Customer reviews from Forno Appliances
Forno Appliances - Salerno 20 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with Ice and Water Dispenser - Black
Average customer rating
4
(54 Reviews)
Rating breakdown 54 reviews
5 Stars
20
4 Stars
16
3 Stars
16
2 Stars
1
1 Star
1
Customer Reviews for Forno Appliances - Salerno 20 Cu. Ft. Side-by-Side Counter-Depth Refrigerator with Ice and Water Dispenser - Black
Customer Rating
3
Warranty Registration
on September 25, 2025
Posted by: Charles
So far it has been okay. I just bought the house with new forno appliances. The refrigerator door came with a large dent in it, and the water dispenser is not working, and the ice maker makes ice extremely slow.
Response from Forno Appliances By Team Forno, September 26, 2025
Hello, Thank you for reaching out to us. Each Forno product is covered by a 2-year warranty. To help us assist you quickly with the issues you mentioned, please email us at info@forno.ca
and include: Your proof of purchase
Your serial number
Photos showing the dent on the door and the water dispenser
This will allow us to review your case and find the best solution for you. The Forno Team
and include: Your proof of purchase
Your serial number
Photos showing the dent on the door and the water dispenser
This will allow us to review your case and find the best solution for you. The Forno Team
Written by a customer while visiting Forno Appliances
Customer Rating
4
Good unit
on October 7, 2025
Posted by: don
Love the unit, having trouble getting water filter replacement, therefore only 4 stars
Response from Forno Appliances By Team Forno, October 8, 2025
Thank you for your feedback and for your 4-star rating! We’re glad to hear that you love your unit. Regarding the water filter replacement, our team can help you find the correct part or compatible replacement.\nPlease contact us through our support portal: https://forno.ca/support/\n, and we’ll be happy to assist you.\n\n– The Forno Team
Written by a customer while visiting Forno Appliances
Customer Rating
5
Just purchased
on October 11, 2025
Posted by: Jesus
Not sure yet as I just purchased. Looks nice though
Written by a customer while visiting Forno Appliances
Customer Rating
4
Good product, bad registration
on October 29, 2025
Posted by: Chris
Good product, but don't understand why the rating process is required.
Response from Forno Appliances By Team Forno, October 31, 2025
Thank you for your feedback and for registering your product. We appreciate you taking the time to share your thoughts — reviews help us continuously improve both our products and customer experience.
– Team Forno
– Team Forno
Written by a customer while visiting Forno Appliances
Customer Rating
5
Brand new so I have no review.
on March 22, 2026
Posted by: Karen
I have no idea why I am required to write a review to register an appliance.
Written by a customer while visiting Forno Appliances
Customer Rating
3
bon service
on March 23, 2026
Posted by: Alain
servi bon, livraison bon et livreur a l'écoute du client
Written by a customer while visiting Forno Appliances