Customer Reviews for Forno Appliances - Azienda Dual Zone Convertible 108-Bottle Wine Cooler - Stainless steel
Customer Rating
4
Great product
on June 9, 2023
Posted by: Matt
I'm missing two screw caps so I can't attach one of the handles. I've been waiting 9 months and still no screws. Great fridge otherwise
Response from Forno Appliances By Michael, Customer Service, June 12, 2023
Hi Matt,
Apologies for the delay, the parts you requested where out of stock but are now available again. It looks like our parts department representative is in contact with you now and providing you your missing screws. If you need any further assistance, please feel free to reach back out to our parts department and we will ensure you have all your missing parts.
Love this wine fridge and two drawers. It looks very nice and is super functional. My family loves the extra drink storage with the two drawers at the bottom
Fan makes noise every time it comes on. 2 months old
Response from Forno Appliances By Michael, Customer Service, February 17, 2023
Hello Chad,
I am sorry to hear of the noise coming from your unit. I see our customer service representative Tania has sent you a new set of screws for your fan and scheduled a technician to replace your current screws. If you still are hearing this noise, please just reach back out to our customer service team at mysupport@forno.ca and we will ensure you are happy and satisfied with your wine cooler! You can also call us directly at 1-866-231-8893 extension 234