Customer reviews from whirlpool.com
Whirlpool - 21.3 Cu. Ft. Wide Top Freezer Refrigerator with Total Coverage Cooling - Black
Average customer rating
4.2
(17 Reviews)
Rating breakdown 17 reviews
5 Stars
7
4 Stars
6
3 Stars
4
2 Stars
0
1 Star
0
70%of customers recommend this product.
(
7 out of
10)
Customer Reviews for Whirlpool - 21.3 Cu. Ft. Wide Top Freezer Refrigerator with Total Coverage Cooling - Black
Customer Rating
4
New Refrigerator
on October 15, 2026
Posted by: M&M fridge
[This review was collected as part of a promotion.] Very nice refrigerator for our purpose. Love the look and everything except I wish there was a light in the freezer
Written by a customer while visiting whirlpool.com
Customer Rating
3
on October 15, 2026
Posted by: not appl 2
[This review was collected as part of a promotion.] several rust spots on the doors and the water dispenser drips water down the front and leaves a stain. very frustrated with whirlpool.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
4
Pretty good so far
on October 15, 2026
Posted by: I buy what's available
[This review was collected as part of a promotion.] It's difficult to anticipate the longevity since we have had it for only a few weeks. It definitely cools well. It keeps temperatures in recommended range both on the fridge and the freezer sections. I'm hoping I will adapt to the temperature controller system which I find vague. it has only 4 levels of cooling from which I found the first 2 useless. So let's see how it works if those 2 remaining settings will be enough to pinpoint the temperature needed when the appliance gets older. I also find the height of the refrigerator section could be higher while keeping the overall height the same. It's uncomfortable to reach out to items you put behind. I would rather sacrifice a little room in the freezer in order to make refrigerator more comfortable. It's advertised with 3 smaller shelves in the door but actually only brings 2.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
on September 13, 2026
Posted by: AmandaG
[This review was collected as part of a promotion.] We went with Whirlpool again after our old Whirlpool of 36 years started going out. The freezer and refrigerator are performing well. The only complaint that I would have is that there are no leveling feet. So we had to get door stops to keep refrigerator from Rolling out when you opened doors.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
4
Already Having A Issue
on September 2, 2026
Posted by: Neverending
[This review was collected as part of a promotion.] Besides already needing a repair (same day) it is working great... The lighting (done and temperature LED lighting) didn't work inside.... Now we have to wait until the part becomes available (back order)
Written by a customer while visiting whirlpool.com
Customer Rating
5
on August 31, 2026
Posted by: Judy 26
[This review was collected as part of a promotion.] Have only had the refrigerator for 11 days. So far, I am pleased with it.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com
Customer Rating
3
Not what I expected from whirlpool.
on August 9, 2026
Posted by: Joe111
[This review was collected as part of a promotion.] Ice maker overflows into entire freezer and the exterior metal is very thin and dents easily.
No, I would not recommend this to a friend.
Written by a customer while visiting whirlpool.com
Customer Rating
3
Stainless Refrigerator
on August 3, 2026
Posted by: kricmo
[This review was collected as part of a promotion.] I don't like the electonic temperature control. Dials are more precise and visible.
This refrigerator has 2 full, glass shelves which are nice, but 4 split shelves would be more accomdating to various sized items.
The Deli drawer doesn't hold very much - it should be twice its size. It is nice that it slides for placement.
The top freezer compartment needs more positions for shelf placement.
The butter compartment in the door doesn't accomodate a larger container and most often hangs up when trying to open.
This refrigerator has 2 full, glass shelves which are nice, but 4 split shelves would be more accomdating to various sized items.
The Deli drawer doesn't hold very much - it should be twice its size. It is nice that it slides for placement.
The top freezer compartment needs more positions for shelf placement.
The butter compartment in the door doesn't accomodate a larger container and most often hangs up when trying to open.
I would recommend this to a friend!
Written by a customer while visiting whirlpool.com