Customer reviews from us.braun.com
Braun - Series 9 PRO+ Men's Electric Shaver Head Replacement 96M Electric Shavers - Silver
Average customer rating
2.7
(55 Reviews)
Rating breakdown 55 reviews
5 Stars
19
4 Stars
3
3 Stars
1
2 Stars
4
1 Star
28
51%of customers recommend this product.
(
19 out of
37)
Customer Reviews for Braun - Series 9 PRO+ Men's Electric Shaver Head Replacement 96M Electric Shavers - Silver
Customer Rating
5
A smooth close shave everyday
on October 15, 2026
Posted by: SteveF
[This review was collected as part of a promotion.] After time using my Braun Series 9 pro + shaver, it will need to be replaced, and it’s recommended doing it every 18 months. I use my shaver consistently and although right now it is still giving me that super close shave I will eventually change the head out as recommended. Best thing i like about these shaving heads is they never leave my skin irritated and jeeps my shaver cutting like its new
I would recommend this to a friend!
Written by a customer while visiting us.braun.com
Customer Rating
1
on September 3, 2026
Posted by: dell
stopped giving me close shaves and began giving me irritation after 1 month
No, I would not recommend this to a friend.
Quality
1
Value
1
Response from us.braun.comBy Customer Care, September 30, 2026
Thank you for your feedback regarding your experience with the Braun Series 9 Shaver Replacement Head.
We're truly sorry to hear that your experience with the replacement head did not meet your expectations after one month of use. This is certainly not the performance we aim for, and we appreciate you bringing this to our attention.
Please know that we are here to assist you further. If you need any additional help, feel free to reach out to us at 1-800-272-8611.
We're truly sorry to hear that your experience with the replacement head did not meet your expectations after one month of use. This is certainly not the performance we aim for, and we appreciate you bringing this to our attention.
Please know that we are here to assist you further. If you need any additional help, feel free to reach out to us at 1-800-272-8611.
Written by a customer while visiting us.braun.com
Customer Rating
5
on August 20, 2026
Posted by: Manky
I am a lifelong wet shaver and now I’ve changed at the age of 68 to a Braun series 9 pro as it has such great reviews online..
I cannot believe how comfortable the electric shaver is. It shaves exceptionally close and if I have known this, I would’ve changed years ago. I’m absolutely delighted with this product. It just suits my skin 100%. The item I purchased came with the cleaning station and charger which I’m very pleased to use and have since purchased a 12 pack of cleaning cartridges.
The item is fairly expensive, but having use it for a month now I can see why, surely this must be the best shaver on the market.
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting us.braun.com
Customer Rating
1
Replacement head doesn't last long
on August 16, 2026
Posted by: Skip10
Cutting head doesn't last more then a few months. Yes I did but from Braum
I would recommend this to a friend!
Quality
1
Value
1
Response from us.braun.comBy Customer Care, September 30, 2026
Thank you for your feedback regarding your experience with your Braun Series 9 replacement head.
We appreciate you sharing your thoughts on the cutting head's performance. This is certainly not the experience we would like you to go through, and your feedback is valuable to us as we continuously strive to deliver high-quality products.
Please know that we are here to assist you further. If you need any additional help, feel free to reach out to our support team at 1-(800) 272-8611.
We appreciate you sharing your thoughts on the cutting head's performance. This is certainly not the experience we would like you to go through, and your feedback is valuable to us as we continuously strive to deliver high-quality products.
Please know that we are here to assist you further. If you need any additional help, feel free to reach out to our support team at 1-(800) 272-8611.
Written by a customer while visiting us.braun.com
Customer Rating
2
Downgrade your shave
on August 5, 2026
Posted by: GeorgeIV
Compared to the series 7 I used for years this cuts so much worse and is more expensive, and last less long.
Great job, Braun.
Quality
2
Value
1
Written by a customer while visiting us.braun.com
Customer Rating
1
Weak foil
on July 9, 2026
Posted by: Kevin s
The package says replace every 18 mos. The foil started to crack after less than a year of only part time lite use. I have to replace it or it will cause skin laceration
Quality
1
Value
1
Written by a customer while visiting us.braun.com
Customer Rating
1
Worst quality ever
on July 5, 2026
Posted by: Reguulos
This customer did not provide a text review.
Quality
1
Value
3
Written by a customer while visiting us.braun.com
Customer Rating
1
Braun changed to cheap plastic!!! Terrible now!
on June 29, 2026
Posted by: Jags
Do not buy!!!! They changed from metal to plastic cheap crap and it will cut you!! Shame on you Brain!
Run away from this razor series 9. Used to be great.
Quality
1
Value
1
Written by a customer while visiting us.braun.com