] I upgraded the s9 with the s10 and the tablet is amazing. Graphics is stunning. Highly recommended
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
The Samsung Galaxy Tab S10 Ultra: A Masterclass in
on August 11, 2025
Posted by: Kathy
from North Carolina
Expertise:Intermediate
The Samsung Galaxy Tab S10 Ultra: A Masterclass in 0/10
Where do I even begin with this oversized, overpriced paperweight? Samsung, you've outdone yourselves – in the absolute worst way possible. The Galaxy Tab S10 Ultra isn't just bad; it's an insult to anyone who ever dreamed of a functional tablet.
The "Ultra" is short for "Ultraviolently Bad Battery Life." I swear, this thing loses 10% just by looking at it. Forget a full day of use; I'm lucky if it survives my morning coffee without begging for a charger. And when it does charge? It's slower than dial-up internet on a Tuesday.
The Screen: A Glare-Filled Nightmare. "Dynamic AMOLED 2X," they said. "Improved visibility," they claimed. Lies! All lies! It's a mirror. A giant, expensive mirror that reflects every single light source in the room, making it utterly unusable outdoors, indoors, or in a padded cell. I've seen better anti-glare on a forgotten pair of sunglasses from 1998. And the 120Hz refresh rate? Only noticeable when the device isn't busy trying to decide if it wants to freeze or crash.
Performance? More like "Per-Formance Issues." The MediaTek Dimensity 9300+ chipset? I've seen faster snails. This "flagship" chugs, stutters, and generally behaves like a budget tablet from five years ago trying to run a AAA game. Multitasking? Forget it. Opening two apps simultaneously is an open invitation for a full system reboot, usually accompanied by a dramatic black screen. My old flip phone could handle more.
The S Pen: Now Even More Useless! It's still thin, still easy to lose, and now, thanks to the tablet's abysmal lag, it feels like I'm writing on wet cement with a blunt stick. Precision? Flow? Responsiveness? All distant memories, sacrificed at the altar of whatever "innovations" Samsung thought we needed (spoiler: we didn't).
Software (One UI 6.1): The Icing on the Cake of Frustration. Buggy, unintuitive, and riddled with inexplicable slowdowns. It's like they actively tried to make the user experience as frustrating as possible. Every update seems to introduce more problems than it fixes. I'm convinced the "AI features" are just there to mock my misery.
Verdict: Do not, under any circumstances, buy this tablet. Spend your money on literally anything else. A rock. A really nice paperweight (a functional one, unlike this). Or, better yet, just burn your money; at least then you'll get some warmth out of it. The Samsung Galaxy Tab S10 Ultra is a monument to tech gone wrong. You've been warned. and ohh please bring back the portrait camera too because not all the apps are allowed on landscape style. 🤬
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R Team, August 12, 2025
Hello Kathy, thank you for sharing your experience of your Samsung Galaxy Tab S10 Ultra with us. We completely understand how frustrating it is when your device is not meeting your expectations in functionality, and we would love nothing more than to assist you. We have provided links to resources to assist you in maximizing the battery life, adjusting the refresh rate of your device, maximizing the speed and processing power, and adjusting the display settings. We have also provided a link to the Samsung Support Team if you continue to experience these frustrations with your device, or have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
How to keep your Galaxy phone or tablet from slowing down
https://www.samsung.com/us/support/answer/ANS00078985/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
the best of the best that Samsung has brought
on August 11, 2025
Posted by: Henvzla81
[This review was collected as part of a promotion.] The best technology brought by Samsung with the best Galaxy AI on the market has no competition. It's the best tablet I've tried and I have the opportunity to use it. Thanks to Samsung.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent quality, good applications
on August 11, 2025
Posted by: Advale
[This review was collected as part of a promotion.] It contains a variety of applications of excellent quality, especially the handling of AI in photos, videos and other elements for editing. In addition, text functions on the keyboard are excellent, very practical and comfortable. Its size is very good for a pleasant experience.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Main computing system now
on August 10, 2025
Posted by: MomsTab
[This review was collected as part of a promotion.] This has completely replaced my laptop and is much easier on the go.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best tablet for developers
on August 10, 2025
Posted by: Jordan4451
[This review was collected as part of a promotion.] The coding is faster and very smooth and tablet gives you multiple way to work.
Best tabs ever
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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