With every conversation or interaction I've had with the Samsung people has been very positive and helpful. I purchased my first Samsung tablet 8 years and have recently acquired a new model. I tried an iPad and REALLY disliked it so I've stayed with what works for me.
I purchased this tablet for my mom since she has a samsung phone and watch . she needed to have all of her pictures in a single space. this tablet is perfect. has a good size without being heavy. it has a memory card slot that holds until 1TB. just what we wanted