Customer reviews from Samsung US
Samsung - Geek Squad Refurbished Good - Galaxy Tab S9 FE - 10.9" 128GB - Wi-Fi - with S-Pen - Gray
Average customer rating
4.7
(693 Reviews)
Rating breakdown 693 reviews
5 Stars
568
4 Stars
89
3 Stars
24
2 Stars
6
1 Star
6
93%of customers recommend this product.
(
226 out of
243)
Customer Reviews for Samsung - Geek Squad Refurbished Good - Galaxy Tab S9 FE - 10.9" 128GB - Wi-Fi - with S-Pen - Gray
Customer Rating
5
Great table at an affordable price
on August 26, 2024
Posted by: lordtrey
[This review was collected as part of a promotion.] I love this tablet. It has all the features I need and doesn't cost so much that I would need financing to be able to pay for it. I was able to try out this model that a friend had just purchased, and was surprised to find it was just as snappy as the higher end versions.
Because of the lower price I was able to pick one up that weekend. Now I finally have a tablet and can take advantage of galaxy AI while in my bed and cozy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Product
on August 26, 2024
Posted by: Momofmany
[This review was collected as part of a promotion.] I use my tablet to browse websites and shop. It's simple to use and the size is perfect for what I want to do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing
on August 26, 2024
Posted by: REAPER
[This review was collected as part of a promotion.] I use my Samsung device for gamining and for my business and the picture quality and battery life is amazing as well as the AI features not a better choice for a tablet
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent Device
on August 26, 2024
Posted by: Hoosier
[This review was collected as part of a promotion.] Nice big screen, vivid color, plenty of storage. This has been great for my use. Browsing and gaming are better with the large screen and excellent resolution. I got extra storage. Consolidated all of my pictures from computers, phones, old digital cameras, onto this device. The device does not stall and processes quickly. First Samsung tablet. I am happy with it. Best of all, Samsung updates do not slow it down. I expect this device to last a long time.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Buy the S9 instead.
on August 26, 2024
Posted by: Onnellinen
[This review was collected as part of a promotion.] It's not bad, but if you can possibly afford it, spend the extra hundreds and get the S9. It will be well worth it. The LCD screen is not nearly as good as an OLED screen and the tablet is on the slow side. It often fails to register my touches, but the sleeve of my fleece sweater will set it off. I wouldn't even try to play games on it.
The apps aren't as good as on my 5-year-old note 10+, which is only running Android 12, but I don't know if the S9 is any better.
If you really can't afford anything better, it's a solid tablet. But if you're just looking to save money, it won't be worth it.
The apps aren't as good as on my 5-year-old note 10+, which is only running Android 12, but I don't know if the S9 is any better.
If you really can't afford anything better, it's a solid tablet. But if you're just looking to save money, it won't be worth it.
Value
3
Response from Samsung USBy R&R Team, September 5, 2024
The Samsung Galaxy S9 FE features an advanced display with an adaptive refresh rate of up to 90Hz. This innovative technology ensures that gaming, streaming, and scrolling feel incredibly smooth and lifelike, providing users with an immersive and responsive experience. In addition to its high refresh rate, the S9 FE is equipped with the Vision Booster feature, which automatically adjusts brightness, contrast, and tone to optimize visibility, even under bright sunlight. This ensures that users can clearly see and interact with their devices in various lighting conditions, enhancing their overall user experience. We noted your concerns about the slowness you are experiencing as well as the screen sensitivity. For the screen response challenges, we recommend adjusting your device's screen sensitivity setting. Open Settings, then tap Display, and then tap the switch next to Touch Sensitivity. The touchscreen may not work properly if you wear gloves, have dust on your finger, or touch the screen with fingernails or a ballpoint pen. It may also not work if a conductive object, such as a coin or key, is close to the screen. Regarding the slowness, we recommend making sure that your device is up to date with the latest software version. It might also help if you perform a Quick Optimization. The Quick optimization feature improves your device's performance by identifying apps that use excessive battery power. It also clears away unneeded items from memory, deletes unnecessary files, scans for malware, and closes apps running in the background. Optimizing your phone is quick and simple. From Settings, swipe to and tap Device Care. Tap Optimize now, and then tap Done. We will be attaching links that provide more options to troubleshoot if necessary. If you require any further assistance, please do not hesitate to reach out to us at Samsung Support.
https://www.samsung.com/us/support/answer/ANS00078985/ (Device slowing down)
https://www.samsung.com/us/support/troubleshoot/TSG10001974/#:~:text=Open%20Settings%2C%20then%20tap%20Display,is%20close%20to%20the%20screen. (Touchscreen)
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
https://www.samsung.com/us/support/answer/ANS00078985/ (Device slowing down)
https://www.samsung.com/us/support/troubleshoot/TSG10001974/#:~:text=Open%20Settings%2C%20then%20tap%20Display,is%20close%20to%20the%20screen. (Touchscreen)
smsng.us/Samsung- Support
smsng.us/Facebook-Messenger
smsng.us/X-Messages
smsng.us/Samsung-Community
smsng.us/Warranty-Info
smsng.us/Samsung-Care-Plus
Written by a customer while visiting Samsung US
Posted by: Hossein
from North Carolina
Expertise:Expert
Verified Purchase:Yes
Very satisfied with this product especially its battery life
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This tablet is worth it!
on August 26, 2024
Posted by: Nelson0513
[This review was collected as part of a promotion.] I really love the interface that Samsung s9 FE has recently acquired it and I am honestly amazed with this product! well done and always recommend it with my co-workers!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Faster than any tablet I've ever owned
on August 26, 2024
Posted by: ZeravlaD
[This review was collected as part of a promotion.] Just upgraded from Galaxy Tab S6 Lite and I gotta tell you, the S6 Lite was great but the S9 FE is miles apart. Love how fast it is. The screen size is perfect and really bright. I wanted something to start taking the heat off using my Z Fold 5 so much and this was a perfect selection. S pen comes in real handy.
Value
4
Written by a customer while visiting Samsung US