Plastic cracks, handles broke off. Love the idea of the controller, though.
on June 3, 2026
Posted by: Josue R.
from US, United States
The plastic is cheap. The back casing has micro cracks. When you pull out the handles, it causes those micro cracks to expand. The handles themselves are weak plastic, weaker than the actual hinge, making you apply more force on said weak plastic handles, causing one of the handles to break (I hot-glued it back on, but can’t use the handles anymore). The phone plate broke at the hinge, again weak plastic, but they sent me a new phone plate so, I’m not going to complain. My life is super sedentary, (I’m a teacher for goodness sake) meaning I’m not throwing this around. It’s either in my tech bag in a designated pocket or on my night stand, waiting to used to play Red Dead or Control or Sniper Elite or Manic Emu. Love the concept, lots to be said about the execution.
No, I would not recommend this to a friend.
Written by a customer while visiting ohsnap.com
Customer Rating
5
Awesome support
on June 5, 2026
Posted by: Caleb
from US, United States
My toddler got a hold of my MCON and got it damp. I soaked it in rice and tried to do repairs myself to save it with no avail. Contact support, expected to be told there is nothing they could do, but they have offered a one time replacement. I couldn’t believe they were so generous with something that was my fault!