Customer reviews from Samsung US
Samsung - Geek Squad Refurbished Good - Galaxy Tab S9 FE - 10.9" 128GB - Wi-Fi - with S-Pen - Gray
Average customer rating
4.7 out of 5
4.7
(693 Reviews)
Open Ratings Snapshot
Rating breakdown 693 reviews
5 Stars
568
4 Stars
89
3 Stars
24
2 Stars
6
1 Star
6
93%of customers recommend this product. 
(
226 out of 243
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Geek Squad Refurbished Good - Galaxy Tab S9 FE - 10.9" 128GB - Wi-Fi - with S-Pen - Gray
Customer Rating
5 out of 5
5
Samsung Tab S9 Review
on October 9, 2024
Posted by: Anonymous
from North Carolina
Verified Purchase:Yes
Great tablet! Exactly what I was looking for in a medium sized tablet. Love the screen size.
I would recommend this to a friend!
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Disappointing 😞
on October 8, 2024
Posted by: Kkr1
from TX
Expertise:Expert
Verified Purchase:Yes
Cannot connect to external monitor display using USB c cable.
Screen Casting is spotty.
Cannot do a WiFi hotspot.
Missing key features.
Response from Samsung USBy R&R Team, October 8, 2024
Hi Kkr1, thank you for sharing your review of the Galaxy Tab S9 FE with us. There’s virtually no limit to what you can do with S Pen and your Tab S9 FE. Write notes by hand. Draw a comic strip. Mark up a document. S Pen features a responsive design that feels like you’re writing on actual paper so nothing gets in your way when your imagination is flowing. Please note that the Tab S9 FE does not support HDMI output. If you are experiencing issues with the Mobile Hotspot feature on your tablet, it may be due to your mobile carrier or mobile data connection. You can try resolving the problem by rebooting your phone, performing a software update, or doing a factory reset.
When using a mobile hotspot on your device, please keep the following in mind:
- You need a tethering plan on your service account with your carrier to use a hotspot.
- Your carrier might charge extra for tethering or data overages incurred while using tethering. For any questions, contact your carrier.
- Mobile hotspots consume battery power and use data service.
- While a mobile hotspot is active, your device's apps will use the mobile hotspot's data service.
- Roaming while using your phone or tablet as a hotspot may result in extra data charges.
- Activating a mobile hotspot will disable Wi-Fi.
- Only LTE and 5G tablets with active service can create hotspots.
If you continue to experience any of these challenges, please reach out to Samsung Support, and we will be more than happy to provide further assistance. -Kelvin
https://www.samsung.com/us/support/answer/ANS10002918/ (how to use hotspot)
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Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Bad as the S6lite....not much change
on October 7, 2024
Posted by: FDT 6
from florida
Expertise:Expert
Verified Purchase:Yes
Not that happy with this Tablet. Traded in a hardly used S6lite for same issues I have with S9FE
Terrible graphics (my 7 yr old Galaxy S2 has BETTER), touch sensetivity terrible, when typing complete words and letter are missing. I have tried to adjust in settings, made NO difference. Try to open an APP and have to sometimes touch 10 times to get it open. NOT GOOD
No, I would not recommend this to a friend.
Performance
2 out of 5
2
Value
2 out of 5
2
Response from Samsung USBy R&R Team, October 8, 2024
Thank you so much for sharing your valuable feedback with us! It's our top priority to ensure that each and every one of our customers has an exceptional experience with our products and services. We're thrilled to hear your thoughts on the Galaxy S9 FE. With its high-performing Exynos 1380 chipset, the Galaxy Tab S9 FE and Tab S9 FE+ deliver seamless multitasking, smooth streaming, and fast gaming. With the option to expand the internal storage up to 256GB using a microSD card, you'll have ample space for all your videos, music, and hi-res photos. Your Galaxy device’s touchscreen is its center of navigation, so we understand how worrisome it can be when the touch function isn’t working properly. However, there are some simple ways to get the touchscreen working again when it’s frozen or unresponsive. Check out the link attached for detailed instructions that should help you get this resolved. If this persists, please reach out to us at Samsung Support. -Kelvin
https://www.samsung.com/us/support/troubleshoot/TSG10001974/#:~:text=Open%20Settings%2C%20then%20tap%20Display,is%20close%20to%20the%20screen.
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It is nice and good
on October 6, 2024
Posted by: Nate
Verified Purchase:Yes
Works for me and I like it. I didn't know stuff this good was nice
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Tab S9 FE Great experience
on October 6, 2024
Posted by: Jose
from Odenton, Maryland
Expertise:Expert
Verified Purchase:Yes
I like the Samsung Galaxy Tab S9 FE for its premium build quality and design. The display is excellent, making streaming movies a pleasure. The S Pen is great for productivity and creativity. I also use Samsung DeX, which provides a perfect desktop-like experience. The battery life is good, and it excels in value, making it the perfect choice for everyday tasks.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Tablet
on October 4, 2024
Posted by: Dennis P
from Tampa, Florida
Expertise:Intermediate
Verified Purchase:Yes
Great tablet, does everything i need it to do. Perfect for traveling.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love it
on October 3, 2024
Posted by: Andres O
from California
Verified Purchase:Yes
Best tablet for the price. Use it all the time to watching movies to using it to take notes. Overall great tablet would buy again.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Doesn't charge or work
on October 2, 2024
Posted by: Tara
Verified Purchase:Yes
It stopped working and won't charge. How do I return?
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, October 5, 2024
Thanks for the outreach, Tara. We love hearing from our customers and we welcome the opportunity to provide you with the best experience possible with our devices and services. It looks like you reached out to us about your Galaxy Tab S9 FE. With the S9 FE, you can go up to 20 hours with its long-lasting battery. Need energy quick? Get a full charge in less than an hour and a half with Super Fast Charging. We hate to see that your device is not working or charging and we would like to gather more information to help get this resolved. Keep in mind that products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. Please reach out to us at Samsung Support so that we can gather more information to further assist you. We look forward to hearing from you! -Kelvin
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Written by a customer while visiting Samsung US
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