Customer reviews from Forno Appliances
Forno Appliances - Moena 19.2 Cu. Ft. Built-In French Door Refrigerator with Decorative Trim Grill - Stainless Steel VCM
Average customer rating
4
(13 Reviews)
Rating breakdown 13 reviews
5 Stars
6
4 Stars
3
3 Stars
3
2 Stars
0
1 Star
1
Customer Reviews for Forno Appliances - Moena 19.2 Cu. Ft. Built-In French Door Refrigerator with Decorative Trim Grill - Stainless Steel VCM
Customer Rating
3
Trim Kit Issues
on October 12, 2023
Posted by: Brittany
We ordered 2 fridges with trim kit. One trim kit was correct. The other had defective pieces. They sent us a new one within a couple weeks and it also has defective pieces. Now we’re told it is on backorder and will be delivered within 4 weeks time.
Response from Forno Appliances By Forno Support Team, October 13, 2023
We apologize for the the issue with the trim kit you received. The trim kit for this model will restock within 2 weeks time, please feel free to stay in contact with us at info@forno.ca and we will expedite your replacement trim kit the moment it is back in stock!
Written by a customer while visiting Forno Appliances
Customer Rating
5
Beautiful Lux Fridge at Unbeatable Price!
on November 29, 2022
Posted by: sherelyn
Beautiful lux Fridge at Unbeatable Price. Customer Service is Prompt and Fantastic. Dents on Fridge during unboxing and a representative responded within reasonable time to assist with a resolution.
Written by a customer while visiting Forno Appliances
Customer Rating
5
Beautiful!
on May 10, 2023
Posted by: Esther
I love this stove!! Makes me feel like a chef! No Complaints
Written by a customer while visiting Forno Appliances
Customer Rating
4
36 in fridge/ freezer with trim kit
on July 28, 2023
Posted by: Orry
Fridge seems nice so far. Terrible instructions for installing the trim kit.
Response from Forno Appliances By Michael, Customer Service, July 28, 2023
Hi Orry,
We apologize for any inconvenience you may be experiencing with your installation. Our dedicated technical support team is here to assist you every step of the way. Please don't hesitate to contact us at info@forno.ca, and we will be glad to provide personalized guidance, including the option for a video call to offer visual assistance.
For your convenience, we have prepared a helpful video that will guide you through the installation process. You can access it by clicking on the following link: https://www.youtube.com/watch?v=UvpsQ4_OfNU
Rest assured, we are committed to ensuring a smooth and successful installation for you. Feel free to reach out to us, and we'll be more than happy to help!
We apologize for any inconvenience you may be experiencing with your installation. Our dedicated technical support team is here to assist you every step of the way. Please don't hesitate to contact us at info@forno.ca, and we will be glad to provide personalized guidance, including the option for a video call to offer visual assistance.
For your convenience, we have prepared a helpful video that will guide you through the installation process. You can access it by clicking on the following link: https://www.youtube.com/watch?v=UvpsQ4_OfNU
Rest assured, we are committed to ensuring a smooth and successful installation for you. Feel free to reach out to us, and we'll be more than happy to help!
Written by a customer while visiting Forno Appliances
Customer Rating
3
Issue with first refrigerator
on October 3, 2023
Posted by: Ron
Original refrigerator did not work. Replacement took 3 months.
Written by a customer while visiting Forno Appliances
Customer Rating
5
Great Service
on October 13, 2023
Posted by: Debbie
Great Service - Need to order new door shelf please. Thank you so much. Trying to get past review to do so.
Written by a customer while visiting Forno Appliances
Customer Rating
5
Thank you
on November 29, 2023
Posted by: Jonathan
Thank you, I need to register my product. Appreciate it.
Written by a customer while visiting Forno Appliances
Customer Rating
5
Part of home purchase
on January 2, 2024
Posted by: Nancy
Appliance package as part of home purchase, currently working well.
Written by a customer while visiting Forno Appliances