Customer reviews from netgear.com
NETGEAR - Orbi 370 Series BE5000 Dual-Band Mesh Wi-Fi 7 Add-on Satellite (1-pack) - White
Average customer rating
3.5 out of 5
3.5
(11 Reviews)
Open Ratings Snapshot
Rating breakdown 11 reviews
5 Stars
4
4 Stars
2
3 Stars
2
2 Stars
2
1 Star
1
44%of customers recommend this product. 
(
4 out of 9
)
Best Buy Privacy Policy
Customer Reviews for NETGEAR - Orbi 370 Series BE5000 Dual-Band Mesh Wi-Fi 7 Add-on Satellite (1-pack) - White
Customer Rating
4 out of 5
4
Good but not great
on October 18, 2025
Posted by: Katyo2
Verified Purchase:Yes
Claims to provide coverage for a 6,000 ft² home. Mine is 5,000 and I am having issues on the second floor
No, I would not recommend this to a friend.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Great coverage and stable
on September 14, 2025
Posted by: Roy F
Verified Purchase:Yes
I originally gave it 2 stars because of install difficulty. The auto install would not work, units had difficulty connecting to devices, etc. but after manually installing and submitting a complaint, I have had the opportunity to use it. Fantastic coverage, even outside. Very stable also. I originally purchased 3 satellites and it covers my almost 3,000 sq ft single story house AND ring cameras outside, and in out buildings. I pre-ordered another satellite to place in my separate garage/workshop which is about 50 yds from the house to get a better signal there. Well worth the money. But they need to fix the auto install function.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Easy install
on December 15, 2025
Posted by: OldITDude
Verified Purchase:Yes
Bought this to reach about 100 feet from front of my house, through my detached garage to my separate shop on the far side of the garage. Worked great especially given signal had to pass through at least 8 walls on the way, half of which are old style lathe and plaster. Set up was very very simple via the app. Almost too easy. For some reason it didn't connect to my ISP so i started over and was successful. I'm pleased thus far with the product. My old Netgear Nighthawk router and Extender just seemed to quit reaching far enough over time. Sounds weird I know.
I would recommend this to a friend!
Written by a customer while visiting netgear.com
Customer Rating
1 out of 5
1
Find a different mesh system
on December 21, 2025
Posted by: Eddie24
Verified Purchase:Yes
Poor signal compared to my old Orbi. It’s glitchy and poor signals occur enough where I’m returning it.
No, I would not recommend this to a friend.
Written by a customer while visiting netgear.com
Customer Rating
2 out of 5
2
What do you mean, “can’t find the internet”??
on April 12, 2026
Posted by: BobL
Verified Purchase:Yes
The Orbi doesn’t have some of the most basic security functions, specifically, hiding the SSID. The installation instructions are overly complicated and, if you’re not a bit tech savvy, it will fail and you won’t know why.
No, I would not recommend this to a friend.
Written by a customer while visiting netgear.com
Customer Rating
5 out of 5
5
Orbi7 Review
on April 25, 2026
Posted by: Anonymous
Verified Purchase:Yes
Works well. It took a little time to set up but it was not difficult. The instructions are good.
Written by a customer while visiting netgear.com
Customer Rating
3 out of 5
3
Orbi 370
on May 17, 2026
Posted by: Club
Verified Purchase:Yes
Had to call and get a tec to set up. App will not work with out them updating everything. 2 hours! Still have one Satellite not working.
No, I would not recommend this to a friend.
Written by a customer while visiting netgear.com
Customer Rating
2 out of 5
2
Not impressed, old Nighthawk was just as good.
on May 18, 2026
Posted by: MJ845
Verified Purchase:Yes
Disappointed . Upgraded to this system having a satellite addition which I placed next to my tv. Every time I want to watch a live sporting event, it buffers. Have to go into the steaming device setup and then even though it shows the ORBI11 is connected, the speeds are in the 80's with a 300/300 modem. After resetting the satellite and sync it again , the problem is temporarily fixed. The next time I want to watch a live sporting event (usually once or twice a day ) I have to repeat the whole process again.
No, I would not recommend this to a friend.
Written by a customer while visiting netgear.com
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