Customer reviews from Samsung US
Samsung - Geek Squad Refurbished Good - Galaxy Tab S9 FE - 10.9" 128GB - Wi-Fi - with S-Pen - Gray
Average customer rating
4.7
(693 Reviews)
Rating breakdown 693 reviews
5 Stars
568
4 Stars
89
3 Stars
24
2 Stars
6
1 Star
6
93%of customers recommend this product.
(
226 out of
243)
Customer Reviews for Samsung - Geek Squad Refurbished Good - Galaxy Tab S9 FE - 10.9" 128GB - Wi-Fi - with S-Pen - Gray
Posted by: Christopher
from Raleigh North Carolina
Expertise:Expert
Verified Purchase:Yes
I got this to replace my S6 lite. Overall the performance is good. The speed is a bit better and I decided to go with 8GB of ram. I do like the features that Samsung offers. The device didn't come with bloatware which is a bonus. Dex is much improved. The design is solid and attractive. The downside for me is the battery. No matter what I do I see at least 33% faster drain than I did on my old tablet. That is a bit of a disappointment. Especially being there is no headphone jack and if you want to listen to something while charging you can't because the USB port is in use. Bluetooth audio is terrible so that is not an option for me. Otherwise its a pretty good tablet.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Response from Samsung USBy Social Commerce, December 10, 2024
Hi there Christopher, we appreciate you sharing your experience with your Samsung Galaxy Tab S9 FE with us. We are so happy to hear you are pleased with the enhanced features and functionality of your new tablet. We have provided links to articles to help you maximize the battery life of your device. We have also shared a link to the Samsung Support Team if you believe your device is not operating as intended, or you have any questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy Battery - Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy Battery - Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
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Written by a customer while visiting Samsung US
Posted by: Mk M
from Louisiana
Expertise:Expert
Verified Purchase:Yes
It's good for studying not good for gaming or editing. The screen flickers when playing games..
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
5
Value
3
Response from Samsung USBy Social Commerce, December 3, 2024
It's wonderful to hear from you! We appreciate your feedback on the Galaxy Tab S9 FE. The S9 FE features a 10.9" display that provides expansive screen space for your entertainment needs. You can enjoy cinematic experiences every day, whether you’re streaming movies and shows or relaxing with your favorite games. With its bright, immersive screen and dual speakers, you’ll feel closer to the action and experience amazing sound quality. The adaptive refresh rates of up to 90Hz make gaming, streaming, and scrolling feel fluid and lifelike. We're hate to hear that you've experienced some flickering while playing games on your tablet. This may occur when using Dark mode or Night mode with certain apps. To minimize flickering, ensure your device and app software are up to date. Galaxy phones utilize AMOLED displays, which individually light each pixel, allowing for clear visibility in dark areas. However, this design can lead to variations in brightness, sometimes appearing as horizontal lines, which is typical for AMOLED screens and not a defect. To reduce this effect, adjust the display settings to increase brightness, change your wallpaper to a brighter image, turn off Dark mode or Night mode, and set the Motion smoothness to Standard mode. Products sold by Samsung are warranted against manufacturing defects in material and workmanship for the limited 12-month warranty period specified for each product. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. If this persists, please reach out to us at Samsung Support so that we can take a further look into what may be causing this. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Andy S
from Los Angeles
Expertise:Expert
Verified Purchase:Yes
Some apps does not work well in this s9fe tablet vs my old tablet or my cell. Example: SSL vpn software.
I need to use this tablet for vpn and remote desktop client but i can not with this tablet. Dissapointing.
I need to use this tablet for vpn and remote desktop client but i can not with this tablet. Dissapointing.
Response from Samsung USBy Social Commerce, December 3, 2024
Thanks for reaching out to us, Andy. We always look forward to hearing from our valued customers. We see that you reached out to share your experience with the Galaxy Tab S9 FE. The S9 FE allows for effortless collaboration, featuring a camera that automatically adjusts to keep you in focus. Additionally, the 5G connectivity on the Galaxy Tab S9 FE ensures ultra-reliable connections even without Wi-Fi, so you can communicate confidently from almost anywhere. We noted your concerns about some apps not working with this tablet. If some apps aren't working on your new Samsung device, it's likely because they are not compatible with your phone's operating system, meaning the app developer hasn't updated the app to work on newer Android versions; always check app compatibility before downloading by looking at the app description in the Play Store to see if it's listed as compatible with your device. We also recommend reaching out to the developer for assistance with this. If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
A gift for our Parent's Wedding anniversary!
on November 28, 2024
Posted by: Super93Blanka
from Sterling, VA
Expertise:Intermediate
My brother and I bought the tablet for our parents 35th wedding anniversary gift. We were very fortunate to buy the tablet for a big saving on black Friday deals. My father was very excited and thrilled when he use the tablet. He wanted to use it for video chat, watching big screen and incoming calls. He qroue "thanks you son's for this amazing gift for us, we love you both very much!"
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: F Herrera JR
from Fresno Ca.
Expertise:Intermediate
Verified Purchase:Yes
The abundant wrapping to protect the tablet was above the norm. Very good Samsung. Transferring my old tablet data to the new one was not easy but it was not overly difficult. Screen is bigger than my old one and the processor is very fast compared to my old tablet. The only negative was having to press two buttons to turn it off.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Response from Samsung USBy Social Commerce, December 10, 2024
Hi there F Herrera JR, we appreciate you sharing your thoughts about your Samsung Galaxy Tab A9+ with us. We are happy to hear you are pleased with the overall usage of your new tablet. If you are looking for an alternative way to turn your tablet off without the press of two buttons simultaneously, you can swipe down from the top twice and you will see a power button to turn your tablet off. We have provided a link to the Samsung Support Team if you ever have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Posted by: Harold
from Trinidad
Expertise:Intermediate
Verified Purchase:Yes
Very nice solid build. Startup is better than previous models.Display is excellent, sound is top class. UI is great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: LoSa
from Coos Bay, Oregon
Expertise:Expert
Verified Purchase:Yes
Very nice tablet, everything is great, a nice product to own.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: LoSa
from Coos Bay, Oregon
Expertise:Expert
Verified Purchase:Yes
Nice item. Great graphics color, high quality, love the magnetic charging for the stylus. Lots of storage space.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US