Customer reviews from us.braun.com
Braun - Series 9 PRO+ Men's Electric Shaver Head Replacement 96M Electric Shavers - Silver
Average customer rating
2.2
(47 Reviews)
Rating breakdown 47 reviews
5 Stars
10
4 Stars
3
3 Stars
1
2 Stars
4
1 Star
29
34%of customers recommend this product.
(
10 out of
29)
Customer Reviews for Braun - Series 9 PRO+ Men's Electric Shaver Head Replacement 96M Electric Shavers - Silver
Customer Rating
5
Brought new blade for s9 after a year.
on June 14, 2026
Posted by: dave735
Night and Day difference new the new blade is sharp and my shaves are smooth. I recommend buying off the Braun website to avoid getting a fake. This was worth it for sure
Written by a customer while visiting us.braun.com
Customer Rating
1
Braun ENSHITIFICATION over decades?
on June 12, 2026
Posted by: 60plusAmerican
Dear Braun,
I am in my 60s, and I've been a Braun electric razor user for decades. Admittedly, I have a tough beard. I currently own an old Series-5 and three Series-9 (one original, and two of the Sport editions from Costco). The old Series-5 still runs and shaved well; but getting an OEM blade for it is futile.
All the Series-9 give a good clean shave when equipped with OEM blades. However, the OEM heads literally fall apart within 6 to 9 months with regular use, even though they are rated for 18 months.
I've inspected the failing heads over several OEM replacements. The first to go are the center two hair trimmers blades. They become raised in the head, that is when you know the end is near.
My first/original Series-9 is so noisy when running, with or without a blade, that I don't use it any longer to save my hearing.
I came hear to worn others. It looks like so many others have already shared the truth.
Is the Series-9 a failed design, materials, product?
Are the newer Series-5 or Series-7 any different?
In my opinion, German engineering and workmanship does not appear to be what it used to be, so sad.
I am in my 60s, and I've been a Braun electric razor user for decades. Admittedly, I have a tough beard. I currently own an old Series-5 and three Series-9 (one original, and two of the Sport editions from Costco). The old Series-5 still runs and shaved well; but getting an OEM blade for it is futile.
All the Series-9 give a good clean shave when equipped with OEM blades. However, the OEM heads literally fall apart within 6 to 9 months with regular use, even though they are rated for 18 months.
I've inspected the failing heads over several OEM replacements. The first to go are the center two hair trimmers blades. They become raised in the head, that is when you know the end is near.
My first/original Series-9 is so noisy when running, with or without a blade, that I don't use it any longer to save my hearing.
I came hear to worn others. It looks like so many others have already shared the truth.
Is the Series-9 a failed design, materials, product?
Are the newer Series-5 or Series-7 any different?
In my opinion, German engineering and workmanship does not appear to be what it used to be, so sad.
Written by a customer while visiting us.braun.com
Customer Rating
2
Somewhat Disappointing
on May 12, 2026
Posted by: Alka Seltzer
Upgraded from Braun 7 to 9+ Pro. The 7 was better than the more expensive 9+ Pro, which did not shave close as quickly, and required more time and effort to shave. Also, most irritatingly, the shaver wash cartridges run much longer than they used to, last far less shaves, and have to be replaced much sooner. When my current 9+ pro wears out, I will either go back to the 7 Series or buy a top-of-the-line Panasonic.
Written by a customer while visiting us.braun.com
Customer Rating
1
Cheap blades
on May 7, 2026
Posted by: Doogie63
The blade head that came with the shaver was great. But the replacement suck. Waste of money to by replacement blades. They thought they would save money by selling cheap replacements heads. Wrong, because now I will never by a Braun shaver again. Short term you may have made more money of cheap replacements but in long term you have lost. And when I say cheap not talking about the price talking about the quality of product.
Quality
1
Value
1
Written by a customer while visiting us.braun.com
Customer Rating
5
A brand new shaver again
on May 6, 2026
Posted by: RCH8
Replace the original one after 16 months and I am able to shave in half the time now
I would recommend this to a friend!
Quality
5
Value
5
Written by a customer while visiting us.braun.com
Customer Rating
1
Worse than 3 year old head
on April 20, 2026
Posted by: Gadgetdoc
My wife purchased this for me in December 2025. I finally started using it in March 2026, replacing my 3+ year old shaver head that was working fine. I am very much disappointed with this new head even though it is supposed to be improved. It takes much longer to shave with this newer head than the previous old head. The quality of shave is not as good either. The edges of the foil appear to be not exactly aligned and as a result it "feels like" it is scratching my face, although there are no actual scratches. I have used Braun shaver for many years and this is the first time I am disappointed. Today, I finally went back to my 3+ year old shaver head that I had yet not discarded - and voila, much better experience again(with the old head)!
Quality
1
Value
1
Written by a customer while visiting us.braun.com
Customer Rating
1
Very disappointed with the quality of the shave
on February 25, 2026
Posted by: Andyrose
I purchased the most expensive Braun Series 9 Pro+ shaver & cleaner system 17 months ago from Walmart & was never satisfied with the closeness of the shave. It would take me up to 15 minutes to complete the job & even with that exorbitant amount of time, my neck area would still be full of straggling hairs. Hoping that a new blade & cutter assembly would help, I ended up purchasing this shaver replacement head. Not only did it make no difference in the closeness of the shave, but I now encountered a new problem. The power button on the shaver stopped working, so it's no longer in usable condition. Out of disgust, I threw the shaver in the garbage & am now forced to purchase a new one. After the above experience I'm leaning toward the Phillips Norelco Prestige Ultra as it has very positive reviews. If Braun sends me a new replacement shaver, I'll give it another try. Since I no longer have the defective one, it's unlikely that they'll do so.
Response from us.braun.comBy Customer Care, February 27, 2026
Thank you for sharing your experience with the Braun Series 9 Pro+ shaver and cleaner system. We sincerely apologize for the issues you've encountered, particularly with the closeness of the shave and the malfunctioning power button. Your feedback is invaluable, and we take your concerns seriously.
We understand how frustrating this must be, especially after investing in a premium product. Please know that we are committed to resolving this for you. If you would like to explore options for a replacement or any other assistance, please reach out to us at 1-800-272-8611.
We understand how frustrating this must be, especially after investing in a premium product. Please know that we are committed to resolving this for you. If you would like to explore options for a replacement or any other assistance, please reach out to us at 1-800-272-8611.
Written by a customer while visiting us.braun.com
Customer Rating
1
Norelco endorsement
on January 19, 2026
Posted by: Lee1
I have used this Series 9 for 4 years and never got a close shave. My 10 year old Norelco performs better and gives a close shave now as it is my travel razor. From the beginning I have never had a Braun shave that did not require a manual blade to make it smooth. A new head is half the price of a new razor.
Quality
1
Value
1
Response from us.braun.comBy Customer Care, January 21, 2026
Thank you for sharing your experience with the Braun Series 9 Replacement Head. We understand how important a close shave is, and we’re sorry to hear that it hasn't met your expectations. We'll make sure to share this information with our Quality Assurance team.
Your satisfaction is important to us, and we appreciate your feedback. If you have any further questions or need assistance, please contact us at (800) 272-8611.
Your satisfaction is important to us, and we appreciate your feedback. If you have any further questions or need assistance, please contact us at (800) 272-8611.
Written by a customer while visiting us.braun.com