Customer reviews from us.braun.com
Braun - Series 9 PRO+ Men's Electric Shaver Head Replacement 96M Electric Shavers - Silver
Average customer rating
2.2
(47 Reviews)
Rating breakdown 47 reviews
5 Stars
10
4 Stars
3
3 Stars
1
2 Stars
4
1 Star
29
34%of customers recommend this product.
(
10 out of
29)
Customer Reviews for Braun - Series 9 PRO+ Men's Electric Shaver Head Replacement 96M Electric Shavers - Silver
Customer Rating
5
Best Shave I've ever had in 70 years
on November 6, 2024
Posted by: JP Quest
I've been using Braun Series 9 shavers for years since they came out and have nothing but good reports to say about them. I like a close shave and since the series 9 can be used with water I use shaving soap and get a much closer and more comfortable shave than I've ever gotten with any other razor I've tried including non-electric razors. The only issue I've noticed is the blades don't stay really sharp for more than several months so you'll get a fast and close shave the first few months and after that you'll still be able to get a close shave but it will take longer. Also, most of the blades I've had did not last 18 months. In some cases the foil developed holes in about a year.
I would recommend this to a friend!
Quality
5
Value
4
Written by a customer while visiting us.braun.com
Customer Rating
1
Disappointing shave.
on November 5, 2024
Posted by: Paul seven
I purchased the series 9 pro with high hopes of a good close shave. That’s never materialized. It takes a long time to try to actually get most of the whiskers, but never fully shaves the entire area of your face or neck. I even replaced the head and a shave is still less than satisfactory. So this was a lot of money spent that I regret that I should have sent it back for a refund.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from us.braun.comBy Customer Care, December 20, 2024
Paul, you deserve nothing short of an exceptional shave, so we're sorry to learn about this. With our quality checks, this isn't what we expect, especially if you stretch your skin taut while you shave, hold the shaver at a right angle, and shave against the growth of your hair. It also may be possible that your skin need to adjust to this new device. We want to help with this, so when you're free, please call us at 800-272-8611.
Written by a customer while visiting us.braun.com
Customer Rating
1
Needs to go back to the quality they had at first.
on October 29, 2024
Posted by: Musht
I remember buying the first Shaver I bought in 1993, it lasted over 10 years and the head lasted for years. Now, you are lucky if the heads last over a month!
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from us.braun.comBy Customer Care, December 22, 2024
Quality has and will always be at the forefront of everything we do, so we're truly sorry to hear that your recent heads are lasting only a month. With our quality checks, and when taking care of the device in accordance to the user manual, this isn't what we expect anyone, let alone one of our loyal users to go through, so we'd like to help. Please call us at 800-272-8611.
Written by a customer while visiting us.braun.com
Customer Rating
1
Cheap and flimsy
on October 28, 2024
Posted by: CVale
I like my Braun Series 9 Pro, but the new replacement heads that Braun sells are cheap and don't last. Shame on Braun for cutting corners on quality just to save money. I will not by any Braun products going forward.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from us.braun.comBy Customer Care, October 29, 2024
Thank you for your review. Please know that quality remains at the heart of Braun, and our products are extensively tested to meet those high standards. How long a braun replacement head lasts will depend on a number of factors, including hair thickness, how often you shave, and shaver maintenance. When you have a moment, please give us a call at (800) 272-8611. We'd like to learn more about your experience and see how we can help.
Written by a customer while visiting us.braun.com
Customer Rating
5
Very nice shaver
on October 13, 2024
Posted by: C1958
I bought a 9 a few years ago haven’t changed the fold or the blades and I still get a close smooth shave
I would recommend this to a friend!
Quality
5
Value
4
Written by a customer while visiting us.braun.com
Customer Rating
1
Series 9 Sport
on September 27, 2024
Posted by: Navy Doc
This razor was ok at the beginning. Then I needed a replacement blades/head. It lasted about 8 shaves before falling apart. Since this is the second razor head I bought that fell apart after a fee shaves I will show this razor way. These heads so cheap it's discussing.
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from us.braun.comBy Customer Care, December 20, 2024
Our replacement heads are all quality-tested many time before you receive them, so we're very sorry to hear about this. Please give us a call at (800) 272-8611, and we'll be glad to help!
-The Braun Team
-The Braun Team
Written by a customer while visiting us.braun.com
Ratings-Only Reviews
Based on 1 ratings-only review
Overall Customer Rating
4
Quality
5
Value
4