Customer reviews from Samsung US
Samsung - Geek Squad Refurbished Good - Galaxy Tab S9 FE - 10.9" 128GB - Wi-Fi - with S-Pen - Gray
Average customer rating
4.7 out of 5
4.7
(693 Reviews)
Open Ratings Snapshot
Rating breakdown 693 reviews
5 Stars
568
4 Stars
89
3 Stars
24
2 Stars
6
1 Star
6
93%of customers recommend this product. 
(
226 out of 243
)
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Customer Reviews for Samsung - Geek Squad Refurbished Good - Galaxy Tab S9 FE - 10.9" 128GB - Wi-Fi - with S-Pen - Gray
Customer Rating
5 out of 5
5
Your New College Superpower!
on April 6, 2025
Posted by: OtnCc
Verified Purchase:Yes
Wow, the Samsung Galaxy Tab S9 is an absolute game-changer for college students! It's incredibly easy and convenient to use right out of the box. Setting it up was a breeze, and navigating the interface feels totally natural.
Where it really shines is handling coursework. Tackling PDF assignments and readings is so much simpler now. I use the Samsung-optimized Adobe Acrobat app constantly – annotating readings, filling out worksheets, and signing forms directly on the screen is seamless and saves so much paper and hassle. It's honestly helped a ton with managing homework.
The free year of Goodnotes included is a massive bonus! It's perfect for taking lecture notes, organizing study materials, and brainstorming ideas. Having this powerful app for free makes the Tab S9 an even better value for students.
Performance-wise, this tablet is lightning fast. Apps load instantly, and everything feels incredibly responsive. The high-resolution screen is gorgeous – crisp text, vibrant colors – making reading and watching videos a pleasure. Plus, it handles running two apps side-by-side flawlessly. Researching online while taking notes in Goodnotes? No problem, it runs super smooth without any lag.
Finally, it just looks and feels great ("good shape"). It's sleek, lightweight enough to carry everywhere, but feels sturdy.
Bottom Line: If you're a student looking for a powerful, easy-to-use tablet that makes handling digital work (especially PDFs!) and note-taking effortless, the Galaxy Tab S9 is fantastic. The speed, screen, multitasking, and free Goodnotes make it a near-perfect college companion. Highly recommend!
Response from Samsung USBy R&R Team, April 17, 2025
Hey there OtnCc, thank you for your feedback on your Samsung Galaxy Tab S9 FE. We are so happy to hear that you are so pleased with the usage of your tablet for a range of educational tasks including your note taking, multi-tasking, and handling and editing documents. Please, reach out to us againin the future at any time with questions, or if you would like to share additional feedback on any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing product.
on April 6, 2025
Posted by: anne
from California
Expertise:Beginner
Verified Purchase:Yes
Amazing! My productivity increased ! I Love how it's easy to use. It also makes designing easier for me. It's exactly what I needed. And it's lightweight. I can take it everywhere. I still need to explore it more, but so far, it's amazing.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R Team, April 23, 2025
Hi there Anne, we appreciate your feedback on your Samsung Galaxy Tab S9 FE. We couldn't be happier to hear how pleased you are with the features and capabilities of your device, and that it has increased you productivity every day. We have provided a link to the Samsung Support Team to offer assistance if you ever have questions about any of your Samsung products. Thank you forbeing a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Good
on April 6, 2025
Posted by: Sleepeaze
Verified Purchase:Yes
Not the best but not the worst. Decent for the price.
Response from Samsung USBy R&R Team, April 8, 2025
Hey there Sleepeaze, thank you for sharing your thoughts about your Samsung Galaxy Tab S9 FE with us. We are happy to hear you are pleased with the usage of your device, and finding it to be a good value for your investment. We have some great resources available to help you maximize your experience with your device including the full device manual, linked below, as well as helpful videos, an interactive simulator, and the Samsung Support Team, also linked for your convenience to answer any questions you may have. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The product performs incredibly.
on April 5, 2025
Posted by: Samsungisfire
[This review was collected as part of a promotion.] The Samsung Galaxy Tab S9 is one of the best Android tablets you can get right now. It’s super fast, really nice to look at, and great for both fun and work. It runs on the Snapdragon 8 Gen 2 chip, which is one of the strongest processors out there. That means the tablet can handle pretty much anything—playing games, watching videos, using a bunch of apps at once, or even editing photos and videos. It also comes with plenty of memory (RAM), so it runs smooth without slowing down.
The screen is one of the best parts. It’s an 11-inch AMOLED display, which means colors look bright, blacks are deep, and everything just looks amazing. The screen is also really sharp and refreshes quickly (120Hz), so scrolling and animations feel smooth. Watching movies or videos on it is a great experience.
The Tab S9 also comes with a special pen called the S Pen. It feels a lot like writing with a real pen and is great for taking notes, drawing, or even just tapping around the screen. You don’t have to charge it, and it sticks to the back of the tablet magnetically.
For people who want to use it like a laptop, Samsung has a feature called DeX that makes the tablet’s screen work more like a computer, with windows and a taskbar. You can even connect a keyboard case to type more comfortably.
The battery is pretty big and lasts a long time—usually a full day of use. It charges up fast, too. Plus, the tablet is water and dust resistant, which is rare for tablets.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, May 21, 2025
Hi there, we appreciate you sharing your thoughts about your Samsung Galaxy Tab S9 FE with us. WE are ecstatic to hear that you are so pleased with the quality of the display, S Pen usage, and use of DeX on your tablet. We have provided links to resources to help you with the full capabilities of your tablet, and helping you align them to your preferences, and answer any questions along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Underwhelming. Lots of potential not well executed
on April 5, 2025
Posted by: Carl
Expertise:Intermediate
Verified Purchase:Yes
Tablet is a good device overall, it performed most basic tasks well. However, one of the biggest issues I encountered is that the pen functionality was poor. I primarily bought this tablet as a notetaking device to replace an old Surface Go, but I found that the ink was often off by a couple of milimeters of the pen tip, especially around the screen edges. The device also does not give you the option to recalibrate the screen.
Additionally, I was bummed out that the device did not support the DeX function to use the tablet as an additional screen, or to project the tablet onto a larger screen. While this was not a dealbreaker in and of itself, it did take value away from its multitasking potential. For comparison, my Galaxy S23U phone supports DeX.
I returned the device because it did not meet my need for a reliable notetaking device. I would recommend this product for light work or entertainment purposes, nothing a smartphone wouldn't be able to do though.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, April 8, 2025
Hello Carl, thank you for sharing your thoughts about your Samsung Galaxy Tab S9 FE with us. We understand how important specific functionality of your device are to you every day, and we hope you have been able to find a device that best aligns to your needs and wants. We have provided a link to an article help you discover what tablets and devices are compatible with DeX usage. We have also shared a link to the Samsung Support Team who are available to assist you with any frustrations or questions you may have about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Set up and use Samsung DeX on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10001955/
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent Features
on April 4, 2025
Posted by: ArabellaLove
[This review was collected as part of a promotion.] Seamless use, good amount of storage and the handwriting feature with the S Pen is nearly seamless with writing to text feature. Overall great buy.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Baker communications in Kentucky
on April 4, 2025
Posted by: Baker
I've been waiting to get me a laptop so I can have more room to store my stuff cuz I'm going to start this little small business and it's going to be from communication I just can't wait
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it! It was my birthday present!
on April 3, 2025
Posted by: Beni
from Massachusetts
Expertise:Intermediate
Verified Purchase:Yes
Great product! Very stylish. Great speed, love the features & coming with trials for different apps an awesome plus. Will reccomend buying. I am & will always be a Samsung fan & consumer.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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